• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

I am.

Lt. General
34 Badges
Feb 28, 2004
1.412
1
  • Crusader Kings II: Conclave
  • Europa Universalis III Complete
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome: Vae Victis
  • 500k Club
  • Europa Universalis IV: El Dorado
  • Crusader Kings II: Way of Life
  • Crusader Kings II: Horse Lords
  • Europa Universalis III Complete
  • Europa Universalis IV: Mare Nostrum
  • Crusader Kings II: Reapers Due
  • Crusader Kings II: Monks and Mystics
  • Europa Universalis IV: Third Rome
  • Europa Universalis IV: Golden Century
  • Imperator: Rome
  • Crusader Kings III
  • Crusader Kings II: Sword of Islam
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Hearts of Iron II: Armageddon
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Heir to the Throne
Nottingham said:
Uggh. This is harsh. I can't believe the world just forgot about us.
Well, maybe it`s because Canada is a peaceful country :rofl:
A real mistake in the marketing strategy if you ask me
 

unmerged(65241)

Second Lieutenant
Jan 26, 2007
118
0
I can't imagine that Paradox left Canada out intentionally. Something likely fell through the cracks somewhere. I recall reading that 23-Jan-07 was also a North American release. Last time I checked, Canada was within that continent. ;)
 

Fredrik II

Paradox Interactive
Paradox Staff
15 Badges
Sep 15, 2003
1.629
201
www.paradoxplaza.com
  • Hearts of Iron Anthology
  • Crusader Kings II
  • Diplomacy
  • Europa Universalis III
  • Majesty 2
  • Victoria 2
  • 200k Club
  • 500k Club
  • Crusader Kings II: Holy Knight (pre-order)
  • Europa Universalis III: Collection
  • Hearts of Iron: The Card Game
  • Magicka 2 - Signup Campaign
  • Paradox Order
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
Update

It seems like several shops wanted to postpone the release of some titles during January due to the focus on the Windows Vista launch in Canada the same week. Our distributor decided to ship the game out later in the territory. It should be reaching stores this week.

Tomorrow I will have more information after meeting with our distribution partner.

F
 

unmerged(37591)

Private
Jan 7, 2005
21
0
Fredrik II said:
It seems like several shops wanted to postpone the release of some titles during January due to the focus on the Windows Vista launch in Canada the same week. Our distributor decided to ship the game out later in the territory. It should be reaching stores this week.

Tomorrow I will have more information after meeting with our distribution partner.

F

Seems odd, doesn't Vista launch in US the same timeframe? They didn't postpone. And if postponed, why doesn't it even show up on their database of upcoming games, which stretches months? *Sigh* :( oh well. We are beating a dead horse here.

It's really a credit to you guys at Paradox that we are so passionate to want to play your game right now. If this was another Doom clone I really wouldn't care. Paradoxer for life.
 

dag231

Colonel
61 Badges
Sep 13, 2002
1.142
0
  • Hearts of Iron IV: Colonel
  • Victoria 2: Heart of Darkness
  • 500k Club
  • Europa Universalis IV: El Dorado
  • Europa Universalis IV: Pre-order
  • Crusader Kings II: Way of Life
  • Europa Universalis IV: Common Sense
  • Crusader Kings II: Horse Lords
  • Europa Universalis IV: Cossacks
  • Crusader Kings II: Conclave
  • Europa Universalis IV: Mare Nostrum
  • Hearts of Iron IV Sign-up
  • Hearts of Iron IV: Cadet
  • Victoria 2: A House Divided
  • Crusader Kings II: Reapers Due
  • Europa Universalis IV: Rights of Man
  • Hearts of Iron IV: Together for Victory
  • Crusader Kings II: Monks and Mystics
  • Europa Universalis IV: Mandate of Heaven
  • Europa Universalis IV: Third Rome
  • Hearts of Iron IV: Death or Dishonor
  • Age of Wonders III
  • Europa Universalis IV: Cradle of Civilization
  • Crusader Kings II: Jade Dragon
  • Hearts of Iron IV: Expansion Pass
  • Europa Universalis 4: Emperor
  • Europa Universalis IV: Wealth of Nations
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Europa Universalis III Complete
  • Europa Universalis IV
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Crusader Kings II
  • Europa Universalis IV: Call to arms event
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Semper Fi
Fredrik II said:
It seems like several shops wanted to postpone the release of some titles during January due to the focus on the Windows Vista launch in Canada the same week. Our distributor decided to ship the game out later in the territory. It should be reaching stores this week.

Tomorrow I will have more information after meeting with our distribution partner.

F

Feel free to crap all over them for screwing this up... "the focus on the Windows Vista launch in Canada?" - that is 100% BS, as Vista was released to the American market at the same time as EU3 and there wasnt a hitch. As well, as far as I can tell through conversations with retailers and others, Canada is not that hot a market for Vista, as most seem to be preferring to wait until the expected patches on Vista come out...

This was just a clusterf**k by the North American distributor who forgot to look at a damn atlas and notice that "North America" includes those states above the 49th parallel - the fact that they completely disregarded a market the size of California (30m population in each) means that your distribution rep for North America should no longer have that job...

But kudos and props to you for taking care of the problem in a reasonable timeframe. For the future, I would suggest you get a North American distributor who actually understands what the term "North America" means... :rolleyes:
 

Fredrik II

Paradox Interactive
Paradox Staff
15 Badges
Sep 15, 2003
1.629
201
www.paradoxplaza.com
  • Hearts of Iron Anthology
  • Crusader Kings II
  • Diplomacy
  • Europa Universalis III
  • Majesty 2
  • Victoria 2
  • 200k Club
  • 500k Club
  • Crusader Kings II: Holy Knight (pre-order)
  • Europa Universalis III: Collection
  • Hearts of Iron: The Card Game
  • Magicka 2 - Signup Campaign
  • Paradox Order
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
dag231 said:
But kudos and props to you for taking care of the problem in a reasonable timeframe. For the future, I would suggest you get a North American distributor who actually understands what the term "North America" means... :rolleyes:

In an hour I'm going into a meeting with our distributor. Thanks to everyone in this thread for updating us on these issues so that we can give feedback directly.
 

Varyar

POPpet Master
28 Badges
Sep 8, 2002
2.900
33
  • Europa Universalis IV
  • Europa Universalis: Rome Collectors Edition
  • Europa Universalis IV: Pre-order
  • Europa Universalis III: Collection
  • 500k Club
  • Rome: Vae Victis
  • Victoria 2: A House Divided
  • Victoria 2
  • Europa Universalis: Rome
  • Victoria: Revolutions
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Heir to the Throne
  • For The Glory
  • Hearts of Iron Anthology
  • Europa Universalis III Complete
  • Europa Universalis III
  • Diplomacy
  • Deus Vult
  • Crusader Kings II: Sword of Islam
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: The Republic
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: Charlemagne
  • Crusader Kings II
Ordering from the Paradox webshop makes sure that Paradox gets a few extra bucks into their own pockets. Always a good thing.
 

Arnir

First Lieutenant
85 Badges
Dec 13, 2001
279
0
Visit site
  • Sengoku
  • Heir to the Throne
  • Europa Universalis III Complete
  • The Kings Crusade
  • Magicka
  • Majesty 2
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Europa Universalis: Rome
  • Semper Fi
  • Hearts of Iron III: Their Finest Hour
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Rome: Vae Victis
  • Warlock: Master of the Arcane
  • 500k Club
  • Cities: Skylines
  • Crusader Kings II: Holy Knight (pre-order)
  • Europa Universalis III: Collection
  • Europa Universalis IV: El Dorado
  • Europa Universalis IV: Pre-order
  • Imperator: Rome Sign Up
  • Darkest Hour
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • A Game of Dwarves
  • Deus Vult
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III Complete
  • Europa Universalis IV
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • For The Glory
  • For the Motherland
Varyar said:
Ordering from the Paradox webshop makes sure that Paradox gets a few extra bucks into their own pockets. Always a good thing.

True in the short run, but in the long run shelf space means more money for Paradox. If the retail outlets stop carrying the product then Paradox will lose a lot of impulse or casual sales. Who knows what is best?

It will be interesting to see what Fredrick II finds out.
 

Adm. Torrey

Sergeant
15 Badges
Jun 9, 2005
55
0
  • For the Motherland
  • Hearts of Iron III
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • 500k Club
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Together for Victory
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: Expansion Pass
Fredrik II said:
In an hour I'm going into a meeting with our distributor. Thanks to everyone in this thread for updating us on these issues so that we can give feedback directly.

Thanks Fredrik, finally after several weeks someone recognizes there's a problem with distribution and might be doing something about it.
If I were the boss at Paradox heads would be rolling because of something this incompetent.

Seeing how we can't buy EU3 in Canada I tried to buy EU2
guess what......
can't buy that either.
Paradox does however make awesome strategy games so when they finally do figure out how to ship stuff to Canada again I will look forward to buying it.

Did anyone think of calling UPS ?
I bet they could solve this problem in a hurry.
 

alexab6

Sergeant
95 Badges
May 8, 2004
73
8
  • Crusader Kings II: Horse Lords
  • Semper Fi
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Rome: Vae Victis
  • 500k Club
  • Cities: Skylines
  • Cities: Skylines Deluxe Edition
  • Europa Universalis IV: El Dorado
  • Europa Universalis IV: Pre-order
  • Crusader Kings II: Way of Life
  • Europa Universalis IV: Common Sense
  • Rome Gold
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Cossacks
  • Crusader Kings II: Conclave
  • Cities: Skylines - Snowfall
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Hearts of Iron IV: Cadet
  • Crusader Kings II: Reapers Due
  • Europa Universalis IV: Rights of Man
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Stellaris: Nemesis
  • Europa Universalis IV: Wealth of Nations
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Deus Vult
  • Europa Universalis III Complete
  • Europa Universalis IV
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Crusader Kings II
  • Europa Universalis IV: Call to arms event
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Europa Universalis III Complete
  • Leviathan: Warships
  • Majesty 2 Collection
  • Europa Universalis III Complete
  • Europa Universalis IV: Res Publica
Guys relax about the whole how important Canada is. Its not an issue. Canada (or just Toronto where i live) gets everything big cities like New York get so it was just strange that we were left out. Thank you to paradox for addressing the issuse so quickly, i honestly never thought this whole blog thing would work. I cant wait to get my hands on eu3 and i dont plan on getting it from an retailer in America, so plz ship it soon. Also for people agrueing uselessly plz read the start of the trend before posting nosense and wasteing memory on the server (alothugh i am sure it really doesnt affect it).
 

Filou

Sacré
16 Badges
Oct 1, 2002
5.695
85
  • Hearts of Iron II: Armageddon
  • Europa Universalis III Complete
  • Divine Wind
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Heir to the Throne
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Victoria: Revolutions
  • Semper Fi
  • Victoria 2
  • 500k Club
  • Mount & Blade: Warband
  • Mount & Blade: With Fire and Sword
  • Hearts of Iron IV Sign-up
Adm. Torrey said:
Seeing how we can't buy EU3 in Canada I tried to buy EU2
guess what......
can't buy that either.
Paradox does however make awesome strategy games so when they finally do figure out how to ship stuff to Canada again I will look forward to buying it.
Finding any game 5 years after their release date is usually hard, except maybe for monster titles like DiabloII or the likes, so it's not really a surprise that EU2 is sold out.
Try looking for the later titles, like HoI2: Doomsday or Diplomacy instead.
 

coreymas

HOI2 Arma Patch Prj Manager
46 Badges
Feb 2, 2004
5.411
10
  • Hearts of Iron IV: Expansion Pass
  • Surviving Mars
  • Hearts of Iron IV: Death or Dishonor
  • Stellaris: Synthetic Dawn
  • Age of Wonders III
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Humanoids Species Pack
  • Stellaris: Apocalypse
  • Surviving Mars: Digital Deluxe Edition
  • Stellaris: Distant Stars
  • Surviving Mars: First Colony Edition
  • Stellaris: Megacorp
  • Stellaris - Path to Destruction bundle
  • Surviving Mars: First Colony Edition
  • Stellaris: Ancient Relics
  • Stellaris: Lithoids
  • Hearts of Iron IV: La Resistance
  • Stellaris: Federations
  • Battle for Bosporus
  • Stellaris: Necroids
  • Stellaris: Nemesis
  • Hearts of Iron IV: By Blood Alone
  • Hearts of Iron IV: No Step Back
  • Supreme Ruler 2020
  • Crusader Kings II
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Deus Vult
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Divine Wind
  • Hearts of Iron III
  • Heir to the Throne
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Hearts of Iron II: Armageddon
  • 500k Club
  • Europa Universalis III: Collection
  • Hearts of Iron II: Beta
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV: Cadet
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Together for Victory
Adm. Torrey said:
Thanks Fredrik, finally after several weeks someone recognizes there's a problem with distribution and might be doing something about it.
If I were the boss at Paradox heads would be rolling because of something this incompetent.

Seeing how we can't buy EU3 in Canada I tried to buy EU2
guess what......
can't buy that either.
Paradox does however make awesome strategy games so when they finally do figure out how to ship stuff to Canada again I will look forward to buying it.

Did anyone think of calling UPS ?
I bet they could solve this problem in a hurry.

First off this is not the first thread about not having the game in Canada. Trust me Paradox was aware of the problem very early on and was active in trying to find out what had happened. So i recommend you retract your statement as it is false.

And just so that you dont think i am directly bashing you -- EU2 can be bought at the Paradox Plaza website in the Strategy Six Pack for 19.99 US. A hell of a deal if i ever saw one.

Corey
 

Piggy

Lt. General
82 Badges
Mar 14, 2003
1.496
43
Visit site
  • Pride of Nations
  • Europa Universalis: Rome
  • Semper Fi
  • Sengoku
  • Supreme Ruler 2020
  • Supreme Ruler: Cold War
  • Victoria 2
  • Rome: Vae Victis
  • 500k Club
  • Cities: Skylines
  • Cities: Skylines Deluxe Edition
  • Crusader Kings II: Holy Knight (pre-order)
  • Europa Universalis IV: El Dorado
  • Europa Universalis IV: Res Publica
  • Mount & Blade: Warband
  • Crusader Kings II: Way of Life
  • Pillars of Eternity
  • Crusader Kings II: Horse Lords
  • Cities: Skylines - After Dark
  • Crusader Kings II: Conclave
  • Cities: Skylines - Snowfall
  • Achtung Panzer
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Hearts of Iron IV Sign-up
  • Crusader Kings III: Royal Edition
  • Europa Universalis IV
  • Hearts of Iron II: Armageddon
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Deus Vult
  • East India Company
  • Europa Universalis III
  • Arsenal of Democracy
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Heir to the Throne
  • Europa Universalis III Complete
  • Europa Universalis III Complete
coreymas said:
First off this is not the first thread about not having the game in Canada. Trust me Paradox was aware of the problem very early on and was active in trying to find out what had happened. So i recommend you retract your statement as it is false.

And just so that you dont think i am directly bashing you -- EU2 can be bought at the Paradox Plaza website in the Strategy Six Pack for 19.99 US. A hell of a deal if i ever saw one.

Corey

Yepp, they were looking into this on day 1, I started the original thread in which it became apparent that something was amiss with the game being in stores here.

Besides I doubt its Pdox's fault, most likely explanation is the distributor didn't realize that North America actually has two countries ;)
 

coreymas

HOI2 Arma Patch Prj Manager
46 Badges
Feb 2, 2004
5.411
10
  • Hearts of Iron IV: Expansion Pass
  • Surviving Mars
  • Hearts of Iron IV: Death or Dishonor
  • Stellaris: Synthetic Dawn
  • Age of Wonders III
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Humanoids Species Pack
  • Stellaris: Apocalypse
  • Surviving Mars: Digital Deluxe Edition
  • Stellaris: Distant Stars
  • Surviving Mars: First Colony Edition
  • Stellaris: Megacorp
  • Stellaris - Path to Destruction bundle
  • Surviving Mars: First Colony Edition
  • Stellaris: Ancient Relics
  • Stellaris: Lithoids
  • Hearts of Iron IV: La Resistance
  • Stellaris: Federations
  • Battle for Bosporus
  • Stellaris: Necroids
  • Stellaris: Nemesis
  • Hearts of Iron IV: By Blood Alone
  • Hearts of Iron IV: No Step Back
  • Supreme Ruler 2020
  • Crusader Kings II
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Deus Vult
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Divine Wind
  • Hearts of Iron III
  • Heir to the Throne
  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Hearts of Iron II: Armageddon
  • 500k Club
  • Europa Universalis III: Collection
  • Hearts of Iron II: Beta
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV: Cadet
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Together for Victory
Piggy said:
Besides I doubt its Pdox's fault, most likely explanation is the distributor didn't realize that North America actually has two countries ;)

North America includes Mexico and all of the Central American countries......

Corey
 

Adm. Torrey

Sergeant
15 Badges
Jun 9, 2005
55
0
  • For the Motherland
  • Hearts of Iron III
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • 500k Club
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Together for Victory
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: Expansion Pass
coreymas said:
First off this is not the first thread about not having the game in Canada. Trust me Paradox was aware of the problem very early on and was active in trying to find out what had happened. So i recommend you retract your statement as it is false.

And just so that you dont think i am directly bashing you -- EU2 can be bought at the Paradox Plaza website in the Strategy Six Pack for 19.99 US. A hell of a deal if i ever saw one.

Corey

I am well aware that EU2 & 3 can be purchased outside of Canada and then shipped to Canada.
That's not what this thread is about.

I was probably a little hard on Paradox for forgetting to market their product in Canada....but rightly so.
And now it appears (as of 2 hours ago) that some action is happening......17 days after it was supposed to be available and a lot of complaints.
Without customers Paradox would be dead in the water and the best place for their customers to comunicate with Paradox is here in this forum.
If it took me more than 2 weeks to respond to a very serious customer problem I'd have an even bigger problem.
I still don't understand how you forget about a market of 33 million with the highest internet & computer usage rate in the world.
 

Piggy

Lt. General
82 Badges
Mar 14, 2003
1.496
43
Visit site
  • Pride of Nations
  • Europa Universalis: Rome
  • Semper Fi
  • Sengoku
  • Supreme Ruler 2020
  • Supreme Ruler: Cold War
  • Victoria 2
  • Rome: Vae Victis
  • 500k Club
  • Cities: Skylines
  • Cities: Skylines Deluxe Edition
  • Crusader Kings II: Holy Knight (pre-order)
  • Europa Universalis IV: El Dorado
  • Europa Universalis IV: Res Publica
  • Mount & Blade: Warband
  • Crusader Kings II: Way of Life
  • Pillars of Eternity
  • Crusader Kings II: Horse Lords
  • Cities: Skylines - After Dark
  • Crusader Kings II: Conclave
  • Cities: Skylines - Snowfall
  • Achtung Panzer
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Hearts of Iron IV Sign-up
  • Crusader Kings III: Royal Edition
  • Europa Universalis IV
  • Hearts of Iron II: Armageddon
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Deus Vult
  • East India Company
  • Europa Universalis III
  • Arsenal of Democracy
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Heir to the Throne
  • Europa Universalis III Complete
  • Europa Universalis III Complete
Adm. Torrey said:
I am well aware that EU2 & 3 can be purchased outside of Canada and then shipped to Canada.
That's not what this thread is about.

I was probably a little hard on Paradox for forgetting to market their product in Canada....but rightly so.
And now it appears (as of 2 hours ago) that some action is happening......17 days after it was supposed to be available and a lot of complaints.
Without customers Paradox would be dead in the water and the best place for their customers to comunicate with Paradox is here in this forum.
If it took me more than 2 weeks to respond to a very serious customer problem I'd have an even bigger problem.
I still don't understand how you forget about a market of 33 million with the highest internet & computer usage rate in the world.

I dont believe Paradox markets their products directly. Thats the distributor's job. In this case the distributor (I believe) didn't think to market it in Canada, or didnt think period.

Either way its not like someone at Paradox just forgot about Canada as the games have always been available here. So that leaves the distributor as the one in question. Didn't they go with a new company in North America for this release? If so then that's who should be blamed.

They are looking into it, and Im sure it will be fixed ASAP. These things take time, especially if the said distributor didn't plan on ever marketing the game in Canada.

IE: they shipped ALL the copies to US stores and there's going to be a waiting period before we see them here.

It didnt take them two weeks to respond, as has already been mentioned there is another thread about this that started on day one. Paradox responded in it as well, the difference being there is now a "real" meeting taking place instead of them saying "were looking into it".

They didnt ignore us at all.

Just my $0.02 :)
 

Adm. Torrey

Sergeant
15 Badges
Jun 9, 2005
55
0
  • For the Motherland
  • Hearts of Iron III
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • 500k Club
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Together for Victory
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: Expansion Pass
When I say respond to this problem I don't mean recognize that it exists but actually respond to it, and to let your customers know that your doing something about it.
Sh*t runs downhill and when you want action on a problem you go the one that is ultimately responsable......Paradox.
There the ones who dictate how their product is to be marketed.
And there the ones who one way or another have to make sure the problem's fixed.
 

Piggy

Lt. General
82 Badges
Mar 14, 2003
1.496
43
Visit site
  • Pride of Nations
  • Europa Universalis: Rome
  • Semper Fi
  • Sengoku
  • Supreme Ruler 2020
  • Supreme Ruler: Cold War
  • Victoria 2
  • Rome: Vae Victis
  • 500k Club
  • Cities: Skylines
  • Cities: Skylines Deluxe Edition
  • Crusader Kings II: Holy Knight (pre-order)
  • Europa Universalis IV: El Dorado
  • Europa Universalis IV: Res Publica
  • Mount & Blade: Warband
  • Crusader Kings II: Way of Life
  • Pillars of Eternity
  • Crusader Kings II: Horse Lords
  • Cities: Skylines - After Dark
  • Crusader Kings II: Conclave
  • Cities: Skylines - Snowfall
  • Achtung Panzer
  • Europa Universalis IV: Mare Nostrum
  • Stellaris
  • Hearts of Iron IV Sign-up
  • Crusader Kings III: Royal Edition
  • Europa Universalis IV
  • Hearts of Iron II: Armageddon
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Deus Vult
  • East India Company
  • Europa Universalis III
  • Arsenal of Democracy
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Heir to the Throne
  • Europa Universalis III Complete
  • Europa Universalis III Complete
Adm. Torrey said:
When I say respond to this problem I don't mean recognize that it exists but actually respond to it, and to let your customers know that your doing something about it.
Sh*t runs downhill and when you want action on a problem you go the one that is ultimately responsable......Paradox.
There the ones who dictate how their product is to be marketed.
And there the ones who one way or another have to make sure the problem's fixed.

Okay, Ill say this again, for the 3rd time.

They did respond to the problem, here is the thread started by me in which they said they were looking into it, notice the dates. Looking into it means just what it says, its the start of fixing any problem like this = action

http://forum.paradoxplaza.com/forum/showthread.php?t=282707

I dont know what you expect from them, to fly across the globe and bring the game to your local store the next day? These things take time to work out.

You need some patience, nothing is going to happen overnight and frankly to expect anything to happen this fast is not realistic. (like seeing it in the stores within 2 weeks of discovering the problem, nope)