BATTLETECH - BattleTech doesn't open the New Campaign or Skirmish screens

  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

SphynxBAS

Recruit
4 Badges
May 1, 2018
1
0
  • BATTLETECH
  • BATTLETECH: Flashpoint
  • BATTLETECH: Season pass
  • BATTLETECH: Heavy Metal
One line summary of your issue
BattleTech doesn't open the New Campaign or Skirmish screens

Please explain your issue is in as much detail as possible.
I have installed BattleTech via the Paradox Interactive Launcher (not from Steam). The game start normally, Opening cinematics run normally, ESC allows bypass of cinematics correctly. Game main screen opens normally and settings

access works. When I try to start a New Campaign, or enter the Skirmish options, I get a black screen with the helpful tips & progress spinner in the upper right hand corner, but the the game never loads the next screen . I've let

this load screen run over 2 hours at one point and it never goes to the next screen. It does not change the issue whether I am playing offline or logged in on the Paragon Launcher. The only way out of the Load screen is Task Manager

to kill the program execution.

The same stalled load screen occurs when I log-in to the Web through the game. The game shows a spinner and "Loading Heraldry Options", and runs until BattleTech.exe is ended.

I have now un-installed and re-installed the game twice, the second time was a "clean" un-install (i.e. removed all files & registry keys). After the first re-install, once (5/12/2018), I got the game run correctly in New Campaign

mode, playing through the Character creation, traiing tutorial, and the first two storyline combats. Game appeared to save correctly when I got to the Dropship screens. All video & audio settings were install default and ran fine, no

lag, no skip, no observed problems

On return to the game on a later day, the reported issue returned and has not abated, even after the "clean" un-install on 5/18/2018.

After the first re-install and the successful play through, following the re-occurance of the issue, I put in a bug-fix report. Paradox Interactive Issue #137682. I am attaching a text extract of the final e-mail from Dylan Skoda.

Basic System information:

Dell Optiplex 9020
Intel Core i7-4790 CPU @ 3.60GHz (not overclocked)
RAM: 16.0 GB
Windows 7 Pro 64 Bit, Service Pack 1 installed.
2 x 500 GB WD5000AAKX-756A SCSI HDD
NVidia GeForce GTX 745, 4 GB RAM, driver 24.21.13.9764

Attached:

DxDiag64.txt
Final Response E-mail on Issue #137682.txt
output_log.txt (from 5/12/2018 successful play through, no other output logs have been generated)
Screeshots.PDX

Steps to reproduce the issue


Upload attachment
 

Attachments

  • DxDiag64.txt
    36,3 KB · Views: 180
  • Final Response E-mail on Issue #137682.txt
    3,1 KB · Views: 14
  • output_log.txt
    438,7 KB · Views: 31
  • Screenshots.pdf
    591 KB · Views: 105
Upvote 0