Cities: Skylines (Steam) - Game won't launch after new launcher update

[herocrafter]

Description
Game won't launch after new launcher update

What is your game version?
latest

What expansions do you have installed?
All of the above
What mods are you using?
ooof. I'll let you know if you can get the game to start

Please explain your issue is in as much detail as possible.
Win 7. Game worked yesterday. Installed Launcher custom location. Click green play in steam client, turns gray for second or so then back to green. Game doesn't launch ...nothing happens.

Can you replicate the issue? If yes, please explain how you did it.


Attachments

 

[AndrewT]

Game worked yesterday. Installed Launcher custom location.

This only happened when you re-installed the launcher to be in a non-standard location, is that right?

I know it has had issues when the game and the launcher ar eon different drives, is that what's happened here?

 

[herocrafter]

This only happened when you re-installed the launcher to be in a non-standard location, is that right?

I know it has had issues when the game and the launcher ar eon different drives, is that what's happened here?

No, my game and launcher are both located on the same, non-standard, location- my d: drive. Basically I put the game on d drive and put the launcher on d drive too, as it has more room than c: drive.

 

[AndrewT]

In this folder
- C:/users/<UserName>/AppData/Local/Paradox Interactive/launcher-v2/
are three .log files, can we see them please.

 

[AquilaSol]

Try restarting Steam as Administrator. (Exit steam completely, go to the Steam install location, rightclick on Steam.exe and select Run As Administrator)

 

[herocrafter]

In this folder
- C:/users/<UserName>/AppData/Local/Paradox Interactive/launcher-v2/
are three .log files, can we see them please.

Response delayed by the darn flu.

Since I last wrote I've deleted and reinstalled entire game. Same results though.
I have 2 log files not three in the requested location. I have launcher-bootstrapper.log and launcher-dowser.log.
Here they are:
bootstrapper.log
2020-02-03 06:34:40 [v:2019.07.1] [main] [INFO] Reading launcher versions in D:\SteamLibrary\CitiesSkylines
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Found 4 directories/files, checking whether they're valid launcher installations
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Checking .cpatch
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\.cpatch\.cpatch\launcher-v2\version exists
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] .cpatch invalid (false, false)
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Skipping file: ThirdPartyLicenses.txt
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Skipping file: bootstrapper-v2.exe
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Checking launcher-v2.2019.10.4
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\.cpatch\launcher-v2\version exists
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [DEBUG] Extracted version name 2019.10.4 from path: D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4
2020-02-03 06:34:40 [v:2019.07.1] [main] [INFO] Latest version is in 2019.10.4
2020-02-03 06:34:40 [v:2019.07.1] [launcher] [INFO] Launching D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\Paradox Launcher.exe
2020-02-03 06:35:32 [v:2019.07.1] [main] [INFO] Reading launcher versions in D:\SteamLibrary\CitiesSkylines
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Found 4 directories/files, checking whether they're valid launcher installations
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Checking .cpatch
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\.cpatch\.cpatch\launcher-v2\version exists
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] .cpatch invalid (false, false)
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Skipping file: ThirdPartyLicenses.txt
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Skipping file: bootstrapper-v2.exe
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Checking launcher-v2.2019.10.4
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\.cpatch\launcher-v2\version exists
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [DEBUG] Extracted version name 2019.10.4 from path: D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4
2020-02-03 06:35:32 [v:2019.07.1] [main] [INFO] Latest version is in 2019.10.4
2020-02-03 06:35:32 [v:2019.07.1] [launcher] [INFO] Launching D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\Paradox Launcher.exe
2020-02-03 06:36:02 [v:2019.07.1] [main] [INFO] Reading launcher versions in D:\SteamLibrary\CitiesSkylines
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Found 4 directories/files, checking whether they're valid launcher installations
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Checking .cpatch
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\.cpatch\.cpatch\launcher-v2\version exists
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] .cpatch invalid (false, false)
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Skipping file: ThirdPartyLicenses.txt
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Skipping file: bootstrapper-v2.exe
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Checking launcher-v2.2019.10.4
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\.cpatch\launcher-v2\version exists
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [DEBUG] Extracted version name 2019.10.4 from path: D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4
2020-02-03 06:36:02 [v:2019.07.1] [main] [INFO] Latest version is in 2019.10.4
2020-02-03 06:36:02 [v:2019.07.1] [launcher] [INFO] Launching D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\Paradox Launcher.exe
2020-02-03 06:36:32 [v:2019.07.1] [main] [INFO] Reading launcher versions in D:\SteamLibrary\CitiesSkylines
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Found 4 directories/files, checking whether they're valid launcher installations
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Checking .cpatch
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\.cpatch\.cpatch\launcher-v2\version exists
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] .cpatch invalid (false, false)
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Skipping file: ThirdPartyLicenses.txt
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Skipping file: bootstrapper-v2.exe
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Checking launcher-v2.2019.10.4
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Checking whether D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\.cpatch\launcher-v2\version exists
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [DEBUG] Extracted version name 2019.10.4 from path: D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4
2020-02-03 06:36:32 [v:2019.07.1] [main] [INFO] Latest version is in 2019.10.4
2020-02-03 06:36:32 [v:2019.07.1] [launcher] [INFO] Launching D:\SteamLibrary\CitiesSkylines\launcher-v2.2019.10.4\Paradox Launcher.exe

launcher-dowser.log
2020-02-03 06:33:15 [v:2019.10.1] [main] [INFO] The `launcherpath` file does not exists:
C:\Users\UserName\AppData\Local\Paradox Interactive\launcherpath
2020-02-03 06:33:34 [v:2019.10.1] [main] [INFO] Retrying installation on non-passive mode
2020-02-03 06:34:40 [v:2019.10.1] [main] [INFO] Launcher installation succeeded!

 

[AndrewT]

Bootstrapper has not even attempted to update the launcher, which is why it can't run the game. No indication there why.

Get the attached file and rename it to cities.bat .

1. Place the .bat file in your game's install folder (In the same place as your cities.exe)
2. Right click the game in your Steam library
3. Go to properties
4. Select Set Launch Options
5. Copy and Paste Cities.bat %command% into the input box
6. Select Ok
7. Run the game

That will run the game directly, bypassing the launcher.

 

[herocrafter]

Bootstrapper has not even attempted to update the launcher, which is why it can't run the game. No indication there why.

Get the attached file and rename it to cities.bat .

1. Place the .bat file in your game's install folder (In the same place as your cities.exe)
2. Right click the game in your Steam library
3. Go to properties
4. Select Set Launch Options
5. Copy and Paste Cities.bat %command% into the input box
6. Select Ok
7. Run the game

That will run the game directly, bypassing the launcher.

Works great. Problem solved. Thanks.

 

[Brynslustafir]

Worled for me too.
Thanks a bunch, I've been troubleshooting this for almost a week and none of the other tips I found online worked.

 

[Shen Shih]

Thanks a mil, it solved my problem too, now the game loads.. Still haven't figured out what stopped it before..

 

[Ryphin]

How do I get the attached file? When I click on it it takes me to a new tabe and and has the text "start Cities.exe %command%" I am unsure how to make it into a file.

 

[AquilaSol]

How do I get the attached file? When I click on it it takes me to a new tabe and and has the text "start Cities.exe %command%" I am unsure how to make it into a file.

Rightclick on it > Save Link As.