Crashes after buying SoA

50mm · Nov 18, 2013

I'm having multiple crashes after updating and buying SoA, both with SoA activated and without, new games and saves.

Mostly random, but often crashes when selecting troops.

Below is a report, for any good it will do:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ck2.exe
Application Version: 1.0.0.0
Application Timestamp: 528a0102
Fault Module Name: ck2.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 528a0102
Exception Code: c0000005
Exception Offset: 005ab1a9
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Gotya64 · Nov 18, 2013

I do believe I am having this issue as well.

IcratoX · Nov 19, 2013

Hi,

Please try verifying the integrity of the game cache.

* Go to your Steam games library
* Right click on "Crusader Kings II" and select "properties"
* Click on the tab "Local Files"
* Now click on "Verify integrity of game cache"
* Wait until this process is finished, if any files are missing/corrupted it will notify you at the end of the process and automatically start with re-downloading these files

If that does not work, post the logs of the game:

* Go to '..\My Documents\Paradox Interactive\Crusader Kings II\'
* Open settings.txt, copy and paste the entire text between [NOPARSE]

Code:

[/NOPARSE] tags
* Go to '..\Documents\Paradox Interactive\Crusader Kings II\logs\'
* Open errors.log, copy and paste the entire text between [NOPARSE]

Code:

[/NOPARSE] tags
* Open system.log, copy and paste the entire text between [NOPARSE]

Code:

[/NOPARSE] tags
* Open setup.log, search for the line with "checksum", copy and paste this entire line into your next reply

You can copy the line below and paste the text between the yellow tags

Code:

[COLOR="#FFD700"][NOPARSE][CODE][/NOPARSE][/COLOR]paste text here...[COLOR="#FFD700"][NOPARSE]

[/NOPARSE][/COLOR][/CODE]

50mm · Nov 19, 2013

integrity was fine.

settings.txt:

Code:

gui=
{
	language=l_english
	has_set_language=yes
}
graphics=
{
	size=
	{
		x=1920
		y=1200
	}

	refreshRate=60
	fullScreen=yes
	shadows=no
	shadowSize=2048
	multi_sampling=0
	anisotropic_filtering=0
	gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=50.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions=
{
	draw_terrain=yes
	draw_water=yes
	draw_borders=yes
	draw_trees=yes
	draw_rivers=yes
	draw_postfx=yes
	draw_sky=yes
	draw_bloom=no
	draw_tooltips=yes
	draw_hires_terrain=no
	draw_citysprawl=yes
}
camera_speed=50.000000
camera_tilt=100.000000
centered_zoom_in=yes
lastplayer=""
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="YEARLY"
difficulty="NORMAL"
outliner=
{
	1 2 3 4 5 6 7 9 13 }
outliner_open=yes
windowmovetime=0.200000
disable_wikipedia_links=no
nudge_allowed=no
dont_track_data=no
has_made_data_tracking_choice=yes
hints=no
ironman=yes
old_gods_pagan_hint_forced=yes
old_gods_non_pagan_hint_forced=yes
disabled_hints=
{
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 }
autosaves_to_keep=0
autosave_to_cloud=yes
last_dlcs=
{
dlc/dlc011.dlc dlc/dlc032.dlc dlc/dlc007.dlc }
last_mods=
{
mod/Keyboard_Shortcuts+Interface_Adjust.mod }
low_res_textures=no
force_pow2_textures=no

errors.log:

Code:

[texturehandler.cpp:181]: Couldn't find texture file: gfx//event_pictures//aztec_court.tga.
[spritetype.cpp:370]: Error initialising texture: gfx\\event_pictures\\aztec_court.tga for spritetype GFX_evt_emissary_mesoamerican
[spritetype.cpp:370]: Error initialising texture: gfx\\event_pictures\\aztec_court.tga for spritetype GFX_evt_throne_room_mesoamerican
[texturehandler.cpp:181]: Couldn't find texture file: gfx//coats_of_arms//dynasties.tga.
[texturehandler.cpp:181]: Couldn't find texture file: gfx//coats_of_arms//dynasties2.tga.
[texturehandler.cpp:181]: Couldn't find texture file: gfx//coats_of_arms//dynasties3.tga.
[savegamehelper.cpp:160]: Warning: save games/Sweden971_04_19.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/autosave.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/oldautosave.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/olderautosave.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/take dal back.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod965_12_03.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/piety and moral authority.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod965_06_02.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod961_10_15.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Time to subjugate Norway.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod960_07_07.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod959_07_20.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod957_03_05.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod954_10_04.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod954_03_28.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod953_08_22.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod953_06_12.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod953_03_23.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod951_05_15.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod947_03_27.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/norway declares war.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod946_01_07.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod946_09_29.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod943_12_13.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod938_09_22.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/war on norway.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod933_10_13.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod932_01_26.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod927_09_13.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod925_12_02.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod925_07_07.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod920_08_27.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod919_07_02.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod918_12_12.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/war for gotland.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod915_07_15.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod914_04_01.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning: save games/Svitjod886_06_20.ck2 is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning:  is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning:  is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning:  is missing valid file magix, defaulting to TEXT.
[savegamehelper.cpp:160]: Warning:  is missing valid file magix, defaulting to TEXT.

system.log

Code:

[systemsettings.cpp:202]: System memory:   0MB
[systemsettings.cpp:204]: CPU speed:       2793MHz
[systemsettings.cpp:211]: Number of processors: 8
[systemsettings.cpp:222]: CPU type: x86
[systemsettings.cpp:254]: OS: Unknown Service Pack 1    Build: 7601
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=1, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters: 
[gfx_settings.cpp:55]: 	0: ATI Radeon HD 5700 Series
[gfx_settings.cpp:55]: 	1: ATI Radeon HD 5700 Series
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]: 	2 samples supported.
[gfx_settings.cpp:80]: 	4 samples supported.
[gfx_settings.cpp:80]: 	8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: ATI Radeon HD 5700 Series
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1172
[gfx_settings.cpp:162]: 


Dumping all gfx info:
DeviceIdentifier:	{D7B71EE2-2BF8-11CF-4F77-C520BEC2C535}
VendorId:	4098
DeviceId:	26808
SubSysId:	13570155
Revision:	0
DriverVersion.HighPart:	524305
DriverVersion.LowPart:	656532


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 1772MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]: 	Max Anisotropic filtering: 16
[gfx_settings.cpp:207]: 	Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[main.cpp:493]: CK2 Version Nov 18 2013 : 12:49:18
[main.cpp:494]: Commandline: -mod=mod/Keyboard_Shortcuts+Interface_Adjust.mod -exclude_dlc=dlc/dlc011.dlc -exclude_dlc=dlc/dlc032.dlc -exclude_dlc=dlc/dlc007.dlc 
[internationalizedtext.cpp:1234]: Create table
[internationalizedtext.cpp:1236]: Create text database
[main.cpp:521]: Text database created
[main.cpp:539]: Creating application...
[main.cpp:572]: Initializing application...
[ck_application.cpp:576]: Initializing application...
[ck_application.cpp:580]: Done initializing application
[ck_application.cpp:588]: Loading cursor...
[ck_application.cpp:638]: Done loading cursor
[ck_application.cpp:641]: Initializing sound...
[ck_application.cpp:676]: Done initializing sound
[ck_application.cpp:678]: Initializing graphics...
[graphicssettings.cpp:422]: Not using multisampling.
[graphics.cpp:169]: Creating device with: HARDWARE_VERTEXPROCESSING
	Fullscreen=yes
	RefreshRate=60
	Resolution=1920x1200
[graphicssettings.cpp:387]: Usable res: 1024 768 60
[graphicssettings.cpp:387]: Usable res: 1280 720 60
[graphicssettings.cpp:387]: Usable res: 1280 768 60
[graphicssettings.cpp:387]: Usable res: 1280 800 60
[graphicssettings.cpp:387]: Usable res: 1280 960 60
[graphicssettings.cpp:387]: Usable res: 1280 1024 60
[graphicssettings.cpp:387]: Usable res: 1360 768 60
[graphicssettings.cpp:387]: Usable res: 1360 1024 60
[graphicssettings.cpp:387]: Usable res: 1366 768 60
[graphicssettings.cpp:387]: Usable res: 1400 1050 60
[graphicssettings.cpp:387]: Usable res: 1440 900 60
[graphicssettings.cpp:387]: Usable res: 1600 900 60
[graphicssettings.cpp:387]: Usable res: 1600 1200 60
[graphicssettings.cpp:387]: Usable res: 1680 1050 60
[graphicssettings.cpp:387]: Usable res: 1920 1080 60
[graphicssettings.cpp:387]: Usable res: 1920 1200 60
[graphics.cpp:210]: Done creating device.
[ck_application.cpp:708]: Done initializing graphics
[main.cpp:575]: Running application...

setup.log checksum

Code:

[ck_application.cpp:941]: Checksum is 2.0 (WGPN)    1052131076

IcratoX · Nov 19, 2013

How often is this happening? Will be adding it to the internal tracker, thank you for posting the logs.

50mm · Nov 19, 2013

I can play the game forever if I don't select any troops. Once I select troops, instant crash.

IcratoX said:
How often is this happening? Will be adding it to the internal tracker, thank you for posting the logs.

AndrewT · Nov 20, 2013

Let's try a full clean re-install:

- move any valued save games elsewhere
- "delete local files" in Steam
- manually delete all files left under Steam/CK2 AND Documents/CK2
- re-install game in Steam, run a verify when done.

(GG: same as above except you have to manually patch too)

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Crashes after buying SoA

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Gotya64

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