BATTLETECH - error while updating (content file locked)

[RazerWo1f]

One line summary of your issue
error while updating (content file locked)

What platform are you running the game on?

Steam

What operating system do you use?
windows 8.1
What version are you running?
1.2

Please explain your issue is in as much detail as possible.
So today i wanted to play the game after not touching it for a long time and i launched the game, it asked me to log in, i forgot my password and started to make a new one like any other but then the game Simpy closed by itself, wasn't even a crash.
Later i tryed to relaunch the game but there was a error of some sort.
tried validating my files still nothing and then decided to reinstall the game but during the download it said An error occurred while updating battletech(content file locked)and showed the link in my files to the battletech.exe

Steps to reproduce the issue
i launched the game, it asked me to log in, i forgot my password and started to make a new one like any other but then the game Simpy closed by itself, wasn't even a crash.

Attach DxDiag (PC) or System Info (Mac)

Attach Output Log

Attach Crash Log

Attach save file

Attach screenshot / video

 

[AndrewT]

That's a Steam error rather than a game problem.

First clear the download cache in Steam.


If that does not help try a **clean** reinstall of Steam and game:


- Remove the game from Steam (uninstall)
- exit the Steam app entirely
- Manually delete all these files and folders, if still there:

C:\Program Files (x86)\Steam\steamapps\common\BattleTech\
C:\Users\USERNAME\AppData\LocalLow\Harebrained Schemes\
C:\Program Files (x86)\Steam\userdata\USER_ID\ 637090\
(first move the \remote\C#\SGS#\ folder elsewhere to keep your save games)

- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- Install the game again

- add steam.exe and BattleTech.exe to the Whitelist of your antivirus app, whatever it is


Good luck!

 

[RazerWo1f]

That's a Steam error rather than a game problem.

First clear the download cache in Steam.


If that does not help try a **clean** reinstall of Steam and game:


- Remove the game from Steam (uninstall)
- exit the Steam app entirely
- Manually delete all these files and folders, if still there:

C:\Program Files (x86)\Steam\steamapps\common\BattleTech\
C:\Users\USERNAME\AppData\LocalLow\Harebrained Schemes\
C:\Program Files (x86)\Steam\userdata\USER_ID\ 637090\
(first move the \remote\C#\SGS#\ folder elsewhere to keep your save games)

- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- Install the game again

- add steam.exe and BattleTech.exe to the Whitelist of your antivirus app, whatever it is


Good luck!

Thank you very much that was very helpful and fixed my issue