Bragi

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Game keeps disconnecting during multiplayer sessions, apparently it loses connection with the paradox account. Internet connection is stable as it is, CK3 is the only game I experience this sort of problem. To day it happend every 25 - 35 min in a 5 h Session.
When I disconnect, I alway seem to have lost connection to paradox account, as mentioned above.
Happens/happened in every version.
 

AndrewT

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We are aware of an issue where some customers can't login/stay signed in with their Paradox account which then results in being unable to play multiplayer. We released an update early on the 22nd of September that we hoped would solve it (you can read more here: https://forum.paradoxplaza.com/forum/threads/server-update-notification-sept-22.1423886/) but it seems that wasn't the case ><! Rest assured we're investigating this further and both the CKIII and tech team are trying to figure out the cause (and a solution!) but sadly there isn't a workaround for the time being :(.

Sorry about that!
 

Bragi

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Thank you very much for your reply and the further investigation! Thumbs up
 

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is there any solution jet?

when i host a savegame and someone wants to join, i constantly loose my connection to my paradox acc during the connection process. mostly between 30% and 60%.
i was able to host the game for 4 player and they have been able to rejoin in cases of cl. but now we cant co on playing the saved game.
what i thought, it might be, that the process of sending the savegame uses up my whole internet connection and so cant keep the connection to the paradox acc.
i am livint in the woods and have something like a 7 mbit connection...
 
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AndrewT

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Rest assured we're investigating this further and both the CKIII and tech team are trying to figure out the cause (and a solution!) but sadly there isn't a confirmed workaround for the time being :(. We have three possible workarounds that may solve it:



Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up CK3 and should work.



Disable all other network adapters

  1. Go to Windows Control panel.
  2. Click on Network & Internet.
  3. Click on View Network Status.
    Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
  4. Click on Change adapter options.
  5. Right-click all network adapters that are not connected to the internet and select the Disable option.


Use a VPN


- Obtain a VPN

- Set the country to the US (why this works is also an enigma ><)

- Start the game

- Sign in and see if it "sticks"
 

Baring

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Rest assured we're investigating this further and both the CKIII and tech team are trying to figure out the cause (and a solution!) but sadly there isn't a confirmed workaround for the time being :(. We have three possible workarounds that may solve it:



Disable IPv6
- Close CK3
- Go to Control Panel > View Network status and tasks > Change adapter settings (left side)
- Find your Hamachi Connection and Disable it
- Find your Internet connection adapter (for me, it was WiFi)
- Right click your internet adapter and select properties
- Scroll down to find "Internet Protocol Version 6 (TCP/IPv6) and uncheck the box
- Select Ok
- Start up CK3 and should work.



Disable all other network adapters

  1. Go to Windows Control panel.
  2. Click on Network & Internet.
  3. Click on View Network Status.
    Quick Tip: You can also quickly access these settings by right-clicking the network icon in the taskbar and selecting the Network & Internet settings option.
  4. Click on Change adapter options.
  5. Right-click all network adapters that are not connected to the internet and select the Disable option.


Use a VPN

- Obtain a VPN

- Set the country to the US (why this works is also an enigma ><)

- Start the game

- Sign in and see if it "sticks"
Disabling IPv6 worked for me. Thanks.
 
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AndrewT

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Has there been a fix yet, its been 13 months.
The problem is far less prevalent than before, various game and server-end fixes have helped a lot. But there are still a few affected users, clearly.

In most cases there's also been slow or unreliable internet involved, is that the situation here?
 

Anvar_ofc

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Game keeps disconnecting during multiplayer sessions, the internet is stable but still can't play longer than 15 minutes with my friends, why we can't just play through the local server and have to open a multiplayer session in the server list if these servers are not working correctly? I disabled Ipv6 and still no result.
 

ScotilenZ

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It is still not fun for me. Yesterday I was getting disconnected every 15~30 minutes. We kept playing for a 6 to 7 hours session. The same happened the previous week. At some point, we decided that I simply couldn't be the host anymore as I would drop everybody with me. So I just had to keep coming back to my friend's session, experiencing the IA undoing my decisions. Please could you help me? I really enjoy the game, but it is being hard.

Some more background: about one year ago I used to play Crusader King 3 without the problem I mentioned. I would play for hours, where very occasionally I would get disconnected. Since then nothing much has changed, just me with less time available to play; The internet provider is the same, my internet equipment as well, and so my computer. The only thing that has changed is my Windows version. (Please don't suggest I switch back to an older version).

For some more specifics, my game is disconnecting from the online session. Then, when I get back to the main menu, my paradox account is disconnected. I have also tried marking that checkbox to allow it to reconnect with my Steam account. I don't think that changes anything at all.

Thank you
 

AndrewT

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Did you try everything up in post #6 ?