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Nostromo84

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If I start in windows safe mode, both games run.

Hi Andrew,

I get this info in the windows Problem Viewer, might it help?

Source
Stellaris
Summary
Stopped working
Date
‎11/‎2/‎2019 4:49 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\Stellaris\stellaris.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: stellaris.exe
Application Version: 1.0.0.0
Application Timestamp: 5da07668
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.18362.418
Fault Module Timestamp: fba22159
Exception Code: c06d007e
Exception Offset: 000000000003a839
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Information 1: f335
Additional Information 2: f335e075e4e2d430cda4e3b5d9c3e0f6
Additional Information 3: 9c70
Additional Information 4: 9c70e0cdb8415b7430c1fc871f5b8993
Extra information about the problem
Bucket ID: 29fb4f96f711fafbae5eb0e39bee3147 (2188380960568783175)
 

AndrewT

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Exception Code: c06d007e
This I believe is a missing module, shame it doesn't say which one.

I know we've done this but can you run the .NET repair and the system file check again please?

Then run the Windows Updater, does it now find anything to install?
 

Nostromo84

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This I believe is a missing module, shame it doesn't say which one.

I know we've done this but can you run the .NET repair and the system file check again please?

Then run the Windows Updater, does it now find anything to install?

I did the following, I completely uninstalled NET framework 4.6.1, which was the one the the .NET repair always recommended to repair. I ran the .NET repair after that and I no longer get the recommendation to repair 4.6.1 or any other version. I still have NET framework 4.8, which is supposes to cover previous versions.

EU4 and Stellaris still cant run. HOI4 and Imperator run OK.

In Windows update, the last update is KB4522741, and I have the option to install KB4522355

Im sorry for being such a pain, and I really appreciate you helping me, Im also investigating on my own so dont think Im leaving you alone.

Regards

Adrian
 

Attachments

  • Error Framework 1a.png
    Error Framework 1a.png
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AndrewT

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Not really sure where to go from here, I have to admit. Absent any way of identifying the missing or faulty module we'd just be guessing.

AFAIK there's no harm in applying those updates you mention; my Win10 machine is fully patched up to date and runs all those games just fine.

Are you engaging MS or other professional Windows support, do you mean?