Believe it or not, this type of feedback is just as important as the feedback of our wallets. I say that because of EXACTLY Blizzard.It feels strange to me to compliment someone/something for not being terrible..
World of Warcraft still makes an insane amount of money. But it makes insanely less money than it did years ago and it makes it from different sources, mainly by milking the cow of every possible bit they can. The "new" team is tasked with just juicing WoW for every penny and keeping whatever hamster wheels going that they can and doesn't really seem to be tasked with growing the project anymore.
The positive feedback and the reminders that we appreciate Paradox's development team and development process as MORE than just "You give us games to push buttons and it is strictly transactional" is VERY important because we need to maintain the healthy relationship. I never want to have a wall between Paradox and the fans where Paradox will suddenly decide to tell me that I'm "doing fun wrong". I think I said earlier in this thread that I didn't buy this most recent World of Warcraft expansion and I have no interest in doing so. It's the first one I've ever skipped. It made me sad when I realized I had no interest in it, but when I read how the new subraces had to be "unlocked" through reputation grinds I realized that I just don't want to do the things that the WoW team wants me to do.
They think I'm doing fun wrong. I want to fly around on my cool mounts, do quests. Once in a while do a dungeon on my alts after I've quested my way through the content on my gnome hunter for the Alliance (orc hunter for the Horde). I don't want to do grinds to unlock my flying. I just don't. I don't want to grind my way through anything. I work long hours in my job. I work long hours in my secondary career in politics. When I have the spare time to login to Azeroth, I don't want to WORK, I want to shoot ogres in the face and loot their corpses.
So when I'm happy with Paradox, I want to tell them I'm happy with them, because I never want them to forget I'm happy with them. I don't want my entire interaction with them to be Frederik looking at the P+L and telling Johan that his team put out a good product and everyone gets a 3% annual raise (and that Johan got more stock options). I want them to laugh and have a good time. I want them to KNOW US and enjoy talking to us.