Completely no sound

[L4ke]

Few months ago my game completely stopped producing any sounds at all.
First I didnt care but now its annoying me so much that I dont even want to build my cities and I dont like that so Im finally trying to solve this problem.
I used a lot of mods when sounds disappeared but I dont think that is the problem.
I unsubscribed everything and did complete reinstall of the game and updated my drivers and did all I could think of and still no sound to be heard.
All other sounds are still working as usual with headphones earbuds and built in speakers.
Please help me to find the problem because I really enjoy building my cities.

DxDiag.txt http://pastebin.com/fandu8aT
output_log http://pastebin.com/snbNzTTV

 

[L4ke]

Just bumping and hoping that someone could help me.

 

[L4ke]

Could someone please point me to the direction where i might find help to my problem?

 

[AndrewT]

No real ideas, to be honest. You can't identify what change or update triggered the problem?

The game is finding the sound card, or there would be an error in that log. I see there are two sound outputs in your machine, have you tried both?

 

[L4ke]

Yes I have tried all sound outputs and the problem occurred before 1.1.0 update but after 1.0.7c.

 

[AndrewT]

I was thinking more of a change or update in your Computer or Windows installation ...

 

[L4ke]

Oh ok.
I dont think I did any updates besides geforce drivers but thats it.

 

[AndrewT]

All I can think of is to try a clean reinstall:

- Remove the game from Steam (delete local content)
- Manually delete all these files and folders, if still there:
...\Steam\steamapps\common\Cities_Skylines\
...\Steam\userdata\<SteamID>\255710\
...\Users\<UserName>\Documents\Colossal Order\Cities_Skylines

...\AppData\Local\Colossal Order\Cities_Skylines
(first move the /saves/ folder elsewhere to keep your save games)

- In the Steam Workshop, un-subscribe from ALL mods and assets
- Install the game again, but BEFORE running for the first time, in Steam right-click on this game and choose Properties. Click on Set launch Options, and paste this in there: -force-d3d9
- Now run the game up and start a new city.

 

[L4ke]

Tried this before and tried again and still no sound.

 

[AndrewT]

I'm very sorry then, i have no idea what is causing this problem on your machine. We are just not seeing this problem elsewhere!

 

[Keltia_Vikinga]

Try virus search maybe ? we never know...
and maybe try to update all from comp & see....

Edit: - In the Steam Workshop, un-subscribe from ALL mods and assets, have you used -noWorkshop --disableMods (tuto pictures) ?