BATTLETECH - Game halts after most firestarter flamer strikes

[lightzy]

One line summary of your issue
Game halts after most firestarter flamer strikes

Please explain your issue is in as much detail as possible.
Most times a firestarter attacks from close range with flamers, the game just halts. Sound works, you can scroll the map, but it doesn't move to the next unit in line for action.
You can still quit the game via the menu, but clicking on things on the battle map doesn't do anything.

I always play on windowed mode, which might or might not have anything to do with it.

Steps to reproduce the issue
let a firestarter flame attack a mech in any mission.
This should happen very often from my experience.

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[kristofwise]

This is a common issue it seems as reported over at Steam. https://steamcommunity.com/app/637090/discussions/0/2828702373005964088/


Version 1.1.1 playing full screen. It occurs when a friendly Mech reaches its maximum heat, usually caused by being blasted by flames. Screenshots dont show much. You can scroll around but no longer click on anything resulting in a wasted half hour of your life and having to reload from the mission start autosave. Very VERY annoying for someone who only has an hour or so a day to play.

Happy to provide more info if requested. Id love to see this fixed right away. As it is now I have to bunny hop from arctic planet to arctic planet missing out on alot of interesting gameplay.

Thank you

 

[kristofwise]

Is anyone looking into this? I was led to believe this is a very active forum with developers hanging around. Thats two gaming sessions in a row now that have ended with this bug. What an unfulfilling end to my gaming day. This time I was hit with a plasma torch that sent my heat over the edge, so its not just firestarters. No screenshot this time as I just ALT-F4ed in disgust. I guess Ill go outside into the sunshine and fresh air or something for the rest of my gametime today. Lame.

 

[Scoopsy]

Same thing happened to me under the same conditions on that mission where you fight Victoria. It happened after being attacked by a firestarter, then I reloaded and the exact same thing happened again!

It's so frustrating and has happened about 4 or 5 times. It seems that the enemy firestarter never ends his turn and it gets stuck, which is why the graphics and sound are still operational and you can still pan the camera around

 

[kristofwise]

Here is my nightly screenshot. I hope someone is reading these and Im not just reporting to the trash bin.

 

[HBS_TwoCents]

Does everyone experiencing this soft lock have Speed Up Combat turned on? Disabling that (and not hitting space bar on flamer attacks) may be a possible workaround for this situation. We're investigating for a possible hot fix - we had been tracking this bug, but the internal reproduction rate on it is super low. But it sounds like some players may be seeing this a lot more frequently than us.

 

[kristofwise]

Oh my lordy lord I am losing my mind with this game. It took four reloads to get through this one single mission. I swear I am never leaving the arctic again. Here is what Ive gathered.

Apparently you cannot overheat yourself to create this bug. An enemy must raise your heat for it to occur. As you can see in these latest screenshots your heat does not need to go over maximum as I first thought, rather it just needs to be pushed into overheating by an enemy mech attack.

If you are having trouble re-creating this event I suggest trying a skirmish using a heavily armored assault mech with a ton of PPCs vs 4 firestarters. Get up close to them so you miss all your PPC shots but your heat goes through the roof. Then let them flame you into oblivion. It shouldnt take more than two turns once you are in position.

The first time I froze up tonight was with speed up combat turned ON. The next three times speed up combat was turned OFF. Which is a shame I was hopeful for a work around. After tonights fiasco I am taking a break from the game until we get a new patch. I wasted about 3 hours tonight on one stinking map and now I have a serious case of groundhogs day going in my head of the end of that mission. I am going to be dreaming about it shortly. Trying to kill that dam flamer before he gets me over and over again...

 

[Squidcod]

I am able to reproduce this as well.
Am using sped up settings.

Happened multiple times when overheated on an opponents turn.

Usually a firestarter lighting me up while I ride the heat line.

 

[HBS_TwoCents]

Thanks for the info everyone! We have the issue (hopefully) fixed in-house. QA is going to verify that it's actually fixed. It's a little difficult since we haven't seen the issue nearly as much as some of y'all, but we were able to repro and track down a... probable cause

I believe this is going into a hotfix with a few other bugfixes, but I can't say much about the exact timing yet.

 

[kristofwise]

So this seems fixed. Thank you guys for being so attentive to such an obscure bug. Post game support is what makes a good game great. Keep up the great work!

 

[HBS_TwoCents]

Yay! Glad to hear it