Can somepony help me?

[Otto500206]

I bought EUIV...

Everything was OK before I tried t to start game...

1-Game is not starting from "play" button (but starts from exe)

2- Starts from 1.23.0. (same on old version beta and normal)

3- Closes itself when I tried to play.

Can somebody help me?

 

[AndrewT]

Please do a full **clean** re-install of Steam and game:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- exit the Steam app entirely
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox/EU4 folders
- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- re-install game in Steam, run a Steam Verify when done.
- add steam.exe and eu4.exe to the Exceptions list of your antivirus app
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.