carloloaces

Recruit
4 Badges
Sep 14, 2021
3
0
  • Cities: Skylines
  • Cities: Skylines Deluxe Edition
  • Cities: Skylines - Natural Disasters
  • Cities: Skylines - Mass Transit
Hi guys, ever since the latest Mac update, 11.5.2 I can't run Cities. The launcher keeps saying that there is an update available but it won't download it, when I try to download it an error shows that there is no internet connection or connection is unstable. When I lunch the game, it keeps popping errors and the map won't load at all, nothing works.

Screen Shot 2021-09-14 at 10.13.15.png
Screen Shot 2021-09-14 at 10.13.18.png
Screen Shot 2021-09-14 at 10.13.21.png
Screen Shot 2021-09-14 at 10.13.29.png
Screen Shot 2021-09-14 at 10.26.51.png
 
Upvote 0

AndrewT

The Full Monty Python
Paradox Support Rep
Super Moderator
Moderator
116 Badges
Jun 29, 2001
76.855
3.189
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
FYI the launcher and game work fine on my iMac with 11.15.2


I think you have at least 2 separate problems. For the launcher Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste in ~/Library/Application Support/ . Then run the game from the PLAY Button in Steam, to reinstall the launcher.

If that does not get the launcher running, we will need these files from that same folder:

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/


Those game errors all relate to mods. Check your installed mods against this list:


If you still get those errors after removing or replacing all bad mods, Please attach this log file here:
~/Library/Logs/Unity/Player.log

To find that file, in Finder do cmd-shift-G to bring up the GOTO box. In there paste ~/Library/ . You will see a /Logs/ folder, and inside that /Unity/ folder. Please attach that file player.log here by dropping it on this support ticket, or use the "Attach file" link here.

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.
 
  • 1Like
Reactions: