Describe your issue
New Game disabled on main menu
What is your game version?
1.13.2-f1-e12
What expansions do you have installed?
(DID NOT ANSWER QUESTION)
What mods are you using?
No mods
Please explain your issue is in as much detail as possible.
I have recently installed the game from EPIC Games on a new installation of Windows 10.
When I run the EPIC Games launcher, it runs the Paradox Launcher that then runs Cities: Skylines.
When the game is loaded an error message pops up stating:
An error ocurred
Object reference not set to an instance of an object [System.NullReferenceException]
Details:
No details
The legal disclaimer is loaded, then the "What's New" pop up and when the main menu is displayed the New Game option is disabled (greyed out).
I have attached the output_log file where it looks like there is an issue with the plugins library EOSSDK-Win64-Shipping.dll, and the DxDiag report as well.
I have tried all the solutions provided online (running as administrator, open the game windowed, reinstalling and verifying the installation, reducing the resolution, etc) but nothing worked.
Can you replicate the issue? If yes, please explain how you did it.
Yes, I run again the launcher and the same error message is shown. The legal disclaimer is shown every time, and the "What's New" pop up as well even if I check the "don't show again" checkbox.
Attachments File(s) attached
New Game disabled on main menu
What is your game version?
1.13.2-f1-e12
What expansions do you have installed?
(DID NOT ANSWER QUESTION)
What mods are you using?
No mods
Please explain your issue is in as much detail as possible.
I have recently installed the game from EPIC Games on a new installation of Windows 10.
When I run the EPIC Games launcher, it runs the Paradox Launcher that then runs Cities: Skylines.
When the game is loaded an error message pops up stating:
An error ocurred
Object reference not set to an instance of an object [System.NullReferenceException]
Details:
No details
The legal disclaimer is loaded, then the "What's New" pop up and when the main menu is displayed the New Game option is disabled (greyed out).
I have attached the output_log file where it looks like there is an issue with the plugins library EOSSDK-Win64-Shipping.dll, and the DxDiag report as well.
I have tried all the solutions provided online (running as administrator, open the game windowed, reinstalling and verifying the installation, reducing the resolution, etc) but nothing worked.
Can you replicate the issue? If yes, please explain how you did it.
Yes, I run again the launcher and the same error message is shown. The legal disclaimer is shown every time, and the "What's New" pop up as well even if I check the "don't show again" checkbox.
Attachments File(s) attached
Attachments
- 1
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