Colonel Edition, pre-ordered, but steam thinks cadet

[Robert.G]

I pre-ordered the Colonel edition and have correctly synced my steam account. However there is still the Colonel edition within steam for purchase. As you can see from my icons i have gone through all the paradox hoops to ensure all my content is registered and good to go. However in steam, it only recognizes my copy as a cadet version.

1. Is this an error on my part? Steams? Paradox?

2. Is there anyway to get a key for this dlc (that i pre-ordered), so it is not sitting there winking me in the face, despite me owning it.

To ensure i was not wasting anyones time i went ahead and resynced my steam account to ensure everything was up to date. All other paradox products are working and synced correctly.

Thanks in advance for any help or support. This has been bugging me since the release of this colonel edition upgrade that didnt automatically update as owned for me.

 

[Sanny]

Hmm your Paradox account shows that you do indeed have the Colonel edition.

Is Steam not showing you any DLC listed under the DLC section in your Games Library? You can also check this in your game launcher.

I suggest you log a ticket at the Paradox Zendesk (google is your friend), the support staff are very helpful and friendly and will sort this problem out for you.

 

[Robert.G]

Thanks i will log a ticket. I searched the forums, community section and everywhere else i could look to find a solution but alas, nothing. I own all the DLC for the game. All of them are correctly listed as being owned, in steam, EXCEPT for the 'new' "colonel edition" that has popped up recently. I'll post the results here for anyone else who ends up with the same issue.

 

[Hopit]

The steam "Colonel edition" DLC is an upgrade if you have the Cadet edition and want to upgrade to the Colonel edition


Considering you bought the Colonel edition, there is absolutely 0 reason for you to have the "cadet" upgrade

You're not missing anything