BATTLETECH - Crash on Startup

[Darth Chungus]

One line summary of your issue
Crash on Startup

What platform are you running the game on?

Steam

What operating system do you use?
Windows 10
What version are you running?
Unknown

Please explain your issue is in as much detail as possible.
I redeemed a key yesterday and the game crashes on launch with the message "The game crashed. The crash report folder named "2018-09-16_154250" next to game executable. It would be great if you'd send it to the developer of the game!" and the game doesn't launch.

Steps to reproduce the issue
Launch the game

Attach DxDiag (PC) or System Info (Mac)

Attach Output Log

Attach Crash Log

Attach save file

Attach screenshot / video

 

[AndrewT]

The crash is in your Intel video driver. This is because the game has never been supported on any Intel video hardware. If you have a later intel video system, 4000 or later, the game will run (if slowly) if you revert to game patch 1.04:
https://forum.paradoxplaza.com/foru...son-1-1-fails-to-start.1106761/#post-24398594

If that does not help or is unacceptable, please seek a refund from whether you bought the game.

Sorry the best the bearer of bad news!

 

[Darth Chungus]

The crash is in your Intel video driver. This is because the game has never been supported on any Intel video hardware. If you have a later intel video system, 4000 or later, the game will run (if slowly) if you revert to game patch 1.04:
https://forum.paradoxplaza.com/foru...son-1-1-fails-to-start.1106761/#post-24398594

If that does not help or is unacceptable, please seek a refund from whether you bought the game.

Sorry the best the bearer of bad news!

No need to apologize!

Thanks for letting me know quickly. I'd rather know what the deal is rather than be stuck endlessly wondering what the problem is.

I'll be sure to seek a refund if the revert doesn't work