Cities: Skylines (Steam) - game crashing - 'Fatal Error in GC GetThreadContext failed'

[kissfan63]

Describe your issue
game crashing - 'Fatal Error in GC GetThreadContext failed'

What is your game version?
1.13.3-f9

What expansions do you have installed?
After Dark, Snowfall, Natural Disasters, Mass Transit, Green Cities, Parklife, Industries, Campus, Sunset Harbor

What mods are you using?
Too many!

Please explain your issue is in as much detail as possible.
I ahve the Loading Screen mod and my RAM is geting right to the limit. I have 16GB of RAM and the two numbers in the loading mod are RED! The game has NEVER crashed before and I have used the mods I have for a considerable time.

Can you replicate the issue? If yes, please explain how you did it.
I have played for the last 3 days and the game never crashed,. Played today and it crashed within 5 minutes!

Attachments File(s) attached

 

[AndrewT]

C:\Program Files\Avast Software\Avast\aswhook.dll

Please make sure cities.exe is in the exceptions lists for Avast.

And you should update that nVidia driver to July 2021:

Download the latest official NVIDIA drivers

Download the latest official NVIDIA drivers

www.nvidia.com

If those don't help: does this only affect this one saved game?

 

[MarkJohnson]

I can load the game without any issues. Maybe Try what AndrewT suggests and cross your fingers.

Also, make sure to reboot your computer when finished updating, so the updates can take effect in windows.

 

[kissfan63]

Thought this had solved the problem!! Put the cities.exe file in the Avast exceptions and updated the driver on Wednesday. I had the free version of Avast and then a week ago I bought the full version so I thought this ahd caused the problem. But no!! PLayed the last coupole fo days and this afternoon and no problem! Started it again around 8pm (GMT) and it crashed straightaway! I started it again and it loaded okay! The thing I noticed was that the first of the two numbers on the Load it mod screen was less than usual. Its usually around 11.5 but this time it was arouind 4?? How can i send this file to the developers as it says on the error message? Or do I just need more RAM??

 

[AndrewT]

You can attach them here, just like you did in the OP here.

 

[kissfan63]

Right! Here is the files when the game crashed at 8pm last night. As I said I started it again and the game loaded right up! The save game is of the game that worked after it had crashed, and the other files are of when it crashed at 8pm.

 

[AndrewT]

I don't see that you are running out of memory there?

58% memory in use.
16285 MB physical memory [6797 MB free].
27549 MB paging file [13955 MB free].

Is LSM still saying you are?

 

[kissfan63]

Please find attached a screenpic of LSM just before the game starts. Top number is Cities RAM usage, bottom is Cities Virtual RAM usage. Orange is nearly out of RAM and red is out of RAM

.

 

[MarkJohnson]

Try manually setting your pagefile to 32GB (32000 MB)

Maybe it is swapping a large chunk of memory at once, or maybe auto paging is crashing.

Microsoft has posted issues with the page file system and it can crash the system by itself.

Here's the Microsoft article if you care to read about it:

Memory allocation errors can be caused by slow page file growth - Windows Client

Describes an issue that causes memory allocation errors that can be caused by slow page file growth.

docs.microsoft.com

You can skip the calculator part and just put in 32000 MB instead.

 

[kissfan63]

Done that. Restarted PC to and started the game. It crashed! retsrated it again and it loaded up okay. Just had a play and it worked fine but still get the red numbers on the LSM.

 

[MarkJohnson]

Well, if it isn't crashing, then maybe it is just a mod issue.

Start unsubscribing workshop until the error goes away, then you you can decide if it is the problem or if you have a similar mod that does the same thing, and remove one or the other. or just live with the error if you don't want to remove the mod.

 

[kissfan63]

yet another crash!!! I ahve attached the necessary files for you to have a look at!

 

[AndrewT]

I haven't see this one before:

Trying to copy properties from null material.

Did you do as @MarkJohnson suggested?