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kareld

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Jul 27, 2021
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Describe your issue
Game crashes when starting

What is your game version?
2021.6

What expansions do you have installed?
After Dark, Snowfall, Natural Disasters, Mass Transit, Green Cities, Parklife, Industries, Campus, Sunset Harbor

What mods are you using?
I turned them off and it still crashes

Please explain your issue is in as much detail as possible.
I start the game but when I have to choose resume or play the game crashes.

Can you replicate the issue? If yes, please explain how you did it.


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  • cscrash.PNG
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AndrewT

The Full Monty Python
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The game cannot find your nVidia in DirectX:
Initialize engine version: 5.6.7f1 (e80cc3114ac1)
GfxDevice: creating device client; threaded=1
d3d11: failed to create device and context (887a0004).
GfxDevice: creating device client; threaded=1
d3d: no support for this device type (accelerated/ref)
GfxDevice: creating device client; threaded=1
GLContext: failed to create context: Kan opgegeven procedure niet vinden.

Please try this:

- uninstall your nVidia driver, and all other nVidia software
- reboot
- install the latest (July 2021) from here:
- reboot again

All the best!