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Tklan

Recruit
Feb 4, 2023
4
0
Describe your issue
Game dont Start

What is your game version?
5.6.7.15207619

What expansions do you have installed?
(DID NOT ANSWER QUESTION)

What mods are you using?
none

Please explain your issue is in as much detail as possible.
Cant start the game, always the same warning.
Deinstalled the game a few times no changes.
Reports an screenshots attached

Can you replicate the issue? If yes, please explain how you did it.
no

Attachments File(s) attached
 

Attachments

  • Error Cities.PNG
    Error Cities.PNG
    13,2 KB · Views: 0
  • error.log
    22,2 KB · Views: 0
  • output_log.txt
    14,7 KB · Views: 0
  • crash.dmp
    78,7 KB · Views: 0
  • Error Cities 2.PNG
    Error Cities 2.PNG
    1,3 MB · Views: 0
Upvote 0

Lucododosor

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Do you happen to have Citrix Workspace installed on your computer?
 

Lucododosor

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Citrix Workspace is known to cause problems with Unity. Please see the thread below for more info - there's a link for a possible workaround too:

 

Tklan

Recruit
Feb 4, 2023
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0
I can't install it as described in the link because my company instructed me to download it that way.
Is there another solution ?
( I uninstalled it and then I could play it)
 

Lucododosor

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I'm afraid I don't know of any other solution other than this one or simply uninstalling it, sorry.
 

AndrewT

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The version of that Citrix product in the MS Windows 10 store lacks the feature that triggers this problem, see if they'll let you use that instead.