Can't register your EU3 Chronicles code from Steam?

Can't register your EU3 Chronicles code from Steam?

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Askaron

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I bought Chronicles on Steam. I now have 3 different keys. I submitted the ticket at http://paradox.zendesk.com/ in order to have them registered. Is it right? Or did I miss something?



Another question (which may be related): what if I uninstall the games from Steam? Will my keys remain, or will they disappear from "my games"?
 

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There was probably no need to submit a ticket. The top one there is for Eu3:Complete, the second Heir to the Throne, the third Divine Wind - you'll find those entries in the MyGames tab here, just paste each into its respective field in turn.
 

AndrewT

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Just supply whatever information you can. A scan of a CC statement perhaps, a screenshot of the game in your Steam library - whatever they ask for.
 

Soverntear

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I submittied a ticket earlier and just randomly tried it and it works. I put the EU3 code from steam in under EU3 complete and the expansions under there respective sections.
 

FrancisM89

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Registered my copy of EU3, both Chronicles and DW, yet I can't get into the download bit for the MEIOU mod. Am I missing something stupidly obvious?
 

AndrewT

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FrancisM89

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This thread is for people who failed to be able to register .... probably the Forum Help forum would have been best for this query.

Are you talking about access to the MEIOU download thread
http://forum.paradoxplaza.com/forum/showthread.php?374981-MEIOU-DOWNLOAD...-find-the-links-here
or to the external links within that thread? What exactly happens when you try?
Apologies, I did not notice that section.

It's any of the links here:

http://forum.paradoxplaza.com/forum...stration-to-either-Divine-Wind-or-Chronicles)


And I get:

vBulletin Message
$vbulletin->userinfo[username], you do not have permission to access this page. This could be due to one of several reasons:

Usually this is due to you not having the particular game registered on your forum account. For example to post in or download from the HOI3 Sub forums (AAR ,User made Modification, FAQ, Support ...), or to Start a new thread in the HOI3 discussion forum, you need to have HOI3 registered under your forum account. See this thread for How & Why to register your games
Additionally, If you are a new member that has not registered a game you may be required to wait 5 days before posting (anti spam measure).
Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If not, the administrator may have disabled your account, or it may be awaiting activation.
If you fear your account might have been disabled without knowing why, you should contact the Forum Administration. Do not re-register under a new name!

Log Out Home'

As I say, as far as I can tell Chronicles, HTTT and DW are all registered, yet no success.
 

Beastro

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I'm trying to grab patch 5.2 for MEIOU as well but the keys invalid. The problem I'm encountering is that I already own a free copy of EU3 with HTTT and DW given to me by Paradox a good while ago (which does not good allowing my access to the patch) so I can't use the Humble Bundle key to have have it show up for a Steam screenshot.

I sent in a ticket with a SS of my key list off of the Humble site and hope it works, but would like to know if anyone else has encountered this same problem and got it resolved.
 

Penqvino

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I can't register my EU3, because everytime I try to, I get a "Database Error"-Message. The Addons are fine, but the Maingame (Steambought Complete-Edition) is not. Should I do the same as the others and open a ticket at Zendesk?
 

Fastred_B

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I have had the same problem with my EU3 Complete key from Steam. I opened a ticket and the response I got was that "We have received more reports about this ... We're looking into this issue and hope to have it resolved soon."

So it appears they know about it already. Hopefully they'll resolve it soon.
 

AndrewT

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Every game was getting a Database Error when registering over the Xmas/NY period, but it's well resolved now. Are you sure you are still getting that exact error?
 

Fastred_B

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Every game was getting a Database Error when registering over the Xmas/NY period, but it's well resolved now. Are you sure you are still getting that exact error?
Yes. Here's a screenshot of the error I'm getting. I just made this screenshot a few minutes ago, so on my end the problem is still ongoing.

This resulted from using a EU3 Complete code from Steam with "EU3 Complete" selected from the "Choose Game:" drop down list on the My Games page. Codes for the HTTT expansion and Victoria 2 worked just fine. I also just registered my Magicka code a moment ago and it worked fine. The EU3 Complete code is the only one that's given me that error so far.

I do have an open ticket (#31312). It has a screenshot of the EU3 and HTTT codes attached. Not sure if that's any help to you though.

 

Penqvino

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The same with me, except I have no ticket open yet. I bought the game yesterday, since the World Edition ist not supported, so it shouldn't be an Christmas-Issue.
 

AndrewT

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  • Divine Wind
Then yes, log a ticket at paradox.zendesk.com .
 

Penqvino

Recruit
59 Badges
Jul 20, 2013
4
0
  • Europa Universalis IV: Res Publica
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  • Mount & Blade: Warband
  • Crusader Kings II: Way of Life
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  • Stellaris
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  • Hearts of Iron IV: Together for Victory
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  • Europa Universalis IV: Call to arms event
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  • Stellaris Sign-up
  • Heir to the Throne
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  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Charlemagne
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  • Crusader Kings II
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  • Crusader Kings II: Sword of Islam
  • Europa Universalis III
  • Europa Universalis III Complete
  • Divine Wind
wasn't at home the last week, so I couldn't read this before. I was able to register this game without a ticket. Maybe because of Fastred_bs ticket.
 

leokoo

Recruit
52 Badges
Jul 12, 2014
2
0
  • Crusader Kings II: Charlemagne
  • Europa Universalis IV: Rights of Man
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  • Europa Universalis IV: Res Publica
  • March of the Eagles
  • Magicka
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  • Impire
  • Europa Universalis IV: Wealth of Nations
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  • Europa Universalis IV: Art of War
  • Europa Universalis III Complete
  • Europa Universalis III: Chronicles
  • Crusader Kings II: The Old Gods
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  • Crusader Kings II
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  • Hearts of Iron IV: Field Marshal
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Stellaris: Galaxy Edition
  • Crusader Kings II: Legacy of Rome
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Colonel
  • Magicka 2
  • BATTLETECH
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Shadowrun Returns
  • Shadowrun: Dragonfall
  • Prison Architect
  • Europa Universalis IV: Cossacks
  • Crusader Kings II: Horse Lords
  • Europa Universalis IV: Common Sense
  • Crusader Kings II: Way of Life
  • Mount & Blade: With Fire and Sword
  • Mount & Blade: Warband
  • Europa Universalis IV: El Dorado
  • Teleglitch: Die More Edition
  • Crusader Kings II: The Republic
  • Europa Universalis III Complete
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Europa Universalis III Complete
  • Europa Universalis III
  • Heir to the Throne
Hmm, I bought mine from Nuuvem, using isthereanydeal.com, and found that I'm only given EU3 complete, instead of the 2 extra add ons.

Sigh :(

Steam 2014-07-12 12-44-20 2014-07-12 12-44-24.jpg
Minha conta - Nuuvem 2014-07-12 13-02-42 2014-07-12 13-02-44.jpg
 

AndrewT

The Full Monty Python
Paradox Support Rep
Super Moderator
Moderator
113 Badges
Jun 29, 2001
71.292
2.282
  • Leviathan: Warships
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  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Crusader Kings III
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
Steam do not have or sell HttT and DW for Mac. You need to get your money back from Nuuvem, and buy it from GamersGate or somewhere else other than Steam.