Blue screen of death (PC restarts while playing CM)

Fabiano79 · Oct 17, 2014

Hi all, for the third time now my laptop went to the blue screen and then restart while playing Charlemagne. I dont believe is something related to overheating, because I have games way more demanding, like Shadow of Mordor and nothing happens.

Here the log windows gave me after restarting. It is in portuguese, I hope it can help somehow.

Assinatura do problema:
Nome do Evento de Problema: BlueScreen
Versão do sistema operacional: 6.1.7601.2.1.0.256.1
Identificação da Localidade: 1046

Informações adicionais sobre o problema:
BCCode: c7
BCP1: 0000000000000004
BCP2: FFFFF8800F7F4D1C
BCP3: 0000000000000000
BCP4: 000000000000FFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

ERROR LOG from CK2 folder

[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight file: launcher/interface/main.gui line: 87
[instanttextboxtype.cpp:92]: Not used, use maxWidth and maxHeight file: launcher/interface/main.gui line: 104
[technology.cpp:718]: Missing Tech seed values:
[technology.cpp:755]: None.
[texturehandler.cpp:181]: Couldn't find texture file: gfx//coats_of_arms//dynasties3.tga.
[texturehandler.cpp:181]: Couldn't find texture file: gfx//coats_of_arms//dynasties4.tga.
[texturehandler.cpp:181]: Couldn't find texture file: .

System Log

Code:

[systemsettings.cpp:202]: System memory:   0MB
[systemsettings.cpp:209]: Number of processors: 4
[systemsettings.cpp:220]: CPU type: x86
[systemsettings.cpp:252]: OS: Unknown Service Pack 1    Build: 7601
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=1, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters: 
[gfx_settings.cpp:55]: 	0: NVIDIA GeForce GT 750M
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]: 	2 samples supported.
[gfx_settings.cpp:80]: 	4 samples supported.
[gfx_settings.cpp:80]: 	8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: NVIDIA GeForce GT 750M
[gfx_settings.cpp:146]: Graphics driver: nvumdshim.dll
[gfx_settings.cpp:147]: Driver version: 4411
[gfx_settings.cpp:162]: 


Dumping all gfx info:
DeviceIdentifier:	{D7B78E66-4756-11CF-A667-2430BBC2C435}
VendorId:	4318
DeviceId:	4068
SubSysId:	271127853
Revision:	161
DriverVersion.HighPart:	589842
DriverVersion.LowPart:	856379


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 4041MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]: 	Max Anisotropic filtering: 16
[gfx_settings.cpp:207]: 	Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters: 
[gfx_settings.cpp:55]: 	0: NVIDIA GeForce GT 750M
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]: 	2 samples supported.
[gfx_settings.cpp:80]: 	4 samples supported.
[gfx_settings.cpp:80]: 	8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: NVIDIA GeForce GT 750M
[gfx_settings.cpp:146]: Graphics driver: nvumdshim.dll
[gfx_settings.cpp:147]: Driver version: 4411
[gfx_settings.cpp:162]: 


Dumping all gfx info:
DeviceIdentifier:	{D7B78E66-4756-11CF-A667-2430BBC2C435}
VendorId:	4318
DeviceId:	4068
SubSysId:	271127853
Revision:	161
DriverVersion.HighPart:	589842
DriverVersion.LowPart:	856379


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 4041MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]: 	Max Anisotropic filtering: 16
[gfx_settings.cpp:207]: 	Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:169]: Creating device with: HARDWARE_VERTEXPROCESSING
	Fullscreen=no
	Resolution=1000x600
[graphicssettings.cpp:409]: Usable res: 1024 768 59
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1152 864 59
[graphicssettings.cpp:409]: Usable res: 1152 864 60
[graphicssettings.cpp:409]: Usable res: 1280 720 59
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 768 59
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1280 800 59
[graphicssettings.cpp:409]: Usable res: 1280 800 60
[graphicssettings.cpp:409]: Usable res: 1280 960 59
[graphicssettings.cpp:409]: Usable res: 1280 960 60
[graphicssettings.cpp:409]: Usable res: 1280 1024 59
[graphicssettings.cpp:409]: Usable res: 1280 1024 60
[graphicssettings.cpp:409]: Usable res: 1360 768 59
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1366 768 59
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphicssettings.cpp:409]: Usable res: 1400 1050 59
[graphicssettings.cpp:409]: Usable res: 1400 1050 60
[graphicssettings.cpp:409]: Usable res: 1440 900 59
[graphicssettings.cpp:409]: Usable res: 1440 900 60
[graphicssettings.cpp:409]: Usable res: 1600 900 59
[graphicssettings.cpp:409]: Usable res: 1600 900 60
[graphicssettings.cpp:409]: Usable res: 1680 1050 59
[graphicssettings.cpp:409]: Usable res: 1680 1050 60
[graphicssettings.cpp:409]: Usable res: 1920 1080 59
[graphicssettings.cpp:409]: Usable res: 1920 1080 60
[graphics.cpp:210]: Done creating device.
[main.cpp:601]: CK2 Version Oct 13 2014 : 16:50:56
[main.cpp:602]: Commandline: 
[internationalizedtext.cpp:1234]: Create table
[internationalizedtext.cpp:1236]: Create text database
[main.cpp:629]: Text database created
[main.cpp:647]: Creating application...
[main.cpp:680]: Initializing application...
[ck_application.cpp:591]: Initializing application...
[ck_application.cpp:595]: Done initializing application
[ck_application.cpp:605]: Loading cursor...
[ck_application.cpp:657]: Done loading cursor
[ck_application.cpp:660]: Initializing sound...
[ck_application.cpp:697]: Done initializing sound
[ck_application.cpp:699]: Initializing graphics...
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:169]: Creating device with: HARDWARE_VERTEXPROCESSING
	Fullscreen=yes
	RefreshRate=60
	Resolution=1920x1080
[graphicssettings.cpp:409]: Usable res: 1024 768 59
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1152 864 59
[graphicssettings.cpp:409]: Usable res: 1152 864 60
[graphicssettings.cpp:409]: Usable res: 1280 720 59
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 768 59
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1280 800 59
[graphicssettings.cpp:409]: Usable res: 1280 800 60
[graphicssettings.cpp:409]: Usable res: 1280 960 59
[graphicssettings.cpp:409]: Usable res: 1280 960 60
[graphicssettings.cpp:409]: Usable res: 1280 1024 59
[graphicssettings.cpp:409]: Usable res: 1280 1024 60
[graphicssettings.cpp:409]: Usable res: 1360 768 59
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1366 768 59
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphicssettings.cpp:409]: Usable res: 1400 1050 59
[graphicssettings.cpp:409]: Usable res: 1400 1050 60
[graphicssettings.cpp:409]: Usable res: 1440 900 59
[graphicssettings.cpp:409]: Usable res: 1440 900 60
[graphicssettings.cpp:409]: Usable res: 1600 900 59
[graphicssettings.cpp:409]: Usable res: 1600 900 60
[graphicssettings.cpp:409]: Usable res: 1680 1050 59
[graphicssettings.cpp:409]: Usable res: 1680 1050 60
[graphicssettings.cpp:409]: Usable res: 1920 1080 59
[graphicssettings.cpp:409]: Usable res: 1920 1080 60
[graphics.cpp:210]: Done creating device.
[ck_application.cpp:731]: Done initializing graphics
[main.cpp:683]: Running application...

My config:

I5 4200 2.5GHz
Geforce GT 750M 2GB
8GB

AndrewT · Oct 17, 2014

Please post a dxdiag.txt (you can delete everything after the end of the "Sound devices" section for brevity) and your Documents/CK2/settings.txt. From your Documents/Paradox/CK2/logs/ directory, post system.log . Open setup.log in notepad and search for 'checksum', post that line only here too please.

Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 20 minutes' play. If your PC's vendor has given you no way of reading temperatures, install

GPU-Z http://www.techpowerup.com/gpuz/
and

CPU-Z http://www.cpuid.com/softwares/cpu-z.html

or
SPEEDFAN http://www.almico.com/speedfan.php

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Blue screen of death (PC restarts while playing CM)

Fabiano79

Captain

AndrewT

The Full Monty Python