Blanc screen

[LinusLinothorax]

I buyed EuIV this afternoon, but after selecting Ethiopia i just got a blanc map. I updated my graphiccard and tried again with teutonic-order, but there is still that issue. Here a picture:


Edit: I done an other try with Moscovy, and atleast China and Korea were visible, but not Moscovy itself. With Korea were was just again the blanc map.
Does anyone have an idea what i could do? I really would like to play EU4.

 

[AndrewT]

please post a dxdiag.txt (you can delete everything after the "Sound devices" section for brevity), settings.txt, system.log and error.log files (you'll need to rename the .log files to .txt to upload). Also open setup.log, search for "checksum", and paste that line only in here.

 

[LinusLinothorax]

Dxdiag: View attachment DxDiag.txt

settings.txt: View attachment settings.txt

system.txt (sry, i renamed the files but i still cant upload):

[systemsettings.cpp:198]: System memory: 3776MB
[systemsettings.cpp:200]: CPU speed: 2660MHz
[systemsettings.cpp:207]: Number of processors: 4
[systemsettings.cpp:219]: CPU type: x86
[systemsettings.cpp:264]: OS: Windows 7 Service Pack 1 Build: 7601
[gfx_settings.cpp:25]: Loading settings for adapter 0, fullscreen=1, multisample=15
[gfx_settings.cpp:53]: Graphic Adapters:
[gfx_settings.cpp:58]: 0: NVIDIA GeForce GT 420M
[gfx_settings.cpp:72]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:83]: 2 samples supported.
[gfx_settings.cpp:83]: 4 samples supported.
[gfx_settings.cpp:83]: 8 samples supported.
[gfx_settings.cpp:98]: Using Adapter [0]:
[gfx_settings.cpp:104]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:144]: Graphics device: NVIDIA GeForce GT 420M
[gfx_settings.cpp:145]: Graphics driver: nvumdshim.dll
[gfx_settings.cpp:146]: Driver version: 2049
[gfx_settings.cpp:161]:


Dumping all gfx info:
DeviceIdentifier: {D7B78E66-4306-11CF-947B-8524BFC2C435}
VendorId: 4318
DeviceId: 3569
SubSysId: 76025893
Revision: 161
DriverVersion.HighPart: 589842
DriverVersion.LowPart: 854017


[gfx_settings.cpp:181]: Instancing supported.
[gfx_settings.cpp:229]: Video memory amount: 2606MB
[gfx_settings.cpp:230]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:231]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:232]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:233]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:234]: MaxTextureBlendStages: 8
[gfx_settings.cpp:235]: MaxTextureWidth: 8192
[gfx_settings.cpp:236]: MaxTextureHeight: 8192
[gfx_settings.cpp:237]: Support for Anisotropic filtering found.
[gfx_settings.cpp:240]: Max Anisotropic filtering: 16
[gfx_settings.cpp:241]: Anisotropic filtering set to: 0
[gfx_settings.cpp:245]: Vertex Shader version: 3.0
[gfx_settings.cpp:250]: Pixel Shader version: 3.0
[main.cpp:620]: EU4 Version Aug 27 2013 : 12:18:40
[main.cpp:681]: Text database created
[main.cpp:696]: Creating application...
[main.cpp:742]: Initializing application...
[eu4application.cpp:447]: Initializing application...
[eu4application.cpp:449]: Done initializing application
[eu4application.cpp:458]: Loading cursor...
[eu4application.cpp:540]: Done loading cursor
[eu4application.cpp:542]: Initializing sound...
[eu4application.cpp:573]: Done initializing sound
[eu4application.cpp:575]: Initializing graphics...
[graphicssettings.cpp:447]: Not using multisampling.
[graphics.cpp:215]: Creating device with: HARDWARE_VERTEXPROCESSING
Fullscreen=yes
RefreshRate=60
Resolution=1366x768
[graphicssettings.cpp:413]: Usable res: 320 200 60
[graphicssettings.cpp:413]: Usable res: 320 240 60
[graphicssettings.cpp:413]: Usable res: 400 300 60
[graphicssettings.cpp:413]: Usable res: 512 384 60
[graphicssettings.cpp:413]: Usable res: 640 400 60
[graphicssettings.cpp:413]: Usable res: 640 480 60
[graphicssettings.cpp:413]: Usable res: 800 600 60
[graphicssettings.cpp:413]: Usable res: 1024 768 60
[graphicssettings.cpp:413]: Usable res: 1280 600 60
[graphicssettings.cpp:413]: Usable res: 1280 720 60
[graphicssettings.cpp:413]: Usable res: 1280 768 60
[graphicssettings.cpp:413]: Usable res: 1360 768 60
[graphicssettings.cpp:413]: Usable res: 1366 768 60
[graphics.cpp:256]: Done creating device.
[eu4application.cpp:610]: Done initializing graphics
[main.cpp:745]: Running application...
[frontend.cpp:208]: start song
[frontend.cpp:211]: end song play

Error.txt:

[pdx_entity.cpp:1232]: Trying to create duplicate entity "TUR_CAVALRY_1"
[pdx_entity.cpp:1232]: Trying to create duplicate entity "PER_CAVALRY_1"
[pdx_entity.cpp:1232]: Trying to create duplicate entity "TUR_CAVALRY_2"
[pdx_entity.cpp:1232]: Trying to create duplicate entity "PER_CAVALRY_2"
[pdx_entity.cpp:1232]: Trying to create duplicate entity "TUR_CAVALRY_3"
[pdx_entity.cpp:1232]: Trying to create duplicate entity "PER_CAVALRY_3"
[pdx_entity.cpp:1232]: Trying to create duplicate entity "TUR_CAVALRY_4"
[pdx_entity.cpp:1232]: Trying to create duplicate entity "PER_CAVALRY_4"
[sound.cpp:255]: Sound menu_click not found.
[sound.cpp:255]: Sound menu_click not found.
[sound.cpp:255]: Sound menu_click not found.
[sound.cpp:255]: Sound menu_click not found.

 

[AndrewT]

OK, two problems: you have a dual video card system, Intel and nVidia, and I'm pretty sure the game is using the Intel. Use the nVidia Optimus utility to force the game to use that card.

Second, your Intel driver (at least) is really out of date. See if Acer have a newer one for you, if not you'll have to do a manual install from the Intel site.
This is their .exe install, try running it first https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng
If it refuses to install (ie Acer have restricted you to their drivers, not the generic Intel ones) you'' need to use the .zip version
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22520&lang=eng
and manually install them like this
http://forum.baldursgate.com/discus...ly-update-your-intel-drivers-at-your-own-risk
- Steps 1-10 part way down the page.

Also check your nVidia card has the latest driver http://www.geforce.com/drivers/results/63462

 

[LinusLinothorax]

How do i use the nVidia Optimus utility?

 

[AndrewT]

How do i use the nVidia Optimus utility?

I don't have it, so I don't know personally, all I know is it can do that. Did you try searching for help on that?

 

[LinusLinothorax]

I updated my nvidia and i told it to run EU4, but there are still that issues. Maybe my graphiccard is not even compatible with EU4?

 

[AndrewT]

Requirements are:

NVIDIA GeForce 8800 or ATI Radeon X1900, 512mb graphics memory required (1024mb Recommended).

So the NVIDIA GeForce GT 420M should be fine. The Intel, not so much.

I did some searching for you and here's how to force the machine as a whole, or just a program, to use the nvidia
http://superuser.com/questions/484962/how-to-force-my-laptop-to-use-the-discrete-gpu

After that run a DXDIAG again, it should show the nVidia this time.

 

[LinusLinothorax]

It still does'nt work

View attachment DxDiag.txt

Maybe there is really a compatible-problem?

 

[unmerged(135024)]

I'm having the same problem : ( tell me there is something we can do...........

 

[AndrewT]

You can see for yourself that dxdiag only shows the Intel card. I'd really like DirectX to se the nVidia card; maybe you can also force dxdiag.exe to use that card with Optimus?

Maybe there is really a compatible-problem?

You keep saying that; perhaps you mean something different by it than I'm thinking?
As I said the game is known to run on the Geforce 8800 or better. The 420m is much newer than the 8800, but on the other hand has less memory and a slower speed. Which means it should run the game, just not very fast.

I found another, better page on dealing with Optimus
http://ucdavistechtalk.wordpress.co...tween-intel-graphics-and-nvidia-with-optimus/
It includes this tip:

Thanks for the great video. If you do not mind, I am adding how to update drivers without breaking the Optimus controller access as this is actually the most common reason it will not switch.

Download the latest Video drivers for both Intel and Nvidia from the Notebook manufacturers website. Uninstall what you have for both Intel and Nvidia. Install the Intel first followed by the Nvidia.

Next, go to Nvidia site and download the latest driver you wish to use. Start the installer to allow it to unpack and cancel after the Compatibility check. Go to “Start”, right click “MY Computer” and select properties. In the popup window on the top left, select “Device Manager”. Unstack the display adapters and right click the Nvidia to select “Update Driver Software”. When asked, select “let me choose” and then “have disk”, browse to Nvidia unpacked folder (default C:/Nvidia) and keep going deeper until you get to the Display adapter folder.

In this folder it will automatically see the .inf so just select “open” and it will fall back to the original window where your driver is listed, select next and allow it to install, reboot and you are done without breaking the Optimus controller and have the lastest Nvidia driver.

There is no way to update the Optimus or intel without breaking the controller and updating PhysX will break it as well.