Crashing making game almost unplayable [Xbox]

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Exdemon

Corporal
Nov 18, 2021
30
5
So early access it crashed alot. Expected. Not an issue.

Official release comes. Crashes almost disappear. Awesome. Super excited.

New update on Xbox and now crashing worse than anytime during early access.

No other game doing it. Just this one.

And I am really trying hard to get to the 365 days achievement and the 300 colonist.

Currently set to auto save every 5 minutes out of fear.

Usually crashes every 3-5 save at this point. Even new colonies.

Seems to crash often during saves. Sometimes I get lucky and my manual save or the auto save goes through. Other times I am trying to remember what I just did.

Most of my time at this point is spent trying to remember what I did and redoing stuff.

I lost count of the crashes so bad yesterday that I gave up and watched some TV. As soon as I get on today 10 minutes in and crash. 10 minutes later crash.

It also loves to crash as it goes back and forth from the map or research menu. I pretty much live in fear every time the screen changes and takes a second because of how many times it has crashed.

Wish I could go back to just before the update at this point.
 
Crashing is getting worse. Every 10 minutes now.

Not sure how the 300 population or 365 days achievements are even going to be possible at this rate.

I can't do it anymore.

Every time I switch screens to the map to have my specialist do something or got to the research menu to learn something it just crashes. Add I'm every other auto save crashing. And even with auto save off every 10 minutes and boom.

It's insane.

I just want to play.

The game is awesome fun and great. It's just unplayable due to crashes.
 
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Heya!

Really sorry to hear about this issue - could you tell me which Xbox you are playing on? We are looking into the issue internally as well but we would like to know to be sure!
 
So I am on a day one Xbox one. But we have multiple in the house. So I also tried it on a Xbox one s, and an Xbox one x. They all crash especially with later game colonies.

New colonies usually get slightly less crashing. But past 100 days it gets bad. Real bad. Also crashing gets worse past 50 people. It's like once an hour early colonies. Every 10 minutes for my colony that was @ day 146 and around 190-200 colonist. Which isn't even close to the needed amounts for the achievements.

Now granted I only played until the first crash on the other two systems to see if I would still get crashes on them with my big colony. They did. And it was about when I get crashes on mine.

Which because I really want to play I started over again. Even trying a fresh install. Just to at least play even if I get to the point where crashes become constant again. At least a new colony doesn't crash as much.
 
Thank you for all the info! We believe the crashing is caused by the device running out of memory eventually - but definitely should not be every 10 minutes. We are working on identifying the cause for the memory, sorry I can't be of any more help. The only thing I would recommend is relaunching the game every now and then which you technically are already doing after the game crashes :(
 
Thanks for the reply. I mentioned this issue on my thread about the achievement glitches too.

But I think the issue is caused by having more than 6 extractors at a time and by too many structures due to decorations. My other colony had bushes and light poles and everything. Looked awesome. Crashed like crazy.

New colony not crashing as much. Still crashing some but it's playable. And it took longer in colony days to start doing so. Only difference is limited extractors may need to put a limit on them in the code on console. And no decorations in this colony. Seems to be making the crashing issue better.

And it probably is causing it to runout of memory too soon. Hopefully that helps track down the problem.
 
Well the crashing is starting again. I am at day 198. So further than before.

I have just over 200 colonist.

Also the crashing seems to happen just as the game should be auto saving. Not every auto save but about every 4th to 5th save right now. I am set to auto save every 5 minutes.

No changing it doesn't change the fact it crashed. If at every 10 then it happens every other auto save. Same with every 15. Just then I have to remember and redo more.

Also it is crashing at times when I try to manually save.

Also turning off auto save doesn't help. It will just crash the next save I make or the next time I go to the map. Which can cause me to lose a lot more work especially if I haven't saved in a while.

Right now I can get 20-30 minutes of play time before a crash. Very rarely I might get 45 minutes.

Again I have limited my number of extractors. No decorations. Also been cutting back on several other structures I usually use more of.

All of which got me further in the game and closer to the 300 colonist and 365 days achievements. But it's getting harder to play. Not quite at impossible like my last save was. But getting closer.

Any suggestions would be awesome.

Also I have had crash reporting turned on this whole time. I really hope you guys figure this out.
 
I found a possible sort of way to help.

So I had gotten rid of my reserved space which had fixed my glitched achievements. And we'll I had also had less crashing after.

So I decided to try just deleting my reserved space from my Xbox again. And see if it helped. Cause why not.

It worked. Just past an hour no crashing. Even playing on high speed and all.

Saves are intact.

I only deleted the reserved space.

Not sure if this might work on other systems also having tons of crashing. But might be worth a try for folks.
 
Hey again!

Thank you so much for testing that out and letting us know! Definitely will make sure this gets investigated - we have already done work on our end to fix some of the issues that could cause the game to crash when saving so we hope we will be able to get even more fixes out when we are ready to push out a patch! Thanks again for the info!