Cities: Skylines (Steam) - Crash to desktop while loading map (new or saved)

[BravoZero]

Describe your issue
Crash to desktop while loading map (new or saved)

What is your game version?
1.13.3-F9

What expansions do you have installed?
All of the above


What mods are you using?
None

Please explain your issue is in as much detail as possible.
Game will crash to desktop while loading a saved game or starting a new game. Sometimes I´ll get an error message, some other times I get nothing. I have erased many old assets to no avail. I´ve never used mods. The problems started when I bought and installed Sunset Harbor.. Haven´t been able to try it yet..

Can you replicate the issue? If yes, please explain how you did it.


Attachments File(s) attached

 

[akeela84]

You have run out of memory:

76% memory in use.
16258 MB physical memory [3876 MB free].
27812 MB paging file [0 MB free].

Consider to upgrade your RAM and or temporarily expand your page file.

 

[ASGeek2012]

You also said you "erased" your old assets. Make sure that this means you've fully unsubscribed to them and not just turned them off in the content manager.

That said, 16 GB ought to be enough to run a vanilla game. Use the task manager to check if you have any other processes on your system eating up RAM.

EDIT: Looking over your output file, you are indeed loading a bunch of custom assets. You need to trim that back in order to reduce your RAM usage. This explains why installing the DLC triggered the issue. The DLC comes with additional assets, so it likely pushed you over the edge in RAM usage.

 

[BravoZero]

Many thanks! I believe I have solved the issue by deleting many assets plus creating a bigger pagefile.sys
Indeed, my 16gb RAM should suffice..