BATTLETECH - Game hangs after first segment of Coronation Day mission

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sufferian

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One line summary of your issue
Game hangs after first segment of Coronation Day mission

Please explain your issue is in as much detail as possible.
After completing the first section of the tutorial and clicking on 'mission complete' after the dialogue, the game loads for a little while and then shows me a drop-ship orbiting a planet. It will do this forever. I can still access the menu by pressing esc but trying to quit the game from there will cause it to stop responding and then I have to use task manager to quit the process.

Steps to reproduce the issue
Happens every time at the end of the first tutorial segment of coronation day. I'm running the game in a windows partition on a 2018 macbook, radeon pro 555.

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sufferian

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Heya sufferian! I am running into the same issue (except I can't access the menu by hitting ESC). My bug report is here. Maybe one of the things I tried will work for you?

https://forum.paradoxplaza.com/foru...-loading-screen-after-coronation-day.1091937/

Good luck!

Hey, thanks for the reply, I saw your post earlier and tried out a bunch of the things you mentioned but none worked. I don't think they're quite the same bug because I seem to be hitting the issue /before/ I get through all of the Coronation Day mission (it's literally right after you exit the lake and run up the hill). I think it might have something to do with the cutscenes because based on looking up a let's play, the cutscene marked 1-B Betrayal should start playing right when I'm having my issue, but instead I just get that image of the dropship orbiting a planet (with the planet actually moving and the lights on the drop ship blinking).
 

Drum2000

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I too am getting stuck after the first Mission in the Coronation Day.

Windows 10 Pro 64bit, Intel i5-6500CPU, 16 GB RAM, MSI GTX 970 4 GB Video

Skirmish runs fine.

Screen shot attached...
Stuck.png
 
Last edited:

Deltree

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One line summary of your issue
Game hangs after first segment of Coronation Day mission

Please explain your issue is in as much detail as possible.
After completing the first section of the tutorial and clicking on 'mission complete' after the dialogue, the game loads for a little while and then shows me a drop-ship orbiting a planet. It will do this forever. I can still access the menu by pressing esc but trying to quit the game from there will cause it to stop responding and then I have to use task manager to quit the process.

Steps to reproduce the issue
Happens every time at the end of the first tutorial segment of coronation day. I'm running the game in a windows partition on a 2018 macbook, radeon pro 555.

Upload attachment

I have this exact issue. Gear = MSI Z97 Gaming 7 Motherboard, Intel i7 4790k @4GHz, 16GB G.Skill Ripjaws X (4x4GB dimms), GTX 1060 (3GB), 128GB SanDisk SSD, Windows 10 Pro v1803 (OS Build 17134.1), EVGA NEX750G 750w 80+Gold PSU
 

sufferian

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I saw a thread on here that having the swap file not managed by windows might be causing some of these issues. I haven't been home yet to try it, but I have 16gb of RAM so I don't think running out of memory is the issue as the game seems to sit ~4gb. Anyone else with this issue try that?
 

Nekonomicon

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I saw a thread on here that having the swap file not managed by windows might be causing some of these issues. I haven't been home yet to try it, but I have 16gb of RAM so I don't think running out of memory is the issue as the game seems to sit ~4gb. Anyone else with this issue try that?
tried it, didn't change anything for me.
 

sufferian

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I got it to work! I just quit to the main menu from the screen it was hanging on, and then started a new campaign and now it loads the cutscene and mission after.

Unfortunately I now have a new problem in that I cannot actually save the game, but at least I can play it for a bit.
 

phifi

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I was able to "fix" this problem by uninstalling Gog Galaxy and run the game without a logged in paradox user. After that, Game runs fine so far and I am also able to save my game progress.
Maybe this helps someone else as well.
 

SarsaparillaKid

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I'm crashing at this same spot as well. Looking at the bug report and also running Speccy, I am seeing that my 8gb of RAM is reaching 100% capacity which is probably why the error results in a memory access violation...memory leak at this stage perhaps? Check your error logs. In the meantime, I'm running all the troubleshooting tips mentioned to see if they might help.
 

SarsaparillaKid

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Ok, I seem to have solved my issue with crashing in this particular segment...for some reason the virtual memory/page file size was not set up on my secondary hard drive to use the maximum allowable size, so after adjusting it to allow Windows to automatically manage the size for all drives, it got me into the mission. Still, this game is a memory hog...I had 6gb of usable RAM before firing up the game and it used all of it and then it used up 10gb plus of virtual memory for the Coronation mission segment following the training/testing one. Looks like running at least 16gb RAM is almost required, not just recommended.
 

Forester

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I have 16 GB RAM and I've seen something similar when I'm looking at the Task Manager performance tab. What steps do you take to adjust Windows 7 to automatically manage the size for your drives?
 
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SarsaparillaKid

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I have 16 GB RAM and I've seen something similar when I'm looking at the Task Manager performance tab. What steps do you take to adjust Windows 7 to automatically manage the size for your drives?

Here: Windows Start>Control Panel>System>Advanced System Settings (should put you in Advanced tab)>(Performance) Settings>Advanced Tab>Change (under virtual memory)>Check "Automatically Manage Paging File Size for All Drives"...then be sure to hit OK to close the window and then the next open window (Performance) hit Apply first then OK. You may need to restart your computer, and then double check that it stays put. The first time I might have forgotten to hit Apply and the change I made didn't stay when I went back to check it. In checking the page file size afterwards, it was 16gb, twice the amount of RAM I have installed, which helped a lot. However, it still seems something isn't optimized if my system is having to hold 16gb of Battletech files in resident memory to run the game...that's over half the size of the full program! And, if it's holding onto that much of the program, why are the loading times between missions still so long?
 

Forester

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Heya, Saraspar illaKid!

Thanks for the instructions, but it was a no go. Turns out, the "Automatically Manage Paging File Size for All Drives" box was already checked. For the heck of it, I unselected it and reselected it, hit Apply, OK, and restarted my computer. I loaded up my saved game, beat the "Coronation Day" mission again, and after talking with Darius, got sent into the endless loading screen, which looks like this:

BattleTech 2018 Endless Loop.png


I appreciate your trying to help, though. =)