VavaLetot

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Hello everyone,
One week ago, i've bought Imperator Rome, Premium Edition.
I've launched the game but when it arrived in the menu screen (with parameters, new game...) it work and then crash, if I go to parameters the game stop, and the crash report appears, same for the map in new game... I can't play !
Does anyone knows how to fix it ?
My computer can run Eu4, Hoi4 and CK2 (with graphics on medium or high for eu4), Imperator is the only one to crash...
I've tried everything, reevaluating the game, put it on exception on the Antivirus and reinstalling it but nothing, even deleting my DLC's but same thing.
I play on Steam and m computer is on Windows 8.1 (I tried compatibility problems).
Have no mods.
Help !

(sorry for my bad english, i'm French.)
 
Last edited:

AndrewT

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Please Install ALL these Microsoft modules:

(run dxsetup.exe after extracting from this download)


THEN go here:
And run the x86 and x64 installers there.


Add imperator.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

Also if you have the MSI Gaming App installed, disable it as it clashes with this game.

If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox Interactive/Imperator/pdx_settings.txt.
From your Documents/Paradox/Imperator/logs/ folder, attach system.log , error.log
 
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AndrewT

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If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox Interactive/Imperator/pdx_settings.txt.
From your Documents/Paradox/Imperator/logs/ folder, attach system.log , error.log
 

AndrewT

The Full Monty Python
Paradox Support Rep
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  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
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  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
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  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
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  • Cities in Motion
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  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
The game does work in Windows 8.1 . If you mean literally Windows 8.0 I rather doubt it is tested on that obsolete OS, I'm sorry!
 
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