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mars5106

Recruit
Mar 24, 2023
1
0
Describe your issue
Can't start the game

What is your game version?
2023.4.1

What expansions do you have installed?
After Dark, Snowfall, Mass Transit, Green Cities, Industries, Sunset Harbor, Airports

What mods are you using?
none

Please explain your issue is in as much detail as possible.
I having a problem that when I try to start a new game
it will always crash ( when loading the last bar it will close and jump back to desktop )
try everything none-mods , reinstall the game
steam verify files, but still crash.
I also install the new dlc africa , shopping mall , sports venues

sometimes I can get into a new map
but after few minutes it will crash

are there any solution for this?
I will be very grateful

Can you replicate the issue? If yes, please explain how you did it.


Attachments File(s) attached
 

Attachments

  • output_log.1.txt
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  • output_log.2.txt
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  • error.3.log
    35,7 KB · Views: 0
  • error.4.log
    33,7 KB · Views: 0
Upvote 0
90% memory in use.
8135 MB physical memory [741 MB free].
22390 MB paging file [0 MB free].
96% memory in use.
8135 MB physical memory [263 MB free].
22390 MB paging file [0 MB free].

Both error logs show you've run out of available memory. If you can't afford to buy more RAM now, I'd advise you to unsubscribe from those assets you don't really use and also increasing your paging file size to 32GB.


Also make sure you're not running other applications in the background while playing the game