BATTLETECH - FIX FOR CRASHES - turn sound off

[Subtactrics]

One line summary of your issue
FIX FOR CRASHES - turn sound off

Please explain your issue is in as much detail as possible.
The same hard (rebooting computer) crashing as everyone else.
I'm a dev myself so I thought I'd write up my testing and solution.

I have an nVidia/Intel system (1080ti/7700K) - I've done every permutation of drivers/settings etc. Graphics and drivers have nothing to do with it.

What has worked for about 12 hrs of completely stable game play is to turn sound off.

I had this idea because the game consistently crashed when one of my mechs with a full suite of LRMs had an "over the shoulder" shot-cam.
Each missile sounds like an individual sound and that LRM mech crashes the game fairly consistently.
Because I have Realtek sound, I think it might be a Realtek issue - I tried updating the Realtek drivers to no avail.

It doesn't matter whether you leave just voices or music on, it'll still crash. *All* sound sliders need to be all the way to the left (off).

This same thing has happened to me in Total War: Warhammer 2 as well - same kind of crash.

The sound in this game is awesome so my solution is just to buy a Sound Blaster Gaming Z

Steps to reproduce the issue
Make a mech with tons of missiles and turn shot-cam onto always.

Play the game on a system with integrated Realtek HD audio. (Maximus Hero IX motherboard in my case.)

Fire teh laser. It should crash - I had an LRM 20 + 15 + 10 on the mech - all the missiles.

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[Subtactrics]

Further to this - I tried running via my USB wireless headset and the game never crashes.
Here's the PNP device ID for my onboard sound (the one that crashes): VEN_10EC&DEV_1220&SUBSYS_10438735&REV_1000

 

[Subtactrics]

New sound card worked as well. For me, it''s definitely the Realtekk chip.

 

[Ziitaur]

I was getting these same PC restarts, seemingly at random, sometimes reproducible - but no particular errors in the game log or Event Viewer. Normally they'd happen when loading a mission or save game, for me.
Your post lead me into looking into my audio drivers, because they've caused various problems over the years in various PCs of mine... I agree with you that it's something to do with Realtek. I have the ALC1150 on my mobo - replaced my audio drivers with the stock Windows ones and the crashing seems to have stopped! Now happily playing the game

ETA: Had a couple good days of play but it's just crashed w/restart, so I'm not free of this yet. :/

 

[Subtactrics]

@Ziitaur - yea, I think it might actually be something to do with the capability of the card - lack of channels or something.

For what it's worth, the Sound Blaster Gaming Z also comes with a monitor mounted mic that works really well so I'm just using standard analogue audio gear now. Everything sounds a lot better and there is even a sort of cheat mode for FPS (scout mode) that makes people easier to hear. I'll happily endorse this product basically
(Also I'm old and remember when Sound Blaster was the only game in town so I'm enjoying owning one again. )

 

[Ziitaur]

I ended up getting an external sound card (FiiO E10k) and that didn't solve my crashes - sound is definitely going through it instead of the onboard Realtek as I had headphones connected to it at the time. Onboard is disabled thru Windows but I haven't yet tried disabling thru BIOS. I'm starting to feel inclined that it might not be Realtek-related for me, but at least everything sounds twice as good with the FiiO now XD

 

[Subtactrics]

heh - sorry to "hear" that dude