CK3 and Stellaris offline for long on GeForce Now + related pre-order DLC problem

[Kraster]

What discord is that?

I think that’s @PDX_Pariah speaking

Official Crusader Kings Discord server: https://discord.gg/ck3

 

[phoranix]

I'm an external contractor half a world away from the Paradox office. I'm simply not in the development, game management, or office loops for this game.

Tx for your attention and efforts.

 

[Notte]

I'm an external contractor half a world away from the Paradox office. I'm simply not in the development, game management, or office loops for this game.

I'm sorry, but then this issue needs to be escalated to someone that are in the loop at the office. Its getting ridiculous that the only Paradox Rep that answers questions do not have any real information for us. Especially when screenshots appear that indicate that this may not be resolved before the end of the year. Can this be confirmed at least?

(You are doing a great job @AndrewT, my frustation is more aimed at how Paradox manages customer support at the moment)

 

[AndrewT]

I'm sorry, but then this issue needs to be escalated to someone that are in the loop at the office.

I did that on Monday AND Tuesday. As I said here earlier.

 

[rowt]

Well I'm not going to wait that long so I'm arranging a subscription to another game streaming service that provides a full PC that has the game or has how to install any game from Steam.
Sure, I didn't want to have to spend money on another streaming service but since the solution to the problem with GFN is going to take time (because that's what it looks like), I don't have much choice in that case, it's wait or be about $10 poorer.

Less than 21 days until Crusader Kings 3's birthday folks, let's celebrate soon!...

If you find one let me know, all alternatives I've looked into were either prohibitively expensive or not available anymore.
Shadow only has PC's available for my region starting December 2022

 

[rowt]

I'm an external contractor half a world away from the Paradox office. I'm simply not in the development, game management, or office loops for this game.

It's kind of reassuring that internal communication is just as bad

 

[manwhowalks]

If you find one let me know, all alternatives I've looked into were either prohibitively expensive or not available anymore.
Shadow only has PC's available for my region starting December 2022

You can try Boosteroid if you are in Europe. I haven't tried it yet but they have CK III and II. Not HOI IV tho and I was hoping I can find a service that includes all Paradox games.

 

[Pushka_Pushkin]

Boys and girls.. I know, that's kinda extreme, so I won't say I DID what I describe here or that I RECOMMEND you to do...

So, there is website with some of the employees of PDX (https://career.paradoxplaza.com/departments) and some might say that for some of the employees there are some publicly available contacts (mostly Twitter). And.. there is just a random thought (fully theoretical!), that you could write to heads/managers of CS or Dev or Management department, to bring to light the situation that we have here... again - COMPLETELY THEORETICAL

Maybe it could be written with smth like this (in theory):

Hello Mr. ___,
My name is ___, I am a gamer and a huge fan of PDX. Unfortunately, I am writing to you in desperation and in need of help. For 2 months (!!!) me and around 100+ more people from all over the world can't play their favourite games, as PDX stopped supporting their games on a cloud platform GFN.
We don't have any information of when or even if the issue will be fixed. Please, on behalf of everyone, I ask you to somehow escalate this issue to dev team or anyone who can help to solve it and communicate any results.
You can read through the situation here (PDX forum): https://forum.paradoxplaza.com/foru...related-pre-order-dlc-problem.1480204/page-10

 

[qualitätsgarantie]

Well, there's nothing we can do. It's obvious that paradox doesn't care much about the tiny minority of players on GFN. I'd suggest we spend our time and money on other games or - and I know that's crazy - go outside instead.

 

[rowt]

Well, there's nothing we can do. It's obvious that paradox doesn't care much about the tiny minority of players on GFN. I'd suggest we spend our time and money on other games or - and I know that's crazy - go outside instead.

Afraid that's the truth, as aggravating as it is for the few of us they're not spending any significant amount of time diagnosing and fixing an issue that affects like 1% of their player base

 

[TheMind]

This is ridiculous, ok.
MAYBE before the end of this year? Crazy.

 

[Proxtinger]

It's better to remove the offline games from GFN games list until they are fixed. Otherwise, it's a fraud. Because they are on the list for months. I'm sure a big part of us subscribed to GFN to be able to play these games better but we cannot.

 

[The Pags]

This is unacceptable. I guarantee you the expansion comes out on time but when it comes to fixing an issue that a portion of the audience can’t even access a game they paid for. They get around to it when they get around to it. No loyalty

 

[IWTIRulingI]

friends, as a result of my research, I just came to the following information that this problem can last until the end of the year, if the decision that was said continues, I don't know what to say.

 

[The Pags]

friends, as a result of my research, I just came to the following information that this problem can last until the end of the year, if the decision that was said continues, I don't know what to say.

I am going to reach out to some video game journalists on social media and see if they can find some more answers for us

 

[guggy107]

Jesus...before the end of the year? I wonder if that's the same timeline for Hoi4 and Stellaris.

It's nuts because at least for CK3, this is about protecting DLC from being accessed for free. To be clear, we're talking about one package, Northern Lords, for a grand sum of $6.99.

I'd wager a good chunk of the active player base on GFN already has Northern Lords (like who doesn't want to be the Viking who forms Normandy). So the business decision here is to shut off CK3 from GFN to protect their $7 content package from the few who never paid. The geniuses in marketing can't see the benefits in letting anyone who is willing to pay the monthly fee for GFN have access to this one $7 content package. Their imaginations can't fathom that maybe those few holdouts who play CK3 on GFN could decide to pay up for Northern Lords once the problem gets fixed, taking away the free benefit.

An average of 10,500 players played CK3 over the last 30 days. Assume half use GFN--an extremely liberal estimate--that leaves about 5,000 players who would potentially bring in $35,000 if all of them payed for the DLC right now. That revenue is also overly high considering Steam would get a cut.

The amount of effort needed to fix this problem, the efforts being made to protect a small chunk of revenue, the lack of communication on top of all the snafus over the last 12-18 months make me think this company is more of a mess than I ever thought.

Maybe I'm wrong. Paradox hasn't said what the actual issue is for the outage. There's just the rumor that it was taken down due to the DLC access issue. But imagination can run wild when no one will answer you.

I thought the issue was just the pre-order bonus Garments of the Holy Roman Empire, which has a SRP of $2.99 and is simply a cosmetic DLC.

 

[chibanga]

LMFAO Mod from CK3 Discord has just confirmed they are aiming for End of Year to fix it . Absolute insanity.

 

[Ibrahim_Pasha]

Make people unable to play till next year because of 3$ DLC?
What a disappointment.

 

[IWTIRulingI]

if this was a problem that everyone had, the stock would crash in a day. but no, he works hard, it's a pity that the team can't raise him I can't find a thing to say

 

[truedrog]

Make people unable to play till next year because of 3$ DLC?
What a disappointment.

The problem is Stellaris is affected too, so not because of 3$ dlc, unfortunately