Can't register your EU3 Chronicles code from Steam?

[wyatt842]

Thanks, email sent.

 

[Soulstrider]

I have a problem, my copy was gifted to me, I don't have a receipt.
It's ok I just send you the code and the screenshot?

 

[unmerged(340357)]

been waiting for a while to play on the metaserver looking forward to it as whenever i used direct ip, no matter who is hosting we get someone going out of sync, any idea whys?

 

[Lord Alban]

I have sent you an email and await with bated breath.

 

[Nadessico]

bombs away...... or e-mails, whichever work

nice to know i won't be trusting stram with any more paradox games

 

[hhiihhii8]

Email sent and fingers crossed!

 

[n00blord]

I have a problem, my copy was gifted to me, I don't have a receipt.
It's ok I just send you the code and the screenshot?

Thats what i did.

Waiting for the cd-key

 

[unmerged(338857)]

Email sent.

Thanks!

 

[Lord Alban]

Wow it is already solved! Thanks a lot Kallocain.

 

[LightOfTheMoon]

I just received my new code, and it registered correctly.
Thanks go out to everyone at Paradox .

 

[YXAndyYX]

A big thanks from me too, didn't even take you half a day.

Fast and reliable.

I'm just left a little bit wondering why you didn't just include the algorithm for the keys Steam handed out to your registration form. Wouldn't that have been easier? Anyway ... thanks again.

 

[Kallocain]

A big thanks from me too, didn't even take you half a day.

Fast and reliable.

I'm just left a little bit wondering why you didn't just include the algorithm for the keys Steam handed out to your registration form. Wouldn't that have been easier? Anyway ... thanks again.

Because no one has a complete list of those keys, so that was in fact impossible. As I said before, it is complicated.
I have help with this issue, so you will get a reply rather fast, but note that we do not work during weekends!

 

[Zhein]

Well, this was complicated, so the best thing we can do is to issue new codes manually to anyone with this problem.
Please send an e-mail to eu3code@paradoxplaza.com and include three things:

1. Your code.
2. A screenshot from within Steam where we can see the code as well as your account name.
3. The receipt that Steam e-mailed you.

What if i don't have the receipt that steam e-mailed me ? Am I screwed ?

 

[Kallocain]

What if i don't have the receipt that steam e-mailed me ? Am I screwed ?

E-mail what you have and we'll see. Most likely it won't be a problem though.

 

[Kazen44]

emailed, fingers crossed!

 

[jayc4life]

Got my code this morning, thanks guys!

It might be better to put the solution info in the OP so more people can see it straight away instead of trawling through the thread.

 

[5lyder]

I received my new key and it's working properly, thank you very much PI team!

For those who lost their receipts/got the game as a gift, maybe you can provide a screenshot of your licenses from https://store.steampowered.com/account
Just an idea.

 

[Nadessico]

got my key and i got an error saying it's already been registered????

we are ment to be putting this into EU complete yes?

 

[ProprioMe]

Email just sent,

Thanks a lot for your efforts

 

[Hystarea]

Where the heck are steam pictures saved at so I can send you the pic needed.