BATTLETECH - Game Freeze ingame or during preparation screen sometime.

[SakuraChaos]

One line summary of your issue
Game Freeze ingame or during preparation screen sometime.

What platform are you running the game on?
Steam

What operating system do you use?
Windows 10

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
None

Please explain your issue is in as much detail as possible.
The game freeze sometime during the mission Preparation screen or ingame when some events happen like enemy reinforcement arrive or camera moving to a location of a event after a dialogue. The sound and music keep playing and the mouse click make the game sound interactions but the image is frozen, after a little while the game log the crash and close.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
During the campaign mission 2 (Coronation Day) the game freeze most of the time at the same point when enemy reinforcement arrive with a dropship right after Lady Victoria Espinosa finished talking to you when you reach the town. (It didn't freeze for me only once at that point)

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log
File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox
File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
File(s) attached

Attach screenshot / video
File(s) attached

 

[AndrewT]

The crash is in DirectX 11, which points to the video system here. Unfortunately your HD5700 is below the game's minimum requirement of the HD 5870, which. itself can struggle with the game!

All you can really do is turn off Ambient Occlusion in the game settings, and run it at the lowest resolution/graphics quality settings you can stand.

Good luck with that!

 

[SakuraChaos]

The crash is in DirectX 11, which points to the video system here. Unfortunately your HD5700 is below the game's minimum requirement of the HD 5870, which. itself can struggle with the game!

All you can really do is turn off Ambient Occlusion in the game settings, and run it at the lowest resolution/graphics quality settings you can stand.

Good luck with that!

Yeah this is what i don't understand with this game, i can run games with my PC that got way higher minimum requirement than this game without crash or freeze and just alot of lag. (Fallout 4, GTA 5) . When i play this game with everything on lowest it run super smooth so thats why i don't understand why i get those freeze.

 

[AndrewT]

This is a Unity game, which can mean less than wonderful performance on marginal hardware.

Did the setting I suggested help at all?