BATTLETECH - Cant even start a campaign

[RavenDB]

One line summary of your issue
Cant even start a campaign

What platform are you running the game on?
Paradox Launcher

What operating system do you use?
Windows 10 Pro

Please explain your issue is in as much detail as possible.
I can start the game, but as soon as i start a campaign, the game starts to load, then freezes/crashes! So far i have not been able to start a single game yet!

Steps to reproduce the issue
Clicking "Campaign" select new or resume, same result!

Attach DxDiag (PC) or System Info (Mac)

Attach Output Log

Attach Crash Log

Attach save file

Attach screenshot / video

 

[AndrewT]

I already offered to help you with this in your Zendesk ticket. I'm happy to do that there or here, but not both please!

In any case, you have simply run out of memory for the game I think:

93% memory in use.
8018 MB physical memory [488 MB free].

8gb is the bare minimum to run the game at all, so make sure you exit every other app and process possible in Windows before you start the game.

CreateDirect3D11SurfaceFromDXGISurface

You might also need to run the game in Windowed mode to get around this Unity issue.

 

[RavenDB]

Even with Chrome turned off, it crashes! And i really hope i didnt buy this game to have it run in "windowed mode" for it to function properly!

 

[AndrewT]

Okay then, but did it help?

 

[RavenDB]

I could start the campaign yes, but after that campaign, it crashes again!

 

[AndrewT]

Okay then, let's see the new output log from the new crash. Thanks.

 

[RavenDB]

I has already been uploaded by crasreporter