Crashes repeatedly mid-mission, had to hard restart four times just to get Windows to launch in safe mode

  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

ghostpanther73

Recruit
18 Badges
Jul 4, 2020
4
0
  • Stellaris: Synthetic Dawn
  • BATTLETECH: Heavy Metal
  • BATTLETECH: Season pass
  • BATTLETECH: Flashpoint
  • Shadowrun: Hong Kong
  • Shadowrun: Dragonfall
  • Shadowrun Returns
  • BATTLETECH - Digital Deluxe Edition
  • Stellaris: Apocalypse
  • Europa Universalis IV
  • BATTLETECH
  • Stellaris - Path to Destruction bundle
  • Stellaris: Leviathans Story Pack
  • Tyranny: Archon Edition
  • Stellaris
  • Pillars of Eternity
  • Cities: Skylines Deluxe Edition
  • Cities: Skylines
I've logged about 120 hours of gameplay, so I am surprised to run into this repeating bug now.

After the Liberate Smithson story mission, I started a contract mission to destroy a base. Destroyed the defending garrison but whenever I approach the base and it comes into full view, the screen goes black and my computer becomes unresponsive.

The first time this happened, I restarted my computer with Windows launching normally. I did not relaunch the game right away.

Eventually I did start the game. On this attempt, I restarted the mission from the beginning and I ran into the same crash when I approached the base again.

There was no error code; my monitor went black. This time when I restarted my PC, Windows would not launch. After several tries, I relaunched Windows in safe mode.

I am verifying the integrity of my game files now, but I am reluctant to continue playing this game. I am now concerned about the file integrity of the other Paradox games I just bought on sale...
 
Upvote 0

Timaeus

General
Moderator
32 Badges
Jan 4, 2018
2.472
51
  • BATTLETECH - Initiate of the Order
  • BATTLETECH: Heavy Metal
  • BATTLETECH: Season pass
  • BATTLETECH: Flashpoint
  • Shadowrun Returns
  • Shadowrun: Dragonfall
  • Shadowrun: Hong Kong
  • Stellaris
Greetings

Please attach the output_log.txt, and dxdiag (if on windows). This will help diagnose the issue.

output_log.txt
  • C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
DXDIAG.txt
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
 

ghostpanther73

Recruit
18 Badges
Jul 4, 2020
4
0
  • Stellaris: Synthetic Dawn
  • BATTLETECH: Heavy Metal
  • BATTLETECH: Season pass
  • BATTLETECH: Flashpoint
  • Shadowrun: Hong Kong
  • Shadowrun: Dragonfall
  • Shadowrun Returns
  • BATTLETECH - Digital Deluxe Edition
  • Stellaris: Apocalypse
  • Europa Universalis IV
  • BATTLETECH
  • Stellaris - Path to Destruction bundle
  • Stellaris: Leviathans Story Pack
  • Tyranny: Archon Edition
  • Stellaris
  • Pillars of Eternity
  • Cities: Skylines Deluxe Edition
  • Cities: Skylines
I have since worked around the bug by avoiding the section of the map that triggers the crash. It's like panning over the base causes the breakdown.



Greetings

Please attach the output_log.txt, and dxdiag (if on windows). This will help diagnose the issue.

output_log.txt
  • C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
DXDIAG.txt
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
 

Attachments

  • output_log.txt
    917,1 KB · Views: 0
  • DxDiag.txt
    73,7 KB · Views: 0

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.067
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
A number of errors in that log I haven't seen before IIRC. If you run a Steam Verify against the game does it find anything to fix?
 

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.067
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
Tat's disappointing, I don't know what is causing this for you then.

This is only in one particular campaign, is that right?