BATTLETECH - Game will not load--blank black screen since June 18

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pooppluslog

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One line summary of your issue
Game will not load--blank black screen since June 18

What platform are you running the game on?

Steam

What operating system do you use?
Windows 10
Which version of the game are you running?
IDK I can't get in, but it updated today 6/20
What DLC do you have installed?
Flashpoint,
Urban Warfare

Please explain your issue is in as much detail as possible.
I load the game from Steam how I always have, and my mouse turns into the blue loading circle and the screen goes entirely black and never progresses. When I ALT + Tab I can see that the crash message popped up, but I cannot select it to read it. I have not done any updates to my system or drivers since the last time the game worked about 5 days ago.
Have you tried verifying your files?
No

Steps to reproduce the issue
Launch game. Get depressed

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)

Attach Output Log
Windows: BATTLETECH\BattleTech_Data\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log


If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox


If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/


Attach screenshot / video
 

Attachments

  • output_log.txt
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AndrewT

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I agree that's the first step to try.

I also see this in the crash stack:
C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1905.4-0\MpOav.dll
Which is a first! Add BattleTech.exe to the exceptions list of Windows Defender, in particular add it to the Ransomware "Apps Allowed Through" list.

And you should update that nVidia driver:
https://www.nvidia.com/Download/index.aspx?lang=en-us