• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

Darth Chungus

Recruit
Sep 16, 2018
2
0
One line summary of your issue
Crash on Startup

What platform are you running the game on?

Steam

What operating system do you use?
Windows 10
What version are you running?
Unknown

Please explain your issue is in as much detail as possible.
I redeemed a key yesterday and the game crashes on launch with the message "The game crashed. The crash report folder named "2018-09-16_154250" next to game executable. It would be great if you'd send it to the developer of the game!" and the game doesn't launch.

Steps to reproduce the issue
Launch the game

Attach DxDiag (PC) or System Info (Mac)

Attach Output Log

Attach Crash Log

Attach save file

Attach screenshot / video
 

Attachments

  • crash.dmp
    182,7 KB · Views: 4
  • error.log
    24,9 KB · Views: 5
  • output_log.txt
    13,3 KB · Views: 207
Upvote 0

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.356
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
The crash is in your Intel video driver. This is because the game has never been supported on any Intel video hardware. If you have a later intel video system, 4000 or later, the game will run (if slowly) if you revert to game patch 1.04:
https://forum.paradoxplaza.com/foru...son-1-1-fails-to-start.1106761/#post-24398594

If that does not help or is unacceptable, please seek a refund from whether you bought the game.

Sorry the best the bearer of bad news!

 

Darth Chungus

Recruit
Sep 16, 2018
2
0
The crash is in your Intel video driver. This is because the game has never been supported on any Intel video hardware. If you have a later intel video system, 4000 or later, the game will run (if slowly) if you revert to game patch 1.04:
https://forum.paradoxplaza.com/foru...son-1-1-fails-to-start.1106761/#post-24398594

If that does not help or is unacceptable, please seek a refund from whether you bought the game.

Sorry the best the bearer of bad news!
No need to apologize!

Thanks for letting me know quickly. I'd rather know what the deal is rather than be stuck endlessly wondering what the problem is.

I'll be sure to seek a refund if the revert doesn't work