CK II - Crash during start

[Barcreeper]

One line summary of your issue
Crash during start

Game Version
3.0

What expansions do you have installed?

Charlemagne,
The Old Gods,
Legacy of Rome

Do you have mods enabled?
No

Please explain your issue is in as much detail as possible.
The game stops loading when it reaches "Loading Events"


using Windows 10
(I have holy fury too, it's not in the DLC list)

Steps to reproduce the issue.


Upload Attachment

 

[Tuscany]

Hi, do you have any mods on?

Have you tried reinstalling and verifying your files?

Thanks,

Dan

 

[Barcreeper]

I tried reinstalling and have no mods on.

 

[Divine]

Hi there,
Have you tried to temporarily disable your anti-virus program for the first startup of the game after the patch or make an exception rule for the CK2 executable? We've had reports that it has been causing issues to some of our players. If you still crash then it will be helpful if you can check if you have any exception.log or error.log inside your 'documents/paradox interactive/crusader kings II/logs/' folder and a potential minidump in the /dumps/ folder.

 

[unholy122]

I am also having the same issue.(not sure if I should have made my own bug report or not)


I attached my most recent .dmp file as well.

 

[Sirwtf]

I am also having this CTD when loading the game. It always makes it to loading graphics then CTD. I have uploaded my dump and error log.

I am using Version 3.0

WIndows 10

Computer is more than able to play this game. This is the only game this happens with.

All mods removed

DLC active
Conclave Reapers Due Sons of Abraham Sword of Islam
Horse Lords Monks and Mystics Rajahs of India Dynasty Shield 1/2/3
Old Gods Charlemagne Sunset Charlemagne Shields
Rome Way of Life Republic

And a bunch of song and portrait packs.

Tried with all DLC off as well.


Steps Taken to trouble shoot problem-
Uninstall/reinstall verify files
delete all old ck2 folders
made exception with anti virus
tried starting with firewall turned off
also tried to play it in compatibility mode to winds 8

I see in the error log that the coat of arms has error and can't open gfx flags but I don't know how to fix that.

I have had this problem now for a few months and really wish to play again.

 

[Divine]

I am also having the same issue.(not sure if I should have made my own bug report or not)


I attached my most recent .dmp file as well.

Thanks for the dump it at least gave me some more info on what might be going wrong. Can you please double check that you also have disabled all graphics/interface mods? Might I also have a look at your <game>/interface/frontend.gui file?

Edit: Our forum won't allow .gui files to be uploaded however but you can copy the file and change the extension to *.txt before uploading it.

I am also having this CTD when loading the game. It always makes it to loading graphics then CTD. I have uploaded my dump and error log.

I am using Version 3.0

WIndows 10

Computer is more than able to play this game. This is the only game this happens with.

All mods removed

DLC active
Conclave Reapers Due Sons of Abraham Sword of Islam
Horse Lords Monks and Mystics Rajahs of India Dynasty Shield 1/2/3
Old Gods Charlemagne Sunset Charlemagne Shields
Rome Way of Life Republic

And a bunch of song and portrait packs.

Tried with all DLC off as well.


Steps Taken to trouble shoot problem-
Uninstall/reinstall verify files
delete all old ck2 folders
made exception with anti virus
tried starting with firewall turned off
also tried to play it in compatibility mode to winds 8

I see in the error log that the coat of arms has error and can't open gfx flags but I don't know how to fix that.

I have had this problem now for a few months and really wish to play again.

Hmm, a bit of a long shot if you've made a proper exception already but have you tried to temporarily disable your anti-virus for the first start? The access violation on the flag cache (last error) could indicate that it's some other software interfering with the process.

 

[Barcreeper]

After restarting my pc it sometimes works now.

 

[Divine]

After restarting my pc it sometimes works now.

Happy to hear that you've got some way of playing now. Still worrying about the unstable behavior.
Does your <Documents>/Paradox Interactive/Crusader Kings II/ folder contain any .dmp minidumps or exception logs? It could still be interesting to have a look in those.

 

[Barcreeper]

The folder doesn't contain any of this, but i don't think it would as the game technically doesn't crash, it just doesn't start ( I waited over 30 minutes one time).

 

[Divine]

Ah, that's also useful info. I'll make sure to get a look into it.

 

[Divine]

If it gets locked up during loading you could try to force a serial loading of the game databases by setting the commandline argument of "threads=1". See the attached picture.
This will unfortunately put the whole game on only one thread which will reduce the performance of the daily updates in-game but it can help us pinpoint the problem if it resolves the loading issue.