CiM registeration (Steam version)

[unmerged(322170)]

3 days now waited answer from paradox interactive for my problem. I buyed CiM from steam but didn't get CD key so I can't register my copy of game.

Asked already CD key from steam support twice but they just answered that there is no CD key for the game. How is it possible to register my copy of the game then?

 

[giladteller]

Go to the steam games library, right-click on "Cities in Motion". You should have the option "View game CD key".
If you don't have this option, then you have to wait for Paradox to reply (they are also watching this forum).

 

[unmerged(322170)]

There is not such option.

 

[r0ter]

I just also bought the game 20 minuts ago and I don't have any cd key number. We'll wait. Paradox would solve this, they did with another game I bought, so don't panic, teppomies

We will surely send a purchase prove copy and we'll get our registration.

 

[douglasrac]

Usually the key appears automatically when you open CiM on Steam for the first time. Appears in a box in the right inferior corner.
If not, open Steam, click in Library, locate Cities in motion, right-click, go to Properties. Some tab will have your cd key.

 

[unmerged(232550)]

It should be located like in the picture.

Are you playing on a MAC by chance? There was an issue there with the CD-Key not appearing. It's a known issue and Steam is working on it.

 

[unmerged(322170)]

Yes, I am using mac. CiM works great but no CD-key in Steam.

If I start CiM and then press shift+tab I can find CD-key link. If I click on it, only "Requesting key..." text appears to screen and nothing happens...

 

[unmerged(232550)]

OK. Sorry about that, it's a Steam side error. They do know about it and it will start working, I just don't know when. I'll talk to them and try to get a more concrete answer.

 

[douglasrac]

WOW. I never saw this side of Steam. With CiM Steam is always the worst service ever. Disappointment after disappointment.

 

[unmerged(277825)]

The cd key option also is visible in steam mac version but only when the game only supports windows.

I still I haven't the last patch 1.0.19 of CIM in Steam Mac.

 

[OzWally]

WOW. I never saw this side of Steam. With CiM Steam is always the worst service ever. Disappointment after disappointment.

That's why I avoid Steam.
Gamersgate ftw.

 

[lkraider]

I am having the same issue (steam on mac). I tried contacting steam support but they just answered with the default auto-responses, twice now

 

[unmerged(322170)]

So, I have waited 5 days now answer from paradox helpdesk. Nothing. When I get access to tech support and user modifications forum? Is it my fault that Steam is not working correctly? Do I have to wait that Steam fixes their system?

 

[unmerged(273952)]

Well Yes you will have to wait, thats why i dont buy games on Mac, its always have an issue

 

[unmerged(315007)]

So, I have waited 5 days now answer from paradox helpdesk. Nothing. When I get access to tech support and user modifications forum? Is it my fault that Steam is not working correctly? Do I have to wait that Steam fixes their system?

As Andrew_C said, it's an error on steams side. Not much you can do except for waiting for it to be fixed.

 

[r0ter]

I'm also waiting...

 

[hcatlin]

Please open up the tech support forum then... I need to use it!

 

[speedking34]

In the mean time people in need of help, simply post in the general forum, the community will definitely try to help as much as possible

 

[co_martsu]

And surely we will also help the Mac users needing tech support on the general forum until the CD Key issue is fixed

 

[douglasrac]

I think their biggest problem is the mods forum. Some mods are only available there. Specially yours, speedking34. Are you sure you are going to leave your mods in mediafire? Your mods are too precious to be lost. Please upload it to the Wiki or let me do it for you.