You seem to exaggerate a lot about my position and I think that your assumptions and tone are insulting. As an IT engineer, accustomed to ITIL standards, I also think that you should have used a slightly more diplomatic approach.
Also please, show me where I demanded, mentioned or asked or for immediate implementation for any of my suggestions ever. I guess there is a reasonable difference between suggesting something and demanding it. But you instead chose to pass by constructive feedback and aggroed on a small post.
P.S. I didn't want to insult anyone (including you) by any means. Sorry if I did.