CK III - UI scaling problems prevent gameplay

[Godboss]

Short summary of your issue
UI scaling problems prevent gameplay

Game Version
1.5.0.1

What OS are you playing on?
Windows

What platform are you using?
Steam

What DLC do you have installed?
Royal Court,

Do you have mods enabled?
No

Have you tried verifying your game files (Steam only)?
Yes

How much "pain" is this causing you?
10

Please explain the issue you experienced in the most condensed way possible
When running the game, there are many windows that do not scale properly and hide critical parts, most of them don't display the buttons, but the lifestyle selection one doesn't even show half of it.

Please explain how to reproduce the issue
I have a multi-monitor setup, 5 different screens at different resolutions. Main one is a Dell Alienware 38" 4k monitor at 3840x2160, I have a second 4k monitor with same resolution, 1x 19" monitor at 1366x768 and 2 24" monitors at 1920x1080.

Is there anything else you think could help us identify/replicate the issue?
When I first purchased the game and tested it it worked fine, although I haven't played much since, I only encountered the issue when I went to try the new Royal Court DLC.
I have tried uninstalling and reinstalling, running windowed and reducing the resolution.
I also tried to override the scaling options in accordance with suggestions found in this forum.
At advice from Paradox Support I also tried disconnecting all monitors except the main one and run the game again.
Regardless of what I attempted, the problem persisted

I have attached a save game
No

Upload Attachment
File(s) attached

 

[ironhorde]

Hi Godboss. Would you mind sharing with us what are your graphics settings? One potential suggestion we could give is to maybe change the GUI scaling a bit and try to see if it works for your precise set up. Are you maybe currently playing while you have selected an unsupported setting?

 

[Godboss]

Hi Godboss. Would you mind sharing with us what are your graphics settings? One potential suggestion we could give is to maybe change the GUI scaling a bit and try to see if it works for your precise set up. Are you maybe currently playing while you have selected an unsupported setting?

Hi Ironhorde, I have no qualms with sharing my settings, would a dxdiag be too much? Any better/ideal way for sharing the information you need?

 

[ironhorde]

A dxdiag would be alright too

 

[Godboss]

Here you go sir!

 

[ironhorde]

Thank you for this. We have created a report and have forwarded to the devs!

 

[Godboss]

As of the latest update this became a non-issue as I now have the possibility of defining the UI scaling percentage, which fixes my problem. Thanks!!!