BATTLETECH - BattleTech Keeps Minimizing

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Wacaday

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One line summary of your issue
BattleTech Keeps Minimizing

What platform are you running the game on?
Steam

What operating system do you use?
Windows 10

Which version of the game are you running?
1.9.1-686R

What DLC do you have installed?
Flashpoint, Urban Warfare, Shadowhawk Pack, Heavy Metal

Please explain your issue is in as much detail as possible.
My game keeps minimizing after a random amount of time and I can't restore the window, I can hear the game is still working though. The only option I'm left with is to alt-F4 the game and start again from the last save. This has happened when in a mission and also when in the main ship menus.

I'm running the game from steam with all the DLC's.

I've also tried selecting all the options in the launcher and this hasn't helped.

Thanks, any help would be really welcome enjoying the game but it's getting to be unplayable.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Just play the game, happens after a random amount of time. 5-30 mins usually.

Attach DxDiag (PC), System Info log (Mac), or run sudo lshw -html > specs.html and uploaded specs.html (Linux)
File(s) attached

Attach Output Log
Windows: \Users\YourUserName\AppData\LocalLow\Harebrained Schemes\BATTLETECH\output_log.txt
Mac OS: Users >{name} > Library > Logs > Unity > Player.log
Linux: ~/.config/unity3d/Harebrained Schemes/BATTLETECH/Player.log

File(s) attached

If the game crashed, please attach the crash file with the time stamp closest to the crash.
Windows: [Steam library folder]\steamapps\common\BATTLETECH\DumpBox
For v.17 and beyond try here: C:\Users\[YourUserName]\AppData\LocalLow\Harebrained Schemes\BATTLETECH
OSX: Macintosh HD > Users > [username] > Library > Application Support > Steam > steamapps > common > BattleTech > DumpBox
Linux: [Steam library folder]/steamapps/common/BATTLETECH/DumpBox

File(s) attached

If a save game was loaded at the start of the game session, upload it. Please make sure to upload the save game with the timestamp closest to when you loaded it.
Windows:
Steam: [Steam installation folder]\userdata[SteamID]\637090\remote\C0\SGS1
GOG: 'C:\Users\USER_ID\AppData\Local\GOG.com\Galaxy\Applications\50593543263669699\Storage\Shared\Files\C#\SGS#'
Vanilla:'C:\Users\USER_ID\AppData\LocalLow\Harebrained Schemes\BattleTech\C#\SGS#'
OSX:
Steam: Macintosh HD > Users > [username] > Library > Application Support > Steam > userdata > [SteamID] > 637090 > remote > C#> SGS#
GOG: Macintosh HD > Users > [username] > Library > Application Support > GOG.com > Galaxy > Applications > 50593543263669699 > Storage > Shared > Files > C# > SGS#
Vanilla: Macintosh HD > Users > [username]> Library > Application Support > unity.Harebrained Schemes.BattleTech > C# > SGG#
Linux:
Steam: /home/.steam/steam/userdata/[steamID]/637090/remote/C#/SGS#
GOG: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/
Vanilla: /home/[username]/.config/unity3d/Harebrained Schemes/BATTLETECH/remote/C#/SGS#/

File(s) attached

Attach screenshot / video
File(s) attached
 

Attachments

  • DxDiag.txt
    102,2 KB · Views: 0
  • output_log.txt
    26,2 KB · Views: 0
Upvote 0

AndrewT

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Has this always happened ever since you've had the game? Or only since when?

When you say "minimised", it's in the Windows task bar? But you can't alt-tab back to it?


Was that output log taken just after one of these events? Because it doesn't really seem to show anything.
 

Wacaday

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I haven't played the game in over a year, it did work fine but I decided to revisit it with the DLC this week and the problem has been there since.

When I say minimised I mean exactly that yes, it's in the windows task bar but I can't alt-tab to it - the mouse pointer is still the game style pointer and I'm unable to click on anything on my desktop, the game still has the focus of the mouse and I can hear the game is still running and accepting inputs but won't restore to full screen/windowed mode.

I've attached another output log from straight after the fault, the original attachment I got after restarting the game to get the version number, so hopefully this will be different, to exit the game I have had to alt-F4 the game so I'm not sure if this is shown.

Thanks.
 

Attachments

  • output_log.txt
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AndrewT

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No clear cause of this problem in there, but it doesn't look quite right near the end there.

If you haven't played for a while it's probably time for a **clean** reinstall:

- Remove the game from Steam (uninstall)
- Manually delete all these files and folders, if still there:

C:\Program Files (x86)\Steam\steamapps\common\BattleTech\
C:\Users\USERNAME\AppData\LocalLow\Harebrained Schemes\
C:\Program Files (x86)\Steam\userdata\USER_ID\637090\
(first move the \remote\C#\SGS#\ folder elsewhere to keep your save games)

- Install the game again
- add steam.exe and BattleTech.exe to the Whitelist of your antivirus app, whatever it is

If you still get any problem, please send me a new dxdiag.txt and output_log.txt , thank you.