Can I refund my steam pre order of the FME to buy it from paradoxstore?

  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

Callenalle

Corporal
9 Badges
Oct 24, 2015
44
81
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II
  • Stellaris
  • Hearts of Iron IV Sign-up
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: Expansion Pass
Can I refund my steam pre order of the FME and buy it off the paradoxstore to support paradox even more? Or will this screw up some of the benefits, avatars, etc.
 
  • 1
  • 1
Reactions:

Kozer

First Lieutenant
55 Badges
Sep 8, 2015
251
658
  • Crusader Kings II
  • Stellaris: Synthetic Dawn
  • Age of Wonders III
  • Stellaris - Path to Destruction bundle
  • Stellaris: Galaxy Edition
  • Sword of the Stars II
  • Semper Fi
  • Ancient Space
  • Magicka
  • Leviathan: Warships
  • Hearts of Iron III Collection
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III
  • For the Motherland
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV
  • Europa Universalis III
  • Dungeonland
  • Stellaris: Nemesis
  • Tyranny: Archon Edition
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Cities: Skylines - Natural Disasters
  • Hearts of Iron IV: Field Marshal
  • BATTLETECH
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Apocalypse
  • BATTLETECH - Digital Deluxe Edition
  • Stellaris: Distant Stars
  • Stellaris: Megacorp
  • Imperator: Rome
  • Hearts of Iron IV: Expansion Pass
  • Europa Universalis IV: Pre-order
  • Victoria: Revolutions
  • The Showdown Effect
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Warlock: Master of the Arcane
  • War of the Roses
  • Cities: Skylines
  • Hearts of Iron IV: Colonel
  • Magicka: Wizard Wars Founder Wizard
  • Mount & Blade: With Fire and Sword
  • Cities: Skylines - After Dark
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
I was kind of wondering the same thing
 
  • 2
Reactions:

LordOfWar16

General
78 Badges
Feb 23, 2011
2.066
3.298
  • Hearts of Iron IV: Expansion Pass
  • Naval War: Arctic Circle
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Semper Fi
  • Cities in Motion
  • Supreme Ruler 2020
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Sword of the Stars II
  • Cities: Skylines Deluxe Edition
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Cossacks
  • Cities: Skylines - Snowfall
  • Stellaris
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Third Rome
  • Stellaris - Path to Destruction bundle
  • Cities in Motion 2
  • Darkest Hour
  • Dungeonland
  • Europa Universalis III
  • Europa Universalis III Complete
  • Europa Universalis IV
  • Magicka
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For the Motherland
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Leviathan: Warships
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II
  • Europa Universalis IV: Rights of Man
  • Hearts of Iron IV Sign-up
  • Europa Universalis IV: El Dorado
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Mare Nostrum
  • Europa Universalis IV: Common Sense
  • War of the Roses
  • Warlock: Master of the Arcane
  • Europa Universalis 4: Emperor
  • Europa Universalis III Complete
It wont screw up anything if you buy the same edition directly from paradox. You will still get the same stuff.

You can refund any steam pre-order at any time.




    • After you have logged in, click on A Purchase.
    • Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund.
    • Select the problem you are having with the product.
    • Next, click I'd like to request a refund.
    • Fill out and submit the request form.
    • Please click on the drop-down menu icon to select the Steam Wallet or the original payment method.
    • You should receive a confirmation email that your request was successfully submitted.

 
Last edited:

LordOfWar16

General
78 Badges
Feb 23, 2011
2.066
3.298
  • Hearts of Iron IV: Expansion Pass
  • Naval War: Arctic Circle
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Semper Fi
  • Cities in Motion
  • Supreme Ruler 2020
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Sword of the Stars II
  • Cities: Skylines Deluxe Edition
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Cossacks
  • Cities: Skylines - Snowfall
  • Stellaris
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Third Rome
  • Stellaris - Path to Destruction bundle
  • Cities in Motion 2
  • Darkest Hour
  • Dungeonland
  • Europa Universalis III
  • Europa Universalis III Complete
  • Europa Universalis IV
  • Magicka
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For the Motherland
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Leviathan: Warships
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II
  • Europa Universalis IV: Rights of Man
  • Hearts of Iron IV Sign-up
  • Europa Universalis IV: El Dorado
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Mare Nostrum
  • Europa Universalis IV: Common Sense
  • War of the Roses
  • Warlock: Master of the Arcane
  • Europa Universalis 4: Emperor
  • Europa Universalis III Complete
Why would one do this? Isnt the content the same either way?
because if you buy it directly from paradox they get the whole (for example) 90€ (minus taxes of course). If you buy from steam, valve takes a 35% cut of the money. For you it doesnt make a difference, for paradox it does however.
 
  • 5
Reactions:

Shiwaz

Corporal
33 Badges
May 15, 2016
49
88
  • Stellaris
  • Stellaris - Path to Destruction bundle
  • Semper Fi
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III
  • Crusader Kings II: Holy Fury
  • Stellaris: Leviathans Story Pack
  • Hearts of Iron IV: Death or Dishonor
  • Stellaris: Synthetic Dawn
  • Hearts of Iron IV: Expansion Pass
  • Stellaris: Apocalypse
  • Cities: Skylines - Parklife
  • Stellaris: Distant Stars
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Expansion Pass
  • Prison Architect
  • Stellaris: Ancient Relics
  • Stellaris: Federations
  • Crusader Kings III
  • Crusader Kings II: Reapers Due
  • Hearts of Iron IV: Field Marshal
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV Sign-up
  • Cities: Skylines - Snowfall
  • Cities: Skylines - After Dark
  • Crusader Kings II: Horse Lords
  • Crusader Kings II: Way of Life
  • Cities: Skylines
  • For the Motherland
  • Crusader Kings II
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Legacy of Rome
because if you buy it directly from paradox they get the whole (for example) 90€ (minus taxes of course). If you buy from steam, valve takes a 35% cut of the money. For you it doesnt make a difference, for paradox it does however.
Awww man... didnt know that. :(

Will def. pull my steam order back then and order from official site instead!

Edit: Refund pending...
 
Last edited:

Mivo

Stubentiger
72 Badges
Jul 21, 2010
442
56
tufted.org
  • Semper Fi
  • The Kings Crusade
  • Magicka
  • Majesty 2
  • March of the Eagles
  • Pillars of Eternity
  • Penumbra - Black Plague
  • Pirates of Black Cove
  • Victoria: Revolutions
  • Rome Gold
  • Arsenal of Democracy
  • Sengoku
  • Ship Simulator Extremes
  • Sword of the Stars
  • Sword of the Stars II
  • Supreme Ruler 2020
  • Mount & Blade: Warband
  • Warlock: Master of the Arcane
  • Age of Wonders
  • Stellaris: Galaxy Edition
  • King Arthur II
  • Cities in Motion
  • Crusader Kings II
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Deus Vult
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III Complete
  • Divine Wind
  • A Game of Dwarves
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • For the Motherland
  • Hearts of Iron III
  • Heir to the Throne
  • Lead and Gold
  • Mount & Blade: With Fire and Sword
  • Stellaris
  • Rise of Prussia
  • Stellaris: Galaxy Edition
  • Hearts of Iron: The Card Game
  • Europa Universalis IV: Pre-order
  • Crusader Kings II: Holy Knight (pre-order)
  • 500k Club
  • Rome: Vae Victis
  • Victoria 2
  • Battle for Bosporus
  • Europa Universalis III Complete
Also about how long did it take you to get the money back?

They'll refund the money "within a week". The one time where I used their refund policy, it took two business days to get the money back, but based on some Steam forum discussions it seems that it's sometimes faster and sometimes slower (probably depending on their workload).
 
  • 1
Reactions:

potski

Field Marshal
17 Badges
Mar 15, 2006
3.885
3.044
  • Steel Division: Normandy 44
  • Crusader Kings III
  • Hearts of Iron IV: Expansion Pass
  • Cities: Skylines Industries
  • Cities: Skylines - Parklife
  • Cities: Skylines - Parklife Pre-Order
  • Hearts of Iron IV: Expansion Pass
  • Hearts of Iron IV: Death or Dishonor
  • Cities: Skylines - Mass Transit
  • Hearts of Iron III
  • Hearts of Iron IV: Field Marshal
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Stellaris
  • Cities: Skylines - After Dark
  • Cities: Skylines
  • 500k Club
If you buy from steam, valve takes a 35% cut of the money. For you it doesnt make a difference, for paradox it does however.
Does Paradox deliver it to you directly? I thought they provide you a Steam key, so they take all your money, but then give a chunk of that money (probably the same percentage) to Steam/Valve. Steam aren't going to provide it for nothing - it downloads from their servers, they provide the DLCs and patches, and you have to be registered with them, even if you didn't buy the game directly from them.
 

Hanger_18

Corporal
35 Badges
Feb 13, 2016
41
37
  • Cities: Skylines - Green Cities
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Leviathans Story Pack
  • Cities: Skylines - Natural Disasters
  • Cities: Skylines - Mass Transit
  • Europa Universalis IV: Third Rome
  • BATTLETECH
  • Hearts of Iron IV: Death or Dishonor
  • Stellaris: Synthetic Dawn
  • Hearts of Iron IV: Field Marshal
  • Hearts of Iron IV: Expansion Pass
  • Cities: Skylines Industries
  • Hearts of Iron IV: Expansion Pass
  • BATTLETECH: Heavy Metal
  • Stellaris: Federations
  • Crusader Kings III
  • Crusader Kings III: Royal Edition
  • Hearts of Iron IV: Colonel
  • Cities: Skylines
  • Europa Universalis IV: El Dorado
  • Europa Universalis IV: Common Sense
  • Hearts of Iron IV Sign-up
  • Hearts of Iron IV: Cadet
  • Stellaris - Path to Destruction bundle
  • Stellaris
  • Cities: Skylines - Snowfall
  • Europa Universalis IV: Cossacks
  • Cities: Skylines - After Dark
  • Crusader Kings II
  • Europa Universalis IV: Res Publica
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Art of War
  • Europa Universalis IV
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Charlemagne
Does Paradox deliver it to you directly? I thought they provide you a Steam key, so they take all your money, but then give a chunk of that money (probably the same percentage) to Steam/Valve. Steam aren't going to provide it for nothing - it downloads from their servers, they provide the DLCs and patches, and you have to be registered with them, even if you didn't buy the game directly from them.
I would like to know this.
 

ringhloth

Field Marshal
129 Badges
Dec 7, 2011
3.520
2.487
  • Sengoku
  • Heir to the Throne
  • Impire
  • Cities: Skylines - Snowfall
  • The Kings Crusade
  • Magicka
  • Majesty 2
  • March of the Eagles
  • Europa Universalis IV: Cossacks
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Rome Gold
  • Semper Fi
  • Hearts of Iron III: Their Finest Hour
  • Ship Simulator Extremes
  • Sword of the Stars
  • Sword of the Stars II
  • Knights of Pen and Paper 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Rome: Vae Victis
  • Stellaris: Galaxy Edition
  • Cities: Skylines - After Dark
  • Stellaris
  • Europa Universalis IV: Pre-order
  • Europa Universalis IV: Mare Nostrum
  • Commander: Conquest of the Americas
  • Arsenal of Democracy
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Ancient Space
  • Darkest Hour
  • Europa Universalis III
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • For The Glory
  • For the Motherland
  • Hearts of Iron III
Does Paradox deliver it to you directly? I thought they provide you a Steam key, so they take all your money, but then give a chunk of that money (probably the same percentage) to Steam/Valve. Steam aren't going to provide it for nothing - it downloads from their servers, they provide the DLCs and patches, and you have to be registered with them, even if you didn't buy the game directly from them.
Steam makes so much money off of people buying off steam that people buying it other places and then using the keys on steam isn't a huge deal, and in the long run helps their relations with other companies that they're so flexible.
 

LordOfWar16

General
78 Badges
Feb 23, 2011
2.066
3.298
  • Hearts of Iron IV: Expansion Pass
  • Naval War: Arctic Circle
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Semper Fi
  • Cities in Motion
  • Supreme Ruler 2020
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Sword of the Stars II
  • Cities: Skylines Deluxe Edition
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Cossacks
  • Cities: Skylines - Snowfall
  • Stellaris
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Third Rome
  • Stellaris - Path to Destruction bundle
  • Cities in Motion 2
  • Darkest Hour
  • Dungeonland
  • Europa Universalis III
  • Europa Universalis III Complete
  • Europa Universalis IV
  • Magicka
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For the Motherland
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Leviathan: Warships
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II
  • Europa Universalis IV: Rights of Man
  • Hearts of Iron IV Sign-up
  • Europa Universalis IV: El Dorado
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Mare Nostrum
  • Europa Universalis IV: Common Sense
  • War of the Roses
  • Warlock: Master of the Arcane
  • Europa Universalis 4: Emperor
  • Europa Universalis III Complete
Does Paradox deliver it to you directly? I thought they provide you a Steam key, so they take all your money, but then give a chunk of that money (probably the same percentage) to Steam/Valve. Steam aren't going to provide it for nothing - it downloads from their servers, they provide the DLCs and patches, and you have to be registered with them, even if you didn't buy the game directly from them.
Valve takes a 35% cut of all sales directly ON STEAM as a distributer. Sales outside of steam arent affected by that. They cant charge Paradox the purchase fee for keys that were bought from Amazon or elsewhere, Steam doesnt work that way. Why do you think alot of smaller developers offer their games from their own sites, paralell to on the steam store like Factorio for example. They get 1/3 more money from that.

I'm doing the same, didn't realize they took 35%, holy shit, list reason as "My reason wasn't listed"

Apple for example takes a 30% cut on the AppStore aswell. If you buy Apps externaly you can avoid that aswell and the dev gets a big chunk more. I dont know if that actually works on iOS, since i dont own a iPhone, but Android allows you to install Apps from external sources. :)
 
Last edited:

Mannstien

General
33 Badges
Jan 4, 2013
1.934
1.273
  • Europa Universalis III
  • Hearts of Iron IV: Expansion Pass
  • Stellaris - Path to Destruction bundle
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Stellaris: Galaxy Edition
  • Victoria 2: Heart of Darkness
  • Victoria 2: A House Divided
  • Ship Simulator Extremes
  • Semper Fi
  • Victoria: Revolutions
  • Heir to the Throne
  • Darkest Hour
  • Europa Universalis III: Chronicles
  • Divine Wind
  • Europa Universalis IV
  • Europa Universalis IV: Wealth of Nations
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Europa Universalis IV: Res Publica
  • 500k Club
  • Pride of Nations
  • Stellaris
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Victoria 2
  • Hearts of Iron IV: Field Marshal
  • Steel Division: Normandy 44
  • Steel Division: Normandy 44 Deluxe Edition
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
Apple for example takes a 30% cut on the AppStore aswell. If you buy Apps externaly you can avoid that aswell and the dev gets a big chunk more. I dont know if that actually works on iOS, since i dont own a iPhone, but Android allows you to install Apps from external sources. :)

Haven't bought an app in 5 years, eyes are getting bad lol, but thanks for the info, PDX should get my full amount, was just surprised how quickly the refund came, maybe because I used PayPal :)
 

LordOfWar16

General
78 Badges
Feb 23, 2011
2.066
3.298
  • Hearts of Iron IV: Expansion Pass
  • Naval War: Arctic Circle
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Semper Fi
  • Cities in Motion
  • Supreme Ruler 2020
  • Victoria 2
  • Victoria 2: A House Divided
  • Victoria 2: Heart of Darkness
  • Sword of the Stars II
  • Cities: Skylines Deluxe Edition
  • Cities: Skylines - After Dark
  • Europa Universalis IV: Cossacks
  • Cities: Skylines - Snowfall
  • Stellaris
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Third Rome
  • Stellaris - Path to Destruction bundle
  • Cities in Motion 2
  • Darkest Hour
  • Dungeonland
  • Europa Universalis III
  • Europa Universalis III Complete
  • Europa Universalis IV
  • Magicka
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For the Motherland
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Leviathan: Warships
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Field Marshal
  • Crusader Kings II
  • Europa Universalis IV: Rights of Man
  • Hearts of Iron IV Sign-up
  • Europa Universalis IV: El Dorado
  • Stellaris: Galaxy Edition
  • Europa Universalis IV: Mare Nostrum
  • Europa Universalis IV: Common Sense
  • War of the Roses
  • Warlock: Master of the Arcane
  • Europa Universalis 4: Emperor
  • Europa Universalis III Complete
Haven't bought an app in 5 years, eyes are getting bad lol, but thanks for the info, PDX should get my full amount, was just surprised how quickly the refund came, maybe because I used PayPal :)
pre-orders are very quick to refund since there is no need for checking etc. If you try to refund a game you already have played they sometimes randomly check requests before approving them.