• We will be taking the forums down for scheduled maintenance on Tuesday, May 22nd 2023 at around 8:00 CDT / 13:00 UTC for up to an hour hour.
  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

bramruiter

Recruit
9 Badges
Jun 18, 2021
3
0
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Natural Disasters
  • Cities: Skylines - Mass Transit
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
  • Cities: Skylines - Campus
Describe your issue
Launching the game failed (Mac Mini M1)

What is your game version?
2021.6

What expansions do you have installed?
After Dark, Natural Disasters, Green Cities, Parklife

What mods are you using?
Mods are all disabled.

Please explain your issue is in as much detail as possible.
Upon installing the game for the very first time on my Mac Mini M1, it seemed to be working perfectly fine. However, after quitting out of the game and restarting, the launcher states 'Failed to launch the game' without any further information. The launcher also looks different from start-up. I've attached the difference between the two. The first picture shows the launcher that actually launches Cities. The second picture is of the launcher after I've restarted Cities. Starting Cities outside of Steam will cause Cities to rapidly start, quit and open the faulty launcher.

Can you replicate the issue? If yes, please explain how you did it.
I've deleted the Paradox Interactive folders in my Library. Once deleted, opening Cities will reinstall the launcher just fine. The launcher looks like the first picture and will launch the game without any issues. Once Cities is restarted, the launcher reverts back to the faulty launcher, and the aforementioned problem persists. I've recreated this issue without failure.

Attachments File(s) attached
 

Attachments

  • Screenshot 2021-06-18 at 18.15.14.png
    Screenshot 2021-06-18 at 18.15.14.png
    989,1 KB · Views: 0
  • Screenshot 2021-06-18 at 18.16.10.png
    Screenshot 2021-06-18 at 18.16.10.png
    1,2 MB · Views: 0
Upvote 0

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.356
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
The first screenshot is of an older launcher version 2020.16 , the second of the current version 2021.6 . So that change is normal and expected, and nothing to do with your problem.
What is your game version?
2021.6
That is the launcher version. The game version you can see on those screens is 1.13.3-f9 and is up to date.

FYI this game has not been ported to native M1 code, nor is even tested on that hardware:


We can look at your setup but may not be able to solve this for you!

Please attach this log file here:
~/Library/Logs/Unity/Player.log

To find that file, in Finder do cmd-shift-G to bring up the GOTO box. In there paste ~/Library/ . You will see a /Logs/ folder, and inside that /Unity/ folder. Please attach that file player.log here by dropping it on this support ticket, or use the "Attach file" link here.

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.
 

bramruiter

Recruit
9 Badges
Jun 18, 2021
3
0
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Natural Disasters
  • Cities: Skylines - Mass Transit
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
  • Cities: Skylines - Campus
Thank you for your response! I considered not posting anything about the issue, but maybe this will help to get some insight on how Cities performs on M1. No worries if we can't solve it right now.

I attached the player.log file. And here the information from the Steam System thing. If anything else is missing, please let me know.

Code:
Computer Information:
    Manufacturer:  Apple
    Model:  Macmini9,1
    Form Factor: Desktop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:  VirtualApple @ 2.50GHz
    CPU Family:  0x6
    CPU Model:  0x2c
    CPU Stepping:  0x0
    CPU Type:  0x0
    Speed:  2400 Mhz
    8 logical processors
    8 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Unsupported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Unsupported
    AVX2:  Unsupported
    AVX512F:  Unsupported
    AVX512PF:  Unsupported
    AVX512ER:  Unsupported
    AVX512CD:  Unsupported
    AVX512VNNI:  Unsupported
    SHA:  Unsupported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    MacOS 10.16.0 (64 bit)

Video Card:
    Driver:  Unknown Unknown
    Driver Version:  1.2
    OpenGL Version: 2.1
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 75 Hz
    VendorID:  0x1002
    DeviceID:  0x6810
    Revision Not Detected
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 20.87" x 11.85" (23.98" diag)
                                            53.0cm x 30.1cm (60.9cm diag)
    Primary VRAM: 0 MB

Memory:
    RAM:  8192 Mb

VR Hardware:
    VR Headset: None detected

Miscellaneous:
    UI Language:  English
    Media Type:  DVD
    Total Hard Disk Space Available:  3332750 Mb
    Largest Free Hard Disk Block:  829306 Mb

Storage:
    Number of SSDs: 0
    SSD sizes: %s1
    Number of HDDs: 0
    HDD sizes: %s1
 

Attachments

  • Player.log
    84,9 KB · Views: 0

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.356
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
There are no errors or problems in that log at all. The game loads and runs, then exits calmly as if you had asked it to.

If you delete that log file and run the game again does it make a new one?
 

bramruiter

Recruit
9 Badges
Jun 18, 2021
3
0
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Natural Disasters
  • Cities: Skylines - Mass Transit
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
  • Cities: Skylines - Campus
It does not!

However, if I delete the Paradox Interactive folder and paradox-launcher-v2 in my Users' Library to then have the launcher be reinstalled, the game starts normally and creates a Player.log file. I've attached that for good measure.
 

Attachments

  • Player.log
    54,9 KB · Views: 0

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.356
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
Interesting, not really sure what to make of that.

Dos it run fine from now on? Or the same issue happens, it runs once then. stops again?