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I've done some extensive testing and conversed with Falran over at GoG games a good amount in trying different things to fix this. At the moment, Falran's convinced this is an issue on HBS's end, and is not a GoG issue with the Galaxy client. I'm convinced that this is the case, and all we can do is wait for HBS to consider a fix for it. All I know for certain is that this has affected certain players since the 1.7.1 patch and it doesn't seem to be a problem for Steam users.