BATTLETECH - Still crashes after update driver and game

[MHK]

One line summary of your issue
Still crashes after update driver and game

Please explain your issue is in as much detail as possible.
What happens:
- Screen goes black and computer freezes
- Does not happen always but when it does I'm normally in a mission
- It has been doing this since I have the game which has meant a lot of replaying missions
- This has been reported before and the comment was that this would be solved in an upgrade.

Today I've downloaded BATTLETECH-1.0.4-280D from humble and used it to update the game. I also upgraded the Nvidia graphic driver yesterday to 397.93. I'm using a Geforce GTX 980Ti on a Windows 10 pro + AMD FX 8350.

I'm currently in the quest missions with the mineral containers and in the last few attempts the computer crashes just when I go into combat. The computer seems to crash more often than before.

I can not find any log files (anybody know where those are stored?) nor anything in the eventviewer.

Steps to reproduce the issue
Start the game and play a mission. It may or may not freeze the computer.

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[RavenBHK]

Backup your saves - delete the entire game and reinstall - ensure the folder is deleted. Does this help? I run a 1080TI and although I haven't had this issue - I have had countless others like campaign deletion etc. fixed it each time.

 

[MHK]

Thanks for the suggestion but that has not worked. I just did a clean install of the program and replaced the safe file. The computer goes down pretty much at the same moment as before in the game.

Edit: I just finished the mission by turning off all the automatic zoom and setting the video detail level to low. Graphic heavy things seem to make the computer crash.

 

[AndrewT]

I can not find any log files (anybody know where those are stored?)

Please attach here the game log (depending on which game version you have):
C:\Program Files (x86)\Steam\steamapps\common\BATTLETECH\BattleTech_Data\output_log.txt
C:\Program Files (x86)\Paradox Interactive\games\BATTLETECH\BattleTech_Data\output_log.txt
C:\Program Files (x86)\GOG Galaxy\Games\BATTLETECH\BattleTech_Data\output_log.txt


DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[MHK]

Thanks. I still have the savefile of the gamepoint just prior to crashing. When I have the time I will replay that bit with graphics on max and on min so the log files can be compared.