Cities: Skylines (Steam) - Game Loads to main menu, but upon selecting scenario or maps, the game stops loading after a short while and crashes

[DFisher84]

Describe your issue
Game Loads to main menu, but upon selecting scenario or maps, the game stops loading after a short while and crashes

What is your game version?
1.13.3.f9

What expansions do you have installed?
Mass Transit, Green Cities, Parklife, Industries

What mods are you using?


Please explain your issue is in as much detail as possible.
Game Loads to main menu, but upon selecting scenario or maps, the game stops loading after a short while and crashes

Can you replicate the issue? If yes, please explain how you did it.
Same issue applies everytime regardless if its a custom map or original map

Attachments File(s) attached

 

[AndrewT]

Please gather both these two informational files, and attach them here:

...\Steam\steamapps\common\Cities_Skylines\Cities_Data\output_log.txt

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[co_avanya]

Please also include the files in the folder mentioned in the error. To easily find it right-click on the game in your Library, select Properties, then find the tab Local Files and click Browse. You should then find the folder named "2021-08-27_221244" or the latest with a similar number. It includes 3 files which are all useful for us.