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russus1

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Describe your issue
Game crashes when an city is loading

What is your game version?
1.13.3-f9

What expansions do you have installed?


What mods are you using?

I use a lot of mods

Please explain your issue is in as much detail as possible.
A half a month ago, I needed to reinstall my computer's SO (Windows 10 21H1). Before that, the game runs very well, no crashes at all. But after the reinstallation, the game starts to crash every time I try to load or create a new city. I've tried to reinstall the game, the graphics card drivers (Which is an GTX 1060 6GB) and disable a couple of mods, but the game continues to crash. I will upload the files that the game generated in the last crash. I really appreciate your help since now!

Can you replicate the issue? If yes, please explain how you did it.
I ran the game on steam, then when the game launcher appeared, I pressed "Play". After that, I choose an city to load, and the game started to load. After a couple seconds, the game stopped the loading process and shown the message that is in the screenshot named "CScrash.png".

Attachments File(s) attached
 

Attachments

  • CScrash.png
    CScrash.png
    2,5 MB · Views: 0
  • crash.dmp
    394,2 KB · Views: 0
  • error.log
    35 KB · Views: 0
  • output_log.txt
    3,5 MB · Views: 0
Last edited:
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AndrewT

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DynamicHeapAllocator out of memory - Could not get memory for large allocation 357913944!

46770 MB paging file [499 MB free].
The game has run out of available memory, and Windows has exhausted its swap space. Please:

- unsubscribe from any mods and assets you don't actually need or use - they all consume memory all the time, even when not in use in the current city. You have nearly 5,000 items subscribed, WAY too many for 16gb of memory. Try to get below say 2,000
- exit every other app you can before starting the game.

Good luck with that!
 
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