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CK3 Game Pass - Won't launch since Oct 5th

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psychopie

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Hello,

I've been player quite intensively since launch. No problem so far. When I tried playing on Oct 5th, the launcher launched as usual, but after launching CK3 proper, BLACK screen. If I click anyway, it turns white and windows says CK3.exe is not responsive. I've let it simmer 1+ hour, no difference. Reboot, no difference. Reinstall. No difference. Seems there was an update recently, is it related? The last time I successfully played was on Oct 3rd.

Thank you for your help.
 
The game hasn't changed since 1.1.2 on 1 October - did you play okay between then and the 7th?


Please try these steps that some affected Gamepass users have found helped them:

forum.paradoxplaza.com

CK3 "Launching the game failed" XBox Game pass

-V1.0.3 -Windows 10 -Xbox Game pass -No mods -A lot of pain Since yesterday i am having a issue where i am unable to launch the game, it simply states with a red triangle: "Launching the game failed" To give more context, yesterday i...
forum.paradoxplaza.com forum.paradoxplaza.com

forum.paradoxplaza.com

Unable to launch the game on Xbox Game Pass

For some reason, CK III stopped launching on Xbox Game Pass. Even this morning, it was still working. Now I click on "Play" on the Paradox Launcher, it loads a little, then turns off. Does anyone have a similar problem?
forum.paradoxplaza.com forum.paradoxplaza.com

AND make sure you are running the game from the beta Xbox app, not the Win 10 store app.
 
I have played a bit over the last few days. I was playing earlier today and the game stopped working. Time stopped progressing, but the UI was still functional. So I went to quit the game and it crashed, and ever since I have been unable to launch the game. I've followed many of the steps outlined in the threads you posted.
 
Same issue here - I've been playing fine since release and on October 5 this issue came out of nowhere. I was playing fine on October 4. It's occurring on two different PCs I have so I'm really wondering if it's a Gamepass service issue with some accounts?

Between October 4 and October 5 the only changes on my PC that are likely are Windows Defender definition updates, a Microsoft Store update and a Gaming Services Update (through the MS Store)

I start the game through the Xbox app which is no longer beta. The launcher starts, but after clicking Play the ck3.exe hangs and doesn't load. Windows reports it as not responding (and I've waited several minutes).

Things I've tried including those referenced by AndrewT:
- re-installed game
- wiped \Documents\Paradox Interactive\Crusader Kings III
- moved install to different drives
- tried a second PC (same Xbox account)
- disabled Windows Defender (via registry)
- deleted wgs folder
- reset and repaired "app" through Windows 10 settings -> Apps and Features

Logs attached. AndrewT I'd be happy to share more info or go through more thorough troubleshooting as this seems to be impacting more and more of us.
 

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Hi Andrew, I played fine up until Oct 3rd. I only tried to play again on the 5th and I couldn't and still can't. I tried everything the those 2 threads you linked, no luck.

There was a Xbox App update that got installed on my computer on Oct 5th. Since others on this thread are mentioning they've been playing fine up until now, it seems like it could be the culprit.

Note however that other games I've played on Xbox pass since I've been having problems with CK3 are working fine.
 
So today I updated my nvidia drivers to 456.71 and also had (yet another) Gaming Services update in the Microsoft Store.

I can run CK3 again. All my saved games are gone (due to my troubleshooting and not backing up local saves) but I can at least play now!
 
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psychopie said:
Hi Andrew, I played fine up until Oct 3rd. I only tried to play again on the 5th and I couldn't and still can't. I tried everything the those 2 threads you linked, no luck.

There was a Xbox App update that got installed on my computer on Oct 5th. Since others on this thread are mentioning they've been playing fine up until now, it seems like it could be the culprit.

Note however that other games I've played on Xbox pass since I've been having problems with CK3 are working fine.
Click to expand...
Wreth said:
Same issue here - I've been playing fine since release and on October 5 this issue came out of nowhere. I was playing fine on October 4. It's occurring on two different PCs I have so I'm really wondering if it's a Gamepass service issue with some accounts?

Between October 4 and October 5 the only changes on my PC that are likely are Windows Defender definition updates, a Microsoft Store update and a Gaming Services Update (through the MS Store)

I start the game through the Xbox app which is no longer beta. The launcher starts, but after clicking Play the ck3.exe hangs and doesn't load. Windows reports it as not responding (and I've waited several minutes).

Things I've tried including those referenced by AndrewT:
- re-installed game
- wiped \Documents\Paradox Interactive\Crusader Kings III
- moved install to different drives
- tried a second PC (same Xbox account)
- disabled Windows Defender (via registry)
- deleted wgs folder
- reset and repaired "app" through Windows 10 settings -> Apps and Features

Logs attached. AndrewT I'd be happy to share more info or go through more thorough troubleshooting as this seems to be impacting more and more of us.
Click to expand...
Can you both check for any updates to the Xbox app and any associated MS apps, AND update to the new nVidia driver 27.21.14.5671 released today please.
 
Kirmok said:
So today I updated my nvidia drivers to 456.71 and also had (yet another) Gaming Services update in the Microsoft Store.

I can run CK3 again. All my saved games are gone (due to my troubleshooting and not backing up local saves) but I can at least play now!
Click to expand...

I also updated Gaming Services today and that resolved the issue. I can launch CK3.

I'd seen at least one other Gaming Services update since this outage started on October 5 and I'd been keeping it up to date, so it was "broken" for a couple of days.

I haven't updated my NVidia drivers yet - so it looks like that's unrelated.
 
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I can confirm this issue as well. But I was playing fine even around lunch today. NVidia drivers didn't help, but the Gaming Services update fixed it. Note that I had to update that app twice before it was done updating, so make sure you get it fully up-to-date.

For anybody not sure how to update that, go to the Microsoft Store (and if you don't know how to get there, you can click the start menu and type "store") and either click the down-arrow (in the upper-right) or click the menu (". . ." icon in the upper-right as well) and choose "Downloads and Updates".

Oddly, Stellaris worked just fine. It was only CK3 giving me trouble.
 
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