Crashing on Loading screens [Newest Version]

HTFNoelle · Dec 18, 2014

I have tried uninstalling and reinstalling (including a fresh install), as well as getting the various different files with DirectX and C++, however it is still crashing. I don't know where exactly to go to get the various .NET patches, and the Direct X installer from Microsoft is now crashing. Crusader Kings 2 has never worked on my computer. When I try to install the DirectX thing on my computer (the one from microsoft) it gives an error and refers me to find DirectX.log and DXError.log but I can find neither file so I can't put the logs up. Here are the other logs

~*~*~*~*~*~*~*~ SETTINGS LOG ~*~*~*~*~*~*~*~

Code:

gui=
{
    language=l_english
    has_set_language=yes
}
graphics=
{
    size=
    {
        x=1366
        y=768
    }

    refreshRate=0
    fullScreen=no
    borderless=yes
    shadows=no
    shadowSize=2048
    multi_sampling=0
    anisotropic_filtering=0
    gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=50.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions=
{
    draw_terrain=yes
    draw_water=yes
    draw_borders=yes
    draw_trees=yes
    draw_rivers=yes
    draw_postfx=yes
    draw_sky=yes
    draw_bloom=no
    draw_tooltips=yes
    draw_hires_terrain=no
    draw_citysprawl=yes
}
camera_speed=50.000000
camera_tilt=100.000000
centered_zoom_in=yes
lastplayer=""
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="YEARLY"
difficulty="NORMAL"
outliner=
{
    1 2 3 4 5 6 7 9 }
outliner_open=no
windowmovetime=0.200000
disable_wikipedia_links=no
nudge_allowed=no
dont_track_data=no
has_made_data_tracking_choice=no
has_disabled_welcome_screen=no
hints=yes
ironman=no
mp_max_day_lead=7
compress_autosaves=no
autosaves_to_keep=0
low_res_textures=no
force_pow2_textures=no
last_used_id=""









 ~*~*~*~*~*~*~*~ The System.log  ~*~*~*~*~*~*~*~

[systemsettings.cpp:202]: System memory:   3328MB
[systemsettings.cpp:209]: Number of processors: 4
[systemsettings.cpp:220]: CPU type: x86
[systemsettings.cpp:252]: OS: Unknown Service Pack 1    Build: 7601
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters: 
[gfx_settings.cpp:55]:     0: AMD Radeon HD 6530D
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]:     2 samples supported.
[gfx_settings.cpp:80]:     4 samples supported.
[gfx_settings.cpp:80]:     8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon HD 6530D
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1091
[gfx_settings.cpp:162]: 


Dumping all gfx info:
DeviceIdentifier:    {D7B71EE2-D50A-11CF-AB73-0AF0BEC2C535}
VendorId:    4098
DeviceId:    38474
SubSysId:    -805301160
Revision:    0
DriverVersion.HighPart:    524305
DriverVersion.LowPart:    656451


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 1908MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]:     Max Anisotropic filtering: 16
[gfx_settings.cpp:207]:     Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters: 
[gfx_settings.cpp:55]:     0: AMD Radeon HD 6530D
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]:     2 samples supported.
[gfx_settings.cpp:80]:     4 samples supported.
[gfx_settings.cpp:80]:     8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon HD 6530D
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1091
[gfx_settings.cpp:162]: 


Dumping all gfx info:
DeviceIdentifier:    {D7B71EE2-D50A-11CF-AB73-0AF0BEC2C535}
VendorId:    4098
DeviceId:    38474
SubSysId:    -805301160
Revision:    0
DriverVersion.HighPart:    524305
DriverVersion.LowPart:    656451


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 1908MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]:     Max Anisotropic filtering: 16
[gfx_settings.cpp:207]:     Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:172]: Creating device with: HARDWARE_VERTEXPROCESSING
    Fullscreen=no
    Resolution=1000x600
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1280 720 50
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 720 59
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1280 960 60
[graphicssettings.cpp:409]: Usable res: 1280 1024 60
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphics.cpp:213]: Done creating device.
[main.cpp:612]: CK2 Version Dec 16 2014 : 10:28:27
[main.cpp:613]: Commandline: 
[internationalizedtext.cpp:1234]: Create table
[internationalizedtext.cpp:1236]: Create text database
[main.cpp:640]: Text database created
[main.cpp:658]: Creating application...
[main.cpp:691]: Initializing application...
[ck_application.cpp:380]: Initializing application...
[ck_application.cpp:387]: Done initializing application
[ck_application.cpp:392]: Loading cursor...
[ck_application.cpp:435]: Done loading cursor
[ck_application.cpp:438]: Initializing sound...
[ck_application.cpp:472]: Done initializing sound
[ck_application.cpp:474]: Initializing graphics...
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:172]: Creating device with: HARDWARE_VERTEXPROCESSING
    Fullscreen=no
    Resolution=1366x768
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1280 720 50
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 720 59
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1280 960 60
[graphicssettings.cpp:409]: Usable res: 1280 1024 60
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphics.cpp:213]: Done creating device.
[ck_application.cpp:513]: Done initializing graphics
[internationalizedtext.cpp:1234]: Create table
[internationalizedtext.cpp:1236]: Create text database
[ck_application.cpp:380]: Initializing application...
[ck_application.cpp:387]: Done initializing application
[ck_application.cpp:392]: Loading cursor...
[ck_application.cpp:435]: Done loading cursor
[ck_application.cpp:438]: Initializing sound...
[ck_application.cpp:472]: Done initializing sound
[ck_application.cpp:474]: Initializing graphics...
[ck_application.cpp:513]: Done initializing graphics

~*~*~*~*~*~*~*~ The Checksum: ~*~*~*~*~*~*~*~

There was no checksum line

~*~*~*~*~*~*~*~ The Diag is: ~*~*~*~*~*~*~*~

Code:

------------------
System Information
------------------
Time of this report: 12/17/2014, 23:05:47
       Machine name: KRISTINAS-PC
   Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: GA-A75M-S2V
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD A6-3650 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.6GHz
             Memory: 8192MB RAM
Available OS Memory: 3326MB RAM
          Page File: 4777MB used, 1871MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 6530D
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x964A)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_964A&SUBSYS_D0001458&REV_00
     Display Memory: 1908 MB
   Dedicated Memory: 502 MB
      Shared Memory: 1406 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: Compaq Q1859
         Monitor Id: CPQ2826
        Native Mode: 1366 x 768(p) (59.790Hz)
        Output Type: HD15
        Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1091 (English)
     Driver Version: 8.881.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 7/28/2011 16:40:44, 726528 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-D50A-11CF-AB73-0AF0BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x964A
          SubSys ID: 0xD0001458
        Revision ID: 0x0000
 Driver Strong Name: oem2.inf:ATI.Mfg.NTx86.6.1:ati2mtag_Sumo_Desktop:8.881.0.0:pci\ven_1002&dev_964a
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6433 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/12/2011 00:29:42, 3645160 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6433 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/12/2011 00:29:42, 3645160 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Mic in at rear panel (Pink) (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6433 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/12/2011 00:29:42, 3645160 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Dell USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2010
        FF Driver: n/a

      Device Name: Dell USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2010
        FF Driver: n/a

      Device Name: Dell USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2010
        FF Driver: n/a

Hopefully that was helpful

AndrewT · Dec 18, 2014

New video driver for you
http://www2.ati.com/drivers/amd-catalyst-omega-14.12-with-dotnet45-win7-32bit.exe

Please go to C:\Program Files (x86)\Steam\steamapps\common\crusader kings ii\DX\ and run dxsetup.exe
Please go to C:\Program Files (x86)\Steam\steamapps\common\crusader kings ii\ and run vcredist.exe

Let me know if they error.

I don't know where exactly to go to get the various .NET patches

Start-Programs-Windows Update; just apply everything MS suggest there.

Memory: 8192MB RAM
Available OS Memory: 3326MB RAM

Because you have 32bit Windows, nearly 5gb of your 8gb of installed system memory is wasted - 32bit can only address less than 4gb, as you can see. Also, it only allows the game to use 2gb; try this workaround to increase that to 2.5gb:

1: Open Command Prompt (it's in Accessories in Vista)

2: Set it to be in Admin mode http://technet.microsoft.com/en-us/library/cc947813(v=ws.10).aspx
3: Paste this in: bcdedit /set increaseuserva 2560

4: Restart

5: If you ever need to undo: BCDEdit /deletevalue increaseuserva

But you need to arrange to switch to 64bit Windows as soon as you can arrange it, so you can get access to that wasted 5gb - which may well help the game too. Not to mention that the Windows re-install will fix the DirectX problem you mentioned!

HTFNoelle · Dec 18, 2014

The game go past the load screen a few times, but it's tempermental, however instead of being full screen it seems to be roughly the size of the launcher, yet windowless, with the resolution all messed up and stretched so I can't read the text very well, and the mouse isn't corrosponding to the buttons very well so I can't click the options tab. I wanted to get a screen shot but it keeps crashing now. When I tried to install Vcredist.exe but it says I have a newer version of C++ on so it won't. When I click your link to the driver it says it can't download because the link comes from a site outside the one it should be downloaded on. I used the diagnostic tool on the site to have it install the correct driver, and that worked a couple times (I did it more than once to try and fix it) but now it isn't, it's saying I can't find the right driver. Here are the logs:

Code:

------------------
System Information
------------------
Time of this report: 12/18/2014, 15:57:21
       Machine name: KRISTINAS-PC
   Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: GA-A75M-S2V
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD A6-3650 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.6GHz
             Memory: 8192MB RAM
Available OS Memory: 3326MB RAM
          Page File: 4890MB used, 1758MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 6530D
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x964A)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_964A&SUBSYS_D0001458&REV_00
     Display Memory: 1904 MB
   Dedicated Memory: 497 MB
      Shared Memory: 1406 MB
       Current Mode: 1360 x 1024 (32 bit) (60Hz)
       Monitor Name: Compaq Q1859 Series Wide LCD Monitor
      Monitor Model: Compaq Q1859
         Monitor Id: CPQ2826
        Native Mode: 1366 x 768(p) (59.790Hz)
        Output Type: HD15
        Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1103 (English)
     Driver Version: 8.911.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 10/26/2011 02:06:00, 748544 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-D50A-11CF-A773-0AF0BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x964A
          SubSys ID: 0xD0001458
        Revision ID: 0x0000
 Driver Strong Name: oem14.inf:ATI.Mfg.NTx86.6.0:ati2mtag_Sumo_Desktop:8.911.0.0:pci\ven_1002&dev_964a
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6433 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/12/2011 00:29:42, 3645160 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6433 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/12/2011 00:29:42, 3645160 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Mic in at rear panel (Pink) (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6433 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/12/2011 00:29:42, 3645160 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Dell USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2010
        FF Driver: n/a

      Device Name: Dell USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2010
        FF Driver: n/a

      Device Name: Dell USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x413C, 0x2010
        FF Driver: n/a

Poll w/ Interrupt: No




SETTINGS





gui=
{
    language=l_english
    has_set_language=yes
}
graphics=
{
    size=
    {
        x=1360
        y=1024
    }

    refreshRate=0
    fullScreen=no
    borderless=yes
    shadows=no
    shadowSize=2048
    multi_sampling=0
    anisotropic_filtering=0
    gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=50.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions=
{
    draw_terrain=yes
    draw_water=yes
    draw_borders=yes
    draw_trees=yes
    draw_rivers=yes
    draw_postfx=yes
    draw_sky=yes
    draw_bloom=no
    draw_tooltips=yes
    draw_hires_terrain=no
    draw_citysprawl=yes
}
camera_speed=50.000000
camera_tilt=100.000000
centered_zoom_in=yes
lastplayer=""
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="YEARLY"
difficulty="NORMAL"
outliner=
{
    1 2 3 4 5 6 7 9 }
outliner_open=no
windowmovetime=0.200000
disable_wikipedia_links=no
nudge_allowed=no
dont_track_data=no
has_made_data_tracking_choice=no
has_disabled_welcome_screen=no
hints=yes
ironman=no
mp_max_day_lead=7
compress_autosaves=no
autosaves_to_keep=0
low_res_textures=no
force_pow2_textures=no
last_used_id=""



The system log

[systemsettings.cpp:202]: System memory:   3328MB
[systemsettings.cpp:209]: Number of processors: 4
[systemsettings.cpp:220]: CPU type: x86
[systemsettings.cpp:252]: OS: Unknown Service Pack 1    Build: 7601
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters: 
[gfx_settings.cpp:55]:     0: AMD Radeon HD 6530D
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]:     2 samples supported.
[gfx_settings.cpp:80]:     4 samples supported.
[gfx_settings.cpp:80]:     8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon HD 6530D
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1103
[gfx_settings.cpp:162]: 


Dumping all gfx info:
DeviceIdentifier:    {D7B71EE2-D50A-11CF-A773-0AF0BEC2C535}
VendorId:    4098
DeviceId:    38474
SubSysId:    -805301160
Revision:    0
DriverVersion.HighPart:    524305
DriverVersion.LowPart:    656463


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 1904MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]:     Max Anisotropic filtering: 16
[gfx_settings.cpp:207]:     Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters: 
[gfx_settings.cpp:55]:     0: AMD Radeon HD 6530D
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]:     2 samples supported.
[gfx_settings.cpp:80]:     4 samples supported.
[gfx_settings.cpp:80]:     8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon HD 6530D
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1103
[gfx_settings.cpp:162]: 


Dumping all gfx info:
DeviceIdentifier:    {D7B71EE2-D50A-11CF-A773-0AF0BEC2C535}
VendorId:    4098
DeviceId:    38474
SubSysId:    -805301160
Revision:    0
DriverVersion.HighPart:    524305
DriverVersion.LowPart:    656463


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 1904MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]:     Max Anisotropic filtering: 16
[gfx_settings.cpp:207]:     Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:172]: Creating device with: HARDWARE_VERTEXPROCESSING
    Fullscreen=no
    Resolution=1000x600
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1024 768 75
[graphicssettings.cpp:409]: Usable res: 1280 720 50
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 720 59
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1280 800 60
[graphicssettings.cpp:409]: Usable res: 1280 900 60
[graphicssettings.cpp:409]: Usable res: 1280 960 60
[graphicssettings.cpp:409]: Usable res: 1280 1024 60
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1360 1024 60
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphics.cpp:213]: Done creating device.
[main.cpp:612]: CK2 Version Dec 16 2014 : 10:28:27
[main.cpp:613]: Commandline: 
[internationalizedtext.cpp:1234]: Create table
[internationalizedtext.cpp:1236]: Create text database
[main.cpp:640]: Text database created
[main.cpp:658]: Creating application...
[main.cpp:691]: Initializing application...
[ck_application.cpp:380]: Initializing application...
[ck_application.cpp:387]: Done initializing application
[ck_application.cpp:392]: Loading cursor...
[ck_application.cpp:435]: Done loading cursor
[ck_application.cpp:438]: Initializing sound...
[ck_application.cpp:472]: Done initializing sound
[ck_application.cpp:474]: Initializing graphics...
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:172]: Creating device with: HARDWARE_VERTEXPROCESSING
    Fullscreen=no
    Resolution=1360x1024
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1024 768 75
[graphicssettings.cpp:409]: Usable res: 1280 720 50
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 720 59
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1280 800 60
[graphicssettings.cpp:409]: Usable res: 1280 900 60
[graphicssettings.cpp:409]: Usable res: 1280 960 60
[graphicssettings.cpp:409]: Usable res: 1280 1024 60
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1360 1024 60
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphics.cpp:213]: Done creating device.
[ck_application.cpp:513]: Done initializing graphics
[internationalizedtext.cpp:1234]: Create table
[internationalizedtext.cpp:1236]: Create text database
[ck_application.cpp:380]: Initializing application...
[ck_application.cpp:387]: Done initializing application
[ck_application.cpp:392]: Loading cursor...
[ck_application.cpp:435]: Done loading cursor
[ck_application.cpp:438]: Initializing sound...
[ck_application.cpp:472]: Done initializing sound
[ck_application.cpp:474]: Initializing graphics...
[ck_application.cpp:513]: Done initializing graphics











The error.log

[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight  file: launcher/interface/main.gui line: 87
[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight  file: launcher/interface/main.gui line: 104
[sound.cpp:235]: Sound generic_click_04 not found.
[sound.cpp:235]: Sound generic_click_04 not found.
[sound.cpp:235]: Sound generic_click_04 not found.
[sound.cpp:235]: Sound generic_click_04 not found.

AndrewT · Dec 19, 2014

OK, just go here and click on the first DOWNLOAD word you see
http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64

You don't mention the most important part of my post, the workaround to the 32bit memory restrictions. Did you do that?

HTFNoelle · Dec 19, 2014

Oh, yes I did, I'm sorry. I did that and there seemed to be no ill effects on my computer (also it was the first thing I did)

HTFNoelle · Dec 19, 2014

Also, the first downloadable file is for a 64 bit system

AndrewT · Dec 19, 2014

Sorry, should be this one
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+32

HTFNoelle · Dec 19, 2014

I did so, as well as doing a fresh install, and it got farther in the loading screen but then crashed again.

The Error Log:

[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight file: launcher/interface/main.gui line: 87
[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight file: launcher/interface/main.gui line: 104
[sound.cpp:235]: Sound generic_click_04 not found.
[sound.cpp:235]: Sound generic_click_04 not found.
[sound.cpp:235]: Sound generic_click_04 not found.
[sound.cpp:235]: Sound generic_click_04 not found.
[technology.cpp:718]: Missing Tech seed values:
[technology.cpp:755]: None.

AndrewT · Dec 22, 2014

Those errors are normal, everyone gets them.

You mentioned a DX installer issue in your OP; were you able to run the game's DXSETUP with no problem?

Can you run EU4, or at least the EU4 demo, OK on this machine?

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Crashing on Loading screens [Newest Version]

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