Crash/error reports

[co_damsku]

Hi,

When you encounter a crash, an error or an unexpected event which appears to be breaking the game. Please always attach your log file along side your issue description.
You can use http://pastebin.com for example and paste the link since the forum does not accept that long text to my knowledge.
* On Windows, the log file is found in the Steam game install folder under Cities_Data/output_log.txt (to open the game install folder, right click your game in the Steam library, select Properties, go to the Local Files tab and select Browse local files)
* On Linux, the log is found at ~/.config/unity3d/Colossal Order/Cities: Skylines/Player.log
* On OSX, the log is found at ~/Library/Logs/Unity/Player.log

Thank you for helping us out !

 

[Saint Khawnan]

Crash: City freezes after load on start- able to click boxes but no activity possible in game?

This has been on-going within the last week or so; however, have been trying to fix the issue on my own with different tests...

Please note: Attempted to reload saved city even after REMOVING the most recent acquired mods & assets within the last couple weeks, but to no avail-- STILL CRASHES. In fact, even tested a previous saved city that did in fact play as normal until after one save; then, CRASHES the next day, just as the previous one acted...

This process sadly REPEATS with the same type of CRASH; thus, had to post here...

Thanks for any support on this issue, (attached output_log)
St.Khawnan

 

[Saint Khawnan]

See attachment...

 

[Luckeyluca]

Hi when I load my savegame i get an error.
Error File: https://gist.github.com/anonymous/24ac73128dadda58dc59d16196f31b7a

Thank you

 

[Vedruss]

The game crashed.
The game crashed.
the crash report folder named"2017-09-29_********" next to game executable.
It would be great if you'd send it to the developer of the game!


reinstalling the game does not help

 

[SzoxHun]

Hi.
I can't start the game, because it crashes before I can get in the main menu. My specs:
CPU: INTEL Core i5-6600 3.30GHz 1151 BOX
RAM: 2xHyperX 4GB FURY DDR4 2133MHz
GPU: ASUS GTX750TI 2GB GDDR5
This is the crash log: https://pastebin.com/WGnkjrkM
Thanks.

 

[Saint Khawnan]

Crash...

 

[christopherius]

I'm having trouble running the game. It plays for about 15 minutes then crashes to the desktop.
Log file here: https://paste.ee/p/Uffor

 

[muay5157]

i use window 10 developer insider . i can not run cities skylines

https://pastebin.com/ybdsV4ht

 

[Saint Khawnan]

https://pastebin.com/XmXSdKJw

My issue: Play the game for about 10 - 20 minutes and becomes frozen, and "Windows finding a solution" box appears.. I'm unable to play at all now

_______________________________________________________
Same issue here! I get multiple "Out of Array Index ERROR's" that pop up just as city fully loads and then as I un-pause my city, I get additional "out of Array Index ERROR's" that PERMANENTLY FREEZE the city! Please be aware, that the camera function is available as I'm able to zoom in and out; yet, not able to click on any buildings, nor activate any game playing function... This has been going on for over 2 weeks, as I have been trying different scenarios of deleting assets, mods, etc... but to NO AVAIL... I posted my city, Silver City, on Steam if anyone would like to try to help with this...

Regards & thanks for any help, St.Khawnan

 

[[TW]ChianMingDang]

The game crashed.
The game crashed.
the crash report folder named"2017-09-29_********" next to game executable.
It would be great if you'd send it to the developer of the game!


reinstalling the game does not help

Same issue here...

here's my log files

 

[gconsorti]

Hi.
I can't start the game, because it crashes before I can get in the main menu. My specs:
CPU: INTEL Core i5-4570 3.20GHz 1151 BOX
RAM: 4x 4GB Corsair DDR3 PC3-12800K
GPU: MSI GTX960 2GB GDDR5
This is the crash log: https://pastebin.com/Q6v1RWq2
Thanks.

 

[Harm]

Crashes when trying to travel from Oldwalls Breach to Rust Canyons.
Might have something to do with glitched / naked Sirin? (Sirin became invisible when added to party, lost all talent points and equipment)

 

[Veeno00]

Crashes when returning to main menu from a map. The two times it happened I was playing Foggy Hills, so I don't know if it only affects that map. I also have mods installed so I'm guessing it's their fault, but the crash message asked me to send in the crash dumps, so here they are, just in case it's a bug in the base game.

 

[gconsorti]

Hi.
I can't start the game, because it crashes before I can get in the main menu. My specs:
CPU: INTEL Core i5-4570 3.20GHz 1151 BOX
RAM: 4x 4GB Corsair DDR3 PC3-12800K
GPU: MSI GTX960 2GB GDDR5
This is the crash log: https://pastebin.com/Q6v1RWq2
Thanks.

SOLVED:
exit from Overwolf

 

[AyeWantCandy]

My issue: (most likely mod related...) since the game's release I've not been able to complete a single city without it corrupting. An easy solution would be 'don't play with mods' but I can't do it. However, this is the first time it's crashed to desktop. It begins to load, loads most of the way, then crashes. One day I will complete a city

https://pastebin.com/RCMgWLqa

 

[metacritical]

My issue: (most likely mod related...) since the game's release I've not been able to complete a single city without it corrupting. An easy solution would be 'don't play with mods' but I can't do it. However, this is the first time it's crashed to desktop. It begins to load, loads most of the way, then crashes. One day I will complete a city

https://pastebin.com/RCMgWLqa

judging by the amount of free page file you have i assume you have way too many assets. with 8GB of RAM you should not be using too many mods or assets. attach the other file requested here.

 

[Elativ]

Game crashes when loading my save. I'm assuming the issue is mod related but I have not been able to pinpoint which mod may be causing the game to crash. Save hasn't been able to load for about a week.



Also tried loading a new map. Works fine with zero mods enabled but once i enable a mod i get the following recurring error message popup once new map loads:

"Object reference not set to an instance of an object [System.NullReferenceException]

Details:
No details"

Please Help. want to save my save

 

[Masonicon]

Here's mine(attached to this post)

 

[metacritical]

Here's mine(attached to this post)

98% memory in use. you have 4GB of RAM, some of which is being used in your graphics card. you need to remove most, if not all, of your custom assets.

 

[MrPacMan1]

The game crashed.
The game crashed.
the crash report folder named"2017-09-29_********" next to game executable.
It would be great if you'd send it to the developer of the game!


reinstalling the game does not help

+1. Did you solve the problem?