Crash/error reports

[co_damsku]

Hi,

When you encounter a crash, an error or an unexpected event which appears to be breaking the game. Please always attach your log file along side your issue description.
You can use http://pastebin.com for example and paste the link since the forum does not accept that long text to my knowledge.
* On Windows, the log file is found in the Steam game install folder under Cities_Data/output_log.txt (to open the game install folder, right click your game in the Steam library, select Properties, go to the Local Files tab and select Browse local files)
* On Linux, the log is found at ~/.config/unity3d/Colossal Order/Cities: Skylines/Player.log
* On OSX, the log is found at ~/Library/Logs/Unity/Player.log

Thank you for helping us out !

 

[benzoll]

I had to leave the game crash, today v1.10b patch, solved.

 

[candrie]

Mac: OS X 10.10.4: Game now crashes on launch (v1.1.0)

 

[kfpuspo]

after upgrade I missing On/Off buttons in "Steam workshop" mods section..If there any..
I can't run any mods I subscripted on steam workshop. Does anybody have same problem? After first patch to 1.1.0 I must delete my game from steam and download it again, because of hard error in game menu. Now I can play, but without mods It is very uncomfortable, if you using mods..
Yes, I already tried unsubscripted all mods, I have full permission to write in mods folder.. In game are shown, but there is NO On/Off button...

 

[Jack Trades]

Just bought the game today, getting a crash on startup every time.

Here's the log:
http://pastebin.com/p1FrEaH4

 

[Friedchicken]

For those getting crash on startup: The only thing that fixed this for me was uninstalling the game and reinstalling in a *new* directory, in my case from C (SSD) to D (HDD) When you reinstall to previous folder it doesn't seem to be a clean installation and so any conflicts/problems remain.

 

[Jack Trades]

Just bought the game today, getting a crash on startup every time.

Here's the log:
http://pastebin.com/p1FrEaH4

I solved the crash. Apparently something was wrong with my Windows installation.
I fixed it by doing "sfc /scannow" in the command prompt and then restarting Windows.

 

[ma2412]

That is what i get on my iMac on one game while loading (the others are loading correctly)

Argument is out of range.
Parameter name: index [System.ArgumentOutOfRangeException]

Details:
No details
System.ArgumentOutOfRangeException: Argument is out of range.
Parameter name: index
at System.Collections.Generic.List`1[System.String].get_Item (Int32 index) [0x00000] in <filename unknown>:0
at ColossalFramework.IO.DataSerializer.ReadSharedString () [0x00000] in <filename unknown>:0
at LoadingProfiler.EndDeserialize (ColossalFramework.IO.DataSerializer s, System.String name) [0x00000] in <filename unknown>:0
at PathManager+Data.Deserialize (ColossalFramework.IO.DataSerializer s) [0x00000] in <filename unknown>:0
at ColossalFramework.IO.DataSerializer.Deserialize[Data] (System.IO.Stream stream, Mode mode, ColossalFramework.IO.LegacyResolverHandler customResolver) [0x00000] in <filename unknown>:0
at ColossalFramework.IO.DataSerializer.Deserialize[Data] (System.IO.Stream stream, Mode mode) [0x00000] in <filename unknown>:0
at LoadingManager+<LoadSimulationData>c__Iterator57.MoveNext () [0x00000] in <filename unknown>:0
at AsyncTask.Execute () [0x00000] in <filename unknown>:0

---------------

does this mean, my savegame ist lost forever?

 

[chaudi]

Game just crashed

 

[BLANXXO]

Hello evryone, especially the developers of this marvelous game.
ever since I got the 1.1.0 update and after having solved all mod issues, the damndest thing is happening to me: The game runs smoothly as ever, a thing of beauty, I get to save my games, everything perfect until I want to stop playing (does he actually want to stop playing??!!!), THERE the game crashes... "As long as you can play, leave us alone, lad, there is people who can't actually play, for f***'s sake", you might say, but it is so strange and unsuspected I thought it might be worth solving or at least looking at...
Beware, I did ot see anything that looked remotely related in the log but here it is any way

http://pastebin.com/X3KreT4A

Cheers

 

[BLANXXO]

^This !!!
I see recent post being approved, but still can't see mine after more than 1 hour. I want to play the game or get refund .

the instructions are simple: post the log in pastebin, man, it then gives you a link that you post with your entry here.

 

[Declanmar]

Game shows this error on startup, but continues to run:http://pastebin.com/8q8vd0ce
(this happnes even with all mods disabled)
When you try to load a world the game will crash when the loading bar is at 50%
http://pastebin.com/sknXypbn

 

[Xpala]

Ive got crashes veryy often last time
http://pastebin.com/ZbvtGNrs

 

[SteadVex]

Hi, just playing,

had this crash after trying to plop this item down http://steamcommunity.com/sharedfiles/filedetails/?id=414422547

put one down, then as I clicked a second one down game crashed, have attached log files in a zip file, (I think every that's needed is here?)

 

[chriberg]

Just bough the game. Upon opening the game for the first time, I am presented with the following screen. There is no log file at the address indicated.

Mac OS X 10.10.3, fully up to date, late 2012 iMac 27"

 

[BLANXXO]

game crashes every time i try to exit to main menu from game or asset editor that is odd and happening ever since 1.1.0 got in.
If I am editing or creating an asset with the editor and want to quit to main menu, the game would just crash to desktop.
Sorry for re-posting this but I missed completely the point before. I was under the false impression it was happening when I wanted to quit to desktop and it's not like that. It is happening when I try to go from game/editor to main menu, so I guess it is kind of an issue... bye

 

[RedPuma]

Hi,
I jumped back into Cities Skylines today (tunnels are awesome), loaded my old savegame from the 13. of March. But the game crashes when I build roads. Sometimes at least, not all times. But so frequent that I can't play longer than 15 minutes. The stacktrace from two different crashes tells me that it happens in the exact same function, somewhere in the guts of "ColossalFramework.DataBinding.SynchronizedProperty:get_hasChanged ()". This indicates to me that it is a structural problem that hasn't to do anything with my drivers or the stability of my system. I already validated my game cache in steam, no errors found.
I have no mods at all active. I also had no mods active the time the savegame was saved the last time.

output_log.txt:
http://pastebin.com/8U4XtWxu

error.log:
http://pastebin.com/DDSRXS4f

Here is the savegame in case you are interested:
https://dl.dropboxusercontent.com/u/15271128/NewSave.crp

 

[ev23]

HEllo, I cant solve this problem:

Имя события проблемы: BEX64
Имя приложения: Cities.exe
Версия приложения: 5.0.1.41926
Отметка времени приложения: 5549707b
Имя модуля с ошибкой: StackHash_2264
Версия модуля с ошибкой: 0.0.0.0
Отметка времени модуля с ошибкой: 00000000
Смещение исключения: 0000000000000000
Код исключения: c0000005
Данные исключения: 0000000000000008
Версия ОС: 6.1.7601.2.1.0.256.1
Код языка: 1049
Дополнительные сведения 1: 2264
Дополнительные сведения 2: 2264db07e74365624c50317d7b856ae9
Дополнительные сведения 3: 875f
Дополнительные сведения 4: 875fa2ef9d2bdca96466e8af55d1ae6e


What should I do to solve this problem, help plz

 

[apwelho]

I was able to play my city after 1.1.0 update for couple of days. Now, when I load the city, I can’t go to the right from the initial view or the game freezes. If I continue my city on the left side, I can play there for a while, but at any time I move to the right side the game stops responding.

I haven’t loaded any new mods or assets after updating to 1.1.0. I unsubscribed once from all mods and assets, but it didn’t help. I tried also launch options “--disableMods --noWorkshop” without success.

I don’t know if it helps, but the output_log.txt file has hundreds of this kind of messages (file size is over 10 MB, so not going to upload it anywhere at the moment):

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)

Invalid list detected!
at System.Environment.get_StackTrace()
at Vehicle.GetFirstVehicle(UInt16 vehicleID)
at CarTrailerAI.GetColor(UInt16 vehicleID, Vehicle ByRef data, InfoMode infoMode)
at CarTrailerAI.GetColor(UInt16 vehicleID, Vehicle ByRef data, InfoMode infoMode)
... hundreds of identical lines ...
at CarTrailerAI.GetColor(UInt16 vehicleID, Vehicle ByRef data, InfoMode infoMode)
at CarTrailerAI.GetColor(UInt16 vehicleID, Vehicle ByRef data, InfoMode infoMode)
at Vehicle.RenderInstance(.CameraInfo cameraInfo, UInt16 vehicleID)
at VehicleManager.EndRenderingImpl(.CameraInfo cameraInfo)
at SimulationManagerBase`2.EndRendering(.CameraInfo cameraInfo)
at VehicleManager.IRenderableManager.EndRendering(.CameraInfo cameraInfo)
at RenderManager.LateUpdate() [Core]

 

[Borisovmedia]

My issue: I launch the game through steam it loads a white screen and then I get the "Cities.exe has stopped working" message. My log
http://pastebin.com/NH9mzy8N

 

[dbkoob]

Game will not save. When saving game locks up in pause mode (ie will not play at any speed) it has been like this since last update (Have uninstalled mods)

subway lines but not trains disapear

Computer info Mac OSX Version 10.9.5

Processor 2.8 GHz Intel Core i7