• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

pevergreen

The Two Time
Moderator
106 Badges
Apr 27, 2010
2.582
1.391
  • Europa Universalis III
  • Europa Universalis III Complete
  • Europa Universalis III: Chronicles
  • Europa Universalis III: Collection
  • 500k Club
My CD key for CK2 is Hearts of Iron 3. I do not understand why, but I don't have HOI3. Is this a bug or something?
That sounds very very weird!

I'm going to recommend you log a service desk ticket here: https://paradox.zendesk.com/hc

Please include all the details you can, including what the CD Key was that you registered, where you bought CK2 and if it is on steam or not.
 
  • 1
Reactions:

Wagonlitz

Resident WW Foreigner
103 Badges
Jul 19, 2010
8.196
5.453
  • Hearts of Iron IV: Expansion Pass
  • Europa Universalis III: Chronicles
  • Hearts of Iron IV: Expansion Pass
  • Stellaris
  • Europa Universalis IV
  • Hearts of Iron IV: Death or Dishonor
  • Europa Universalis 4: Emperor
  • Crusader Kings III
  • Victoria 3 Sign Up
  • Hearts of Iron III Collection
  • Europa Universalis IV: Dharma
  • Crusader Kings III: Royal Edition
  • Supreme Ruler 2020
  • Pirates of Black Cove
  • Crusader Kings Complete
  • Hearts of Iron IV: Cadet
  • Europa Universalis IV: Cradle of Civilization
  • Steel Division: Normand 44 Sign-up
  • Europa Universalis IV: Mandate of Heaven
  • Stellaris: Digital Anniversary Edition
  • Europa Universalis III Complete
  • Crusader Kings II: Reapers Due
  • Europa Universalis: Rome
  • Hearts of Iron IV: Field Marshal
  • Hearts of Iron IV: Colonel
  • Europa Universalis III Complete
  • Crusader Kings II: Conclave
  • War of the Roses
  • 500k Club
  • Europa Universalis IV: El Dorado
  • Crusader Kings II: Way of Life
  • Humble Paradox Bundle
  • Crusader Kings II: Horse Lords
  • Europa Universalis IV: Cossacks
  • Imperator: Rome Sign Up
  • Stellaris: Humanoids Species Pack
  • Stellaris: Apocalypse
  • Imperator: Rome Deluxe Edition
  • Europa Universalis IV: Golden Century
  • Europa Universalis IV: Rule Britannia
  • Crusader Kings III Referal
  • Imperator: Rome - Magna Graecia
  • Europa Universalis IV: Dharma Pre-order
  • Stellaris: Distant Stars
  • Rome Gold
  • Deus Vult
  • Europa Universalis IV: Common Sense
  • Europa Universalis III
  • Europa Universalis III Complete
  • Heir to the Throne
That sounds very very weird!

I'm going to recommend you log a service desk ticket here: https://paradox.zendesk.com/hc

Please include all the details you can, including what the CD Key was that you registered, where you bought CK2 and if it is on steam or not.
I believe there is a but in the new key registration system. When entering your key you either get a list of 5 games to choose from---always the same 5 and two of them are mac versions---or a list of ~12 games of which most are CKII DLC---again always the same games. You cannot choose any other game and since you cannot register your game without choosing the right game you cannot register. I have ~7 keys I cannot register at the moment due to that. I am waiting a few days to see if the bug gets fixed and otherwise I will log a ticket.
 

Had a dad

V g H
Moderator
213 Badges
Sep 5, 2008
25.571
3.573
  • Stellaris: Nemesis
  • 500k Club
  • Paradox Order
  • Crusader Kings II: Limited Collectors Edition
  • 200k Club
  • Europa Universalis: Rome
  • Europa Universalis IV
  • Victoria 2 Beta
  • Hearts of Iron IV: Cadet
  • Diplomacy
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II: Reapers Due
  • Europa Universalis IV: Mandate of Heaven
  • PDXCON 2017 Standard Ticket holder
  • Crusader Kings Complete
  • Hearts of Iron IV: Death or Dishonor
  • Europa Universalis IV: Golden Century
  • Imperator: Rome Deluxe Edition
  • Prison Architect
  • VtM - Bloodlines 2
  • Imperator: Rome Sign Up
  • Crusader Kings III Referal
  • PDXCon 2019 "Baron"
  • Crusader Kings III
  • Crusader Kings III: Royal Edition
  • Europa Universalis 4: Emperor
  • Victoria 3 Sign Up
  • Hearts of Iron IV: By Blood Alone
  • Hearts of Iron IV: No Step Back
  • Rome Gold
  • Elven Legacy
  • Elven Legacy Collection
  • Hearts of Iron IV Sign-up
  • Victoria 2: Heart of Darkness
  • Hearts of Iron IV: Together for Victory
FYI, several CK2 keys were sent out with the HOI3 prefix and they work fine. Buried deep down in the bowels of this particular forum, BjornB replied to the issue a long long looooong time ago.
 

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.356
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
FYI, several CK2 keys were sent out with the HOI3 prefix and they work fine. Buried deep down in the bowels of this particular forum, BjornB replied to the issue a long long looooong time ago.
The problem is that he ended up getting a HOI3 registration, as you can see under his name here.