Can't log into paradox account in game to access multiplayer

Can't log into paradox account in game to access multiplayer

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cjcariow

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I use the same details as I use on the paradox website (i.e. they aren't incorrect), click log in but the box disappears and doesn't actually log me in. Is there a resolution to this issue?
 

AndrewT

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We are seeing a general issue like this with CK3 but not this game.

Has this always happened for you? Or it was okay for you up to some point in time?
 

cjcariow

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I was able to play the game multiplayer some time ago like around release time, but have tried again now and I get that issue - any ideas?
 

AndrewT

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I remember a few cases like this when the game was first released, but not recently. That seemed to happen if there was a problem contacting us during the game installation process, it seemed to permanently affect the game installation.

The fix then IIRC was to uninstall the game, delete all remnant files and folders, AND scour the registry for any mention of the game and delete it, then install again.

A pain I know, but it's all I can think of!
 

cjcariow

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Hi,

I did what you said - I uninstalled the game, deleted all trace of it in the registry but same issue unfortunately. When i log in in the game it clearly recognises my account as it logs me in briefly for like 1 second then logs me back out (plus I tried putting in wrong password and it recognised that it was wrong). Any other ideas? I can't see what the problem is really.
 

cjcariow

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  • Europa Universalis IV: Mare Nostrum
  • Stellaris
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  • Hearts of Iron IV Sign-up
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I've looked into this some more and reverted my version back to the base game and multiplayer works with that version (also with Livy). Any known issues with the current game version, as it still does it with the current one?